Business Development Representative (bilingual)

crio; United States; Remote; USD 60,000 - 80,000; Full time

Benefits offered by this job

Work from anywhere

Unlimited PTO

401k company match

Healthcare

Dental

Vision (Company Paid 100%)

Life insurance

Professional development

Work From Home Expense Reimbursement

Job summary

CRIO is seeking a dedicated Business Development Representative to join our remote US team. You will identify and qualify leads, conduct needs analysis, and communicate our eSource solutions to prospects to generate interest and set demos.

The role emphasizes building a strong pipeline, using CRM to forecast activities, and collaborating with the sales team on campaigns while pursuing growth across markets.

Qualifications

• Experience as an Inside Sales Representative or similar in a B2B environment.
• Prior experience as a clinical research site coordinator or similar role.
• Excellent verbal and written communication skills.
• Strong negotiation and ability to build a sales pipeline.
• Self-motivated and goal-oriented in a target-driven environment.
• Willingness to travel occasionally.
• Bachelor's degree preferred but not mandatory.

Responsibilities

• Identify and qualify leads via calls, emails, and social media.
• Research customer needs and tailor sales strategies.
• Explain product features, benefits, and value to prospects.
• Follow up with leads to nurture relationships.
• Meet or exceed monthly/quarterly targets for leads and demos.
• Collaborate with sales team on campaigns and initiatives.
• Use CRM to track activities and forecast sales.
• Stay updated on industry trends and competitors.
• Develop sales skills through training.
• Bilingual English/Spanish preferred.

Skills

Inside sales

CRM proficiency

B2B sales

Communication

Negotiation

Time management

Willing to travel

Bilingual English/Spanish

Education

Bachelor's degree (preferred)

Tools

Salesforce

Job description

CRIO is a leading provider of eSource solutions for clinical research. Our platform streamlines clinical data collection and management, ensuring protocol compliance and reducing errors. By eliminating paper binders and automating workflows, we help clinical trial sites and sponsors save time and money, improve data quality, and enhance patient safety. Our digital-first, site-centric approach supports virtual, hybrid, and traditional study structures, making clinical trials more efficient and effective.

Founded in 2015 by a clinical trial site owner seeking to improve his own business, today CRIO is the industry leader in site eSource with a fast-growing presence serving sponsors and CROs. CRIO is in use on 6000+ protocols at more than 2000 sites in 28 countries. In fact, the strength of our site community drives our growth which is why we place so much value on hands-on clinical research experience.

As we continue to grow, we are seeking a dedicated Business Development Representative to join our team and help us expand our reach and impact. This position will play a key role in our commercial organization and represents a fantastic opportunity for a career in sales with a dynamic and thriving company.

What CRIO is looking for:

• Identify and qualify potential leads through various channels, including outbound calls, emails, and social media platforms.
• Conduct preliminary research and needs analysis to understand customers’ requirements and tailor sales strategies accordingly.
• Effectively communicate product features, benefits, and value propositions to prospects to generate interest and secure sales appointments.
• Actively follow up with leads and prospects to nurture relationships.
• Meet or exceed monthly and quarterly targets for sales qualified leads and booked demos to effectively build a sales pipeline.
• Collaborate with the sales team to develop and execute sales campaigns, promotions, and initiatives to maximize sales potential.
• Utilize CRM software to track and manage sales activities, document customer interactions, and provide accurate sales forecasts.
• Stay up to date with industry trends, market conditions, and competitors’ offerings to effectively position our products or services.
• Continuously develop sales skills and product knowledge through training, workshops, and self-learning to enhance sales performance.
• Bilingual (English/Spanish) language skills strongly preferred

Requirements:

• Experience as an Inside Sales Representative or in a similar sales role, preferably in a B2B environment highly preferred; desire to pursue a career in sales required
• Previous experience as a clinical research site coordinator or highly similar position required
• Excellent verbal and written communication skills, with the ability to articulate complex concepts in a clear and concise manner.
• Strong negotiation and persuasion skills, ideally with a track record of successfully building a sales pipeline.
• Self-motivated and goal-oriented individual who thrives in a target-driven sales environment.
• Exceptional interpersonal skills and the ability to build rapport and establish trust with clients.
• Proficiency in using CRM software and other sales tools to manage leads, track activities, and analyze sales data.
• Strong organizational and time management skills to effectively prioritize tasks and meet deadlines.
• Flexibility to adapt to changing market conditions and embrace new sales techniques and strategies.
• A bachelor’s degree in business, marketing, or a related field is preferred but not mandatory.
• Willingness to travel occasionally for client meetings or industry events, if required.

Location & Travel:

• This position is fully remote. You can work anywhere in the US with the expectation of being available based on EST time zone.
• This position will require light travel. There would be the possibility of traveling to a couple trade shows per year.

Benefits & Perks:

• Work from anywhere
• Unlimited PTO
• 401k company match
• Healthcare
• Dental
• Vision (Company Paid 100%)
• Life insurance
• Professional development
• Work From Home Expense Reimbursement

At CRIO, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.

Salary Range: $60,000 -- $80,000