Business Development & Sales Representative

Carpet City Flooring Center - Wausau

Town of Wausau (WI)

On-site

USD 60,000 - 90,000

Full time

3 days ago

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Benefits offered by this job

Health insurance with HRA, plus dental

Company-paid life insurance

Supplemental insurance options

Progressive paid time off

401(k) with company match

Company vehicle and mileage reimbursem

Employee discounts

Job summary

Carpet City Flooring Center - Wausau in Wisconsin is seeking a Sales Development Representative to grow our commercial flooring client base. You will identify opportunities, reach out to potential customers, and convert leads into long-term accounts, blending field visits with showroom involvement.

The role emphasizes relationship-building, negotiation, and customer service, with a compensation range of $60,000 to $90,000 per year. We offer benefits and a team-focused environment.

Qualifications

High school diploma required; bachelor’s preferred.
Experience in customer service or sales is a plus.
Strong negotiation and communication skills.

Responsibilities

Proactively identify and pursue new business opportunities in Central Wisconsin.
Build relationships with property managers, builders, and local businesses.
Prospect via calls, emails, referrals, networking, and in-person visits.
Schedule meetings and present quotes and proposals.
Follow opportunities from initial contact through installation.
Maintain accurate customer and project information.
Collaborate with internal teams to deliver a strong customer experience.

Skills

Prospecting

Negotiation

Phone & In-person sales

Social media outreach

CRM software

Customer service

Education

High school diploma

Bachelor's degree preferred

Tools

CRM software

Job description

Business Development & Sales Representative

Carpet City Flooring Center - Wausau, Wisconsin, United States

About this position

Are you a driven professional who enjoys meeting new people who can prospect new customers to help our business grow? You might be the ideal candidate for the position of sales development representative. As our next sales development representative, we need someone who can turn potential customers into qualified leads through strong persuasion skills. We need someone who knows how to use social media to find prospects and reach out to them. Our ideal applicant is a great dealmaker, enjoys talking to people on the phone and in person, and has previous experience in customer service or sales.

Compensation:

$60,000 - $90,000 yearly

Responsibilities

Develop New Business

Proactively identify and pursue new business opportunities throughout Central Wisconsin
Build relationships with property managers, builders, remodelers, senior living communities, local businesses, and other potential accounts
Prospect through phone calls, email, referrals, networking, in‑person visits, and community involvement
Schedule and conduct meetings with prospective customers
Ask for the business and consistently follow up on opportunities
Develop new accounts into long‑term, repeat customers
Maintain relationships with existing accounts and identify additional opportunities for growth

Manage the Sales Process

Work with customers to understand their flooring needs, project requirements, timelines, and budgets
Recommend flooring solutions based on the customer's needs
Coordinate measurements, product selection, estimates, and project details
Prepare and present quotes and proposals
Follow opportunities from initial conversation through sale and installation
Maintain accurate customer, project, and follow‑up information
Work closely with our internal team to provide a strong customer experience from beginning to end

Be Part of the Wausau Team

Our Wausau showroom will serve as your home base. While business development is a key focus of this position, this is not a 100% outside‑sales role.

You’ll spend time in the field developing business and meeting customers, while also working from the Wausau location to follow up on opportunities, prepare projects, meet customers, learn products, and coordinate with our sales and operations teams.

As part of the Wausau sales team, you’ll also help support showroom customers and store coverage.

Qualifications

Details and meeting goals motivate you to provide exceptional customer service to your prospects, clients, and team
High school diploma required, bachelor’s degree preferred
Strong customer service experience is necessary for this position
Exceptional negotiating, interpersonal, presentation, persuasion, and communication skills
Experience using CRM software as part of the sales process is preferred

Flooring experience is helpful, but it isn’t required. We can teach flooring. We’re looking for someone who already knows how to build relationships and sell.

You’ll be a strong fit if you:

Have previous sales, business development, account management, or relationship‑building experience
Are comfortable prospecting and initiating conversations with people you don't already know
Enjoy getting out of the office and meeting customers face‑to‑face
Are motivated by developing your own opportunities and growing a book of business
Follow up consistently and understand that successful business development takes persistence
Can build relationships with everyone from a homeowner or property manager to a contractor or business owner
Are comfortable balancing outside sales activity with time working from a retail showroom
Are organized and capable of managing multiple customers and projects at different stages of the sales process
Communicate professionally and confidently
Are comfortable using technology to manage customer information, quotes, follow‑ups, and sales activity

Experience in B2B sales, outside sales, building materials, construction, property management, restoration, home improvement, real estate, business services, or other relationship‑driven sales environments may translate especially well to this position.

What Success Looks Like

We aren't hiring someone simply to maintain existing business. We're looking for someone who wants to grow it.

A successful person in this role will consistently:

Create new conversations and sales opportunities
Get in front of prospective customers
Develop new accounts
Build relationships that generate repeat business
Maintain consistent follow‑up
Grow sales within their customer base
Become a trusted flooring resource for businesses and professionals throughout the area

You won't be expected to do it alone. You'll have the support of an established local showroom, experienced flooring professionals, product resources, and an operations team to help turn the business you develop into successful projects.

You bring the ability to develop business. We'll teach you the flooring industry.

About Company

Join a team where your work matters and your contributions are recognized.

At Carpet City Flooring Center, Wisconsin’s largest family‑owned flooring center, we’ve built our reputation on strong relationships, quality service, and a commitment to doing things the right way. What started as a single store in Wausau has grown into a trusted name across the state—without losing the close‑knit, team‑oriented culture that got us here.

Why Join Us?