Business Development & Sales Ops AME

E496 Sulzer Chemtech USA, Inc.; Georgia; On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

PTO and 12 holidays

401K with 6% match

Comprehensive health plan (medical, is

Health savings account matching

Wellness program

Employee Assistance Program

Paid paternal leave

Gym reimbursement

Job summary

Sulzer seeks a seasoned Business Excellence / Development Sr. Expert to drive strategic planning and operational improvements across the organization. You will manage large projects, mentor juniors, and lead cross-functional teams to unlock growth opportunities.

You will oversee CRM governance, forecasting, and analytics, and partner with Sales, APT, and Service Operations to identify strategic opportunities. This role emphasizes leadership and program execution in a global context.

Qualifications

• Degree in engineering, business, marketing, economics, or related field.
• MBA preferred.
• 10+ years in business development, sales operations, commercial excellence, or sales leadership.

Responsibilities

• Lead the Americas Business Development & Sales Operations, including BI, CRM governance, sales process management, and forecasting.
• Drive regional BD initiatives for new accounts, white-space opportunities, and geographic expansion.
• Develop understanding of installed base opportunities across the Americas.
• Establish systems to track turnarounds, revamps, expansions, and maintenance cycles.
• Own CRM governance, opportunity management, data quality, and forecasting processes.
• Coordinate pipeline reviews, forecasting, backlog analysis, and reporting.
• Develop commercial dashboards, KPIs, and BI tools for decision making.
• Support deployment of market-based pricing initiatives and governance.
• Partner with Sales, APT and Service Operations to identify growth opportunities.
• Conduct market analysis, competitor assessments, and strategic evaluations.

Skills

CRM systems

Forecasting

Business analytics

Pipeline management

Cross-functional leadership

Strategic planning

Communication

Education

Bachelor's degree

MBA

Job description

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

Job Summary

The Business Excellence / Development Sr. Expert is responsible for driving strategic planning and operational improvement initiatives across the organization. This role applies deep subject matter expertise to identify growth opportunities, optimize business processes, and align operations with corporate goals. The position plays a key role in managing large-scale projects and mentoring junior professionals. This job profile is intended for recognized subject matter experts in a job area. Required to manage large projects or processes with limited oversight from manager. Coaches, reviews and delegates work to lower level professionals.

ESSENTIAL FUNCTIONS

• Lead the Americas Business Development & Sales Operations organization, including business intelligence, CRM governance, sales process management, installed-base development, forecasting, and commercial analytics.
• Drive regional business development initiatives focused on new account acquisition, white-space opportunities, emerging applications, geographic expansion, and strategic growth markets.
• Develop and maintain a comprehensive understanding of Sulzer and OEM-X installed base opportunities across the Americas.
• Establish systems and processes to track customer turnarounds (STOs), revamps, expansions, debottlenecking projects and maintenance cycles.
• Own CRM governance, opportunity management discipline, data quality standards, and forecasting processes.
• Coordinate pipeline reviews, forecasting processes, backlog analysis, and commercial performance reporting.
• Develop commercial dashboards, KPIs, and business intelligence tools to support decision making.
• Support deployment of market-based pricing initiatives and commercial governance processes.
• Partner with Sales, APT and Service Operations teams to identify and prioritize growth opportunities.
• Conduct market analysis, competitor assessments, and strategic business evaluations.

SUPERVISORY RESPONSIBILITIES

• Lead, coach and develop business development, commercial analytics, and sales operations personnel.

QUALIFICATIONS

• Bachelor's degree in Engineering, Business Administration, Marketing, Economics, or related discipline.
• MBA preferred.
• 10+ years of experience in business development, sales operations, commercial excellence, strategic marketing, or sales leadership.
• Experience within refining, petrochemical, chemical processing, LNG, gas processing, engineered equipment, or related industries.
• Strong understanding of CRM systems, forecasting, business analytics, pipeline management, and commercial governance.
• Excellent communication, leadership, and cross-functional collaboration skills.

What We Offer You

• PTO and 12 company-paid holidays
• 401K plan with a 6% match
• Comprehensive health plan including medical, dental, vision, Life, short-term & long-term disability
• Health savings account matching
• Motivating wellness program
• Employee Assistance Program
• Paid paternal leave
• Gym reimbursement

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.

Sulzer is a leading engineering company with a proud heritage of innovation. By supporting water and energy security, enabling the energy transition and driving the use of circular technologies, we help our customers build a better world. With more than 13'000 employees and 160 world-class production facilities and service centers across the globe, we are a globally diverse team. We value the uniqueness of all our colleagues, and we appreciate the contributions that each of us makes to the company’s success. We prioritize your health and safety and are committed to offering a work environment in which you can thrive.