Business Development Representative- Dell Technologies

Ingram Micro, Inc.; Buffalo (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Ingram Micro, Inc. is seeking a Business Development Representative in the Buffalo, NY area to drive customer and vendor growth through Xvantage platform adoption and solution enablement. You will engage with customers, partners, and sales teams to develop pipelines and deliver measurable outcomes.

The role emphasizes pre-sales activities, training delivery, and cross-functional collaboration to expand technology solutions and value-added services across the Dell Technologies ecosystem.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Typically requires 2+ years of relevant functional experience.
• Experience in technology sales, business development, solutions, channel sales, or a related technology-focused role.
• Experience working with customers, reseller partners, vendors, or other channel stakeholders.
• Strong understanding of technology products, solutions, services, or platforms.
• Strong verbal, written, communication, and presentation skills.
• Ability to analyze information and use data to identify customer and business opportunities.

Responsibilities

• Support Dell Technologies account and collaborate with internal teams to deliver technical and operational excellence.
• Leverage platform data to identify growth opportunities and increase adoption.
• Manage a portfolio of customers as a technology solutions advisor.
• Support sales teams with customer needs analysis and solution recommendations.
• Assist with product demonstrations, technical consultations, and proposal development.

Skills

Communication

Analytics

Relationship building

Industry knowledge

Education

Bachelor’s degree

Tools

Xvantage platform

CRM software

Job description

Position Summary

As a Business Development Representative at Ingram Micro, you will play a key role in driving customer and vendor growth through Xvantage platform adoption, solution enablement, sales support, customer engagement, and pipeline development. This role focuses on maximizing platform utilization and delivering measurable outcomes for aligned customers and technology vendors.

Key Responsibilities

• In this role, you will be dedicated to supporting the Dell Technologies account, partnering closely with internal teams to deliver operational excellence and meet customer expectations.

• Leverage Xvantage platform data to identify customer, vendor, pipeline, and business growth opportunities while increasing platform adoption and engagement.

• Manage a portfolio of customers, serving as a technology solutions subject matter expert and trusted advisor.

• Partner with sales teams to identify customer needs, support business development and pipeline growth, and recommend technology solutions.

• Support pre-sales activities, including product demonstrations, technical consultations, presentations, and proposal development.

• Develop and deliver sales enablement materials and training to help customers, partners, and sales teams effectively adopt technology solutions and value-added services.

• Identify opportunities for customer acquisition, upselling, cross-selling, upgrades, and expanded technology solutions.

• Build and maintain strong relationships with customers, reseller partners, and technology vendors while staying informed on product updates, market trends, and competitive offerings.

• Collaborate with vendors and cross-functional teams, including Sales, Marketing, and technical teams, to deliver customer solutions and execute business growth initiatives.

Required Qualifications

• Bachelor’s degree or equivalent combination of education and experience.

• Typically requires 2+ years of relevant functional experience.

• Experience in technology sales, business development, solutions, channel sales, or a related technology-focused role.

• Experience working with customers, reseller partners, vendors, or other channel stakeholders.

• Strong understanding of technology products, solutions, services, or platforms.

• Strong verbal, written, communication, and presentation skills.

• Ability to analyze information and use data to identify customer and business opportunities.

Preferred Qualifications

• Experience working with technology distribution, IT solutions, cloud services, software, hardware, or channel partners.

• Experience with platform-based technology solutions and digital marketplaces.

• Experience supporting sales enablement, product training, customer acquisition, or pipeline development.

• Knowledge of Xvantage or similar technology distribution and digital commerce platforms.

• Experience working directly with technology vendors and reseller partners.