Business Development Representative - Hybrid in Austin, TX

Francisco Partners; Austin (TX); Hybrid; USD 40,000 - 52,000; Full time

Benefits offered by this job

Hybrid work model

Salesforce CRM training

Job summary

PartsTech is seeking an entry-level sales associate to qualify inbound accounts for the PartsTech platform. Hybrid schedule: four 10-hour days with one remote day and three in-office days in Bee Cave, TX, near Austin.

You will engage with leads via phone, email, and Salesforce CRM, demonstrate the product, and move qualified accounts to onboarding. The role requires a high school diploma and at least 6 months inside sales experience.

Qualifications

• Requires a high school diploma, GED, or equivalent.
• At least 6 months of inside sales experience with cold calls.
• Excellent verbal and written communication.
• Ability to learn product details and explain them clearly.
• Experience using Salesforce CRM.
• Able to work in a hybrid schedule with reliable self-management.

Responsibilities

• Qualify and convert inbound accounts to daily users by phone.
• Maintain engagement with leads via calls, texts, and email using CRM.
• Demonstrate PartsTech demos via phone and screen sharing.
• Follow up with customers to regain interest and hand off to onboarding.
• Use structured selling methods to qualify customers.
• Build and update pipelines and activity reports in Salesforce.
• Enter and organize user data in phone system and CRM.

Skills

Verbal communication

Written communication

Organizational skills

Product knowledge learning

Structured selling

Independence

Adaptability

Education

High school diploma or GED

Tools

Salesforce

Phone system

Job description

Job Summary

Entry level sales role that conducts warm calls from inbound leads to qualify new accounts for the PartsTech aftermarket parts ordering platform. Also prospects through CRM to re-engage previous customers. This is a Hybrid role working four 10-hour workdays (hours capped at 40 hours per week). The work schedule is 1 day remote (Monday or Friday) and 3 days onsite (Tues.-Thurs.). Work hours are 7:30am-5:30pm CST. Candidates must live within commuting distance to our office in Bee Cave, TX to be considered for this role.

Work Schedule

Work schedule is capped at 40 hours per week. Work weeks consist of 4 ten-hour days per week working one day remote from home and hybrid 3 days in office. Some weeks may require working a full 5 days at 8 hours per day (depending on business needs).

Key Responsibilities

• Engages inbound accounts to qualify and convert to daily users via outbound phone calls.
• Maintains active engagement with leads and existing repair shop users via phone calls, texts, and email using the phone system and Salesforce CRM (Customer Relationship Management) system.
• Builds and maintains expert knowledge of the PartsTech software system in order to conduct product demos via phone and screen sharing.
• Provides consistent follow-up with existing customers to regain interest in using PartsTech, while passing qualified accounts to the Onboarding Account Executive team via internal processes.
• Works on cold/warm calling, clean speech, overcoming objections, and customer qualification techniques to maintain and improve sales knowledge, skills, and abilities.
• Creates, builds and updates pipelines and activity reports in Salesforce CRM.
• Enters, organizes and updates vital information on users in our phone system, Salesforce CRM or other tools.

Education

Requires a high school diploma, GED, or equivalent.

Experience

At least 6 months of experience in an inside sales role with demonstrable success placing cold calls to generate and qualify leads.

Skills and Abilities

• Excellent verbal and written communication skills
• Can effectively organize and manage day-to-day work and priorities, and use time, energy and resources to meet goals, deadlines, and deliverables.
• Ability to learn about products and services and describe/explain them in a way that resonates with a potential customer.
• Able to effectively employ structured selling methods.
• Able to communicate in a respectful, positive and constructive manner, even during times of challenge and frustration.
• Can work independently and in a self-motivated manner.
• Flexible and adaptable approach to work and can easily adjust to shifts in priorities as the needs of the business change.