Senior Account Executive

Aircall; New York (NY); On-site; USD 88,000 - 90,000; Full time

Benefits offered by this job

Growth opportunities

Work-life balance

Unlimited paid time off

Medical, dental, and vision insurance

401k plan with company matching

Job summary

Aircall, located in New York City, is seeking an Account Executive focused on customer communications. This role involves leveraging exceptional prospecting skills to build pipeline, guiding prospects through the sales cycle, and collaborating with other teams to drive opportunities.

The ideal candidate will have at least 4 years of experience in closing SMB business and a strong goal-oriented attitude. The position offers a base salary of $88,000 - $90,000, with uncapped commissions and extensive benefits.

Qualifications

• 4+ years of experience closing SMB/Mid-Market business.
• Ability to manage competing priorities effectively.
• Willingness to be coached and learn continuously.

Responsibilities

• Build pipeline using exceptional prospecting skills.
• Document customer interactions in Salesforce.
• Forecast new revenue accurately each week, month, and quarter.

Skills

Prospecting skills

Consultative selling

Time management

Sales methodology knowledge

Goal-oriented attitude

Tools

Salesforce

Job description

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.

Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real‑time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.

Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world‑class investors and driven by rapid AI innovation across multiple product lines.

At Aircall, you’ll join a company in motion. We’re ambitious, product‑driven, and execution‑focused, with visible impact, fast decisions, and real growth.

How we work at Aircall

We’re customer‑obsessed, data‑driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast‑moving environment where trust and impact matter, you’ll feel at home here.

About the Team

Our Sales team is built around resourceful, intelligent, dedicated, and technically savvy professionals. We’re looking for an Account Executive who will immerse themselves in Aircall’s ecosystem and speak the industry language fluently. Commitment to the mission is essential — our ideal candidate is excited by Aircall’s outstanding company trajectory and significant individual earning potential, including uncapped commission. We’re looking for a team‑player who wants to grow within the role for the foreseeable future.

Key Responsibilities

• Leverage exceptional prospecting skills to build pipeline
• Guide prospects through our sales cycle while documenting all customer interactions (calls, emails, demos) in Salesforce
• Use a consultative selling approach: Uncover pain points and help prospects realize Aircall’s value through conversational discovery calls & tailored demos
• Work collaboratively with other teams (Sales Development, Onboarding, Customer Success, Solutions Engineering, Support) to drive opportunities across the finish line
• Accurately forecast new revenue each week, month, and quarter by keeping pipeline up to date within Salesforce

Qualifications

• 4 years or more of experience closing SMB/Mid‑Market business
• Consistent attainment (and overachievement) of quota and revenue goals in a high‑volume, transactional sale
• Experience in a fast‑paced environment with many competing priorities: an ability to stay organized and efficiently manage your time
• Familiarity with SPICED Sales Methodology & ability to challenge prospects & status quo
• Ability to articulate technical components of a product in a simple and effective manner (Selling Aircall requires a deep product knowledge. Learning these functions and clearly expressing their value is what this role is all about)
• An eagerness to become a product expert, understanding how customers are using Aircall and Aircall’s dozens of powerful software integrations
• You’re a driven, goal‑oriented team player with a “must‑win” attitude: we win and lose as a team
• The willingness to learn and be coached! Our product, sales processes, team, and company will continue to evolve and there is always more to learn
• You learn from failure: We’re risk‑takers. Trying, succeeding, failing — and trying again — are essential to who we are as a team and company
• You’re resourceful and scrappy: you will figure out what you need quickly to get the job done and get the deal across the finish line. You don’t wait for answers to come to you, you go out and find answers
• A desire to grow within the AE role for 2‑3 years minimum. This is a long‑term role with plenty of room for individual development (and significant earning potential!)

Base Salary: $88,000 - $90,000 per year

OTE: $176,500 - $180,000 (un‑capped commission)

Benefits

• Growth opportunities
• Work‑life balance and flexible working environments
• Fast‑learning environment, entrepreneurial spirit, and strong team support
• International, multicultural workplace with 45+ nationalities
• Competitive salary package & benefits
• Medical, dental, and vision insurance fully covered
• 401k plan with company matching
• Unlimited paid time off (PTO)
• Wellness, commuter, and childcare reimbursements
• Generous parental leave policy

DE&I Statement

At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.

We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.

We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.