Business Development Representative / Outbound BDR

Aircall.io, Inc.; San Francisco (CA); Hybrid; USD 72,000 - 79,000; Full time

Job summary

Aircall is hiring a Business Development Representative in San Francisco. You will join the North America Sales team, prospect new customers, and qualify opportunities to support Account Executives.

This fast-paced SaaS role offers a clear career track within the Aircall Revenue organization. You will build pipeline through outbound outreach and deep product knowledge, with a hybrid schedule and in-office expectations.

Qualifications

• Clear, direct communicator with a consultative approach.
• Experience in customer-facing roles; SaaS or tech experience preferred.
• Team spirit with a drive to learn and improve.
• Ability to thrive in a fast-paced, hyper-growth environment.
• Willingness to take initiative and own outcomes.
• Attention to detail and strong time-management.

Responsibilities

• Uncover and create well-qualified opportunities via cold calling, email outreach, networking, and our Salesforce database.
• Create and execute outbound campaigns (emails, calls) to book demos with relevant leads.
• Research and profile ideal customers; gather key lead information through thoughtful conversations.
• Understand client needs and buying cycles; nurture preliminary relationships.
• Collaborate with Account Executives and the sales team to accelerate the sales cycle.
• Represent Aircall with integrity and highlight value propositions in all communications.
• Utilize Salesforce and best-practice tools for daily activity and process.

Skills

Clear communicator

Customer-facing experience

Team player

Thrives in fast-paced environment

Autonomy

Initiative

Positive attitude

Tools

Salesforce

Job description

Business Development Representative / Outbound BDR

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.

Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.

Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.

At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.

How we work at Aircall

We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.

About the role

As a Business Development Representative, you’ll be an integral part of our North America Sales team that works collaboratively with Account Executives as you build your career at Aircall through our Sales Career Track. It’s a fast-paced role and a perfect entryway into sales within the SaaS space. Learn the fundamentals of expanding Aircall's customer base by prospecting, qualifying potential customers, and, with success, moving into an outbound closing role.

Passion, drive, ambition, and commitment to the mission are all qualities our all-stars have— we win together! Our ideal candidate is excited by Aircall’s outstanding company trajectory and significant individual earning potential, including uncapped commission. We’re looking for a team-player who wants to learn and grow within the Revenue organization and build a career with us.

This is a hybrid role based in San Francisco with in office expectations of 2+ days a week.

Key Responsibilities

• The Business Development Representative’s role is to uncover and create well-qualified new opportunities through cold calling, email outreach, networking, and utilizing our proven process and our extensive Salesforce database
• Create & execute outbound campaigns (emails, calls) to book demos/meetings with relevant leads
• Research and prospect ideal customers and gather key lead information through open-ended questions and thoughtful conversations
• Understand the business, needs, and the buying cycle of the leads, building and nurturing preliminary relationships
• Work closely with the Account Executives & the rest of the sales team to accelerate the sales cycle
• Represent Aircall with integrity and professionalism at all times in all written and oral communications while highlighting Aircall’s value proposition and key selling points to raise interest
• Use Salesforce and other best in practice tools for your daily activity and process

Qualifications

• Skilled communicator:you’re an extremely clear and direct communicator, take a consultative approach, and have excellent verbal and written communication skills
• Experience working in a customer-facing position, preferably in sales, waiting tables, bartending, retail, campus services, phone banking, or experience at a tech company or SaaS start/scale-up!
• A team spirit mindset with the desire to continuously grow and learn, you want to be #1, but you want your teammates to be #2, 3, 4, 5, and 6!
• Ability to thrive in a fast-paced, hyper-growth environment: you adapt to situations on the fly while remaining calm and even-keeled as you and we grow at lightning speed
• Leadership positions within campus organizations, philanthropy, or participated in team sports, a plus!
• Attention to detail, organizational skills, and superior time management skills: you can ruthlessly prioritize and juggle competing tasks and multiple deadlines
• Ability to be autonomous, take initiative, and truly own your own success. Our team is hard-working, resourceful, and confident… and not afraid of a challenge!
• A team spirit mindset with the desire to continuously grow and learn
• An enthusiastic and positive attitude! This might be the single most important point

Key traits we look for

You are coachable, you are resilient, you are solution-oriented coming to the table with great ideas, and you find the fun in a good challenge!

We will invest in you, as you invest in us. We believe that owning your growth and owning your success starts with you, but it's up to us to help provide the platform for learning, growing, and building your career!

The salary, based on a 40 hour work week, offered is not including bonuses/commission plans, and other benefits. BDRs can expect to seemonthly commissions in addition to their base salary.

The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, and experience.We will invest in you, as you invest in us. We believe that owning your growth and owning your success starts with you, but it's up to us to help provide the platform for learning, growing, and building your career!

Base salary range:

$72,000 - $79,000 USD

Key moment to join Aircall in terms of growth and opportunities

Our people matter, work-life balance is important at Aircall

Fast-learning environment, entrepreneurial and strong team spirit

Competitive salary package & benefits

DE&I Statement

At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.

We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.

We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.