Business Development Representative (BDR) – Chicago, IL

allegion; Illinois; Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Fully remote team

Flexible hours

Collaborative culture

Job summary

Waitwhile is seeking a Business Development Representative to build and own the outbound motion from the ground up. You’ll drive prospecting, identify decision-makers, and schedule qualified meetings to fuel sales pipeline while shaping messaging and tactics.

You’ll work in a flexible, mostly remote environment with collaboration across Sales, Marketing, and RevOps. Ideal candidates are proactive, autonomous, and eager to experiment in a starting-up setup.

Qualifications

• 1–2+ years in B2B SaaS sales or outbound prospecting.
• Founding, early-stage, or startup experience is a plus.
• Strong written and verbal communication skills.
• Able to work independently in an environment still being built.

Responsibilities

• Drive outbound prospecting.
• Prospect into target accounts through cold calls, emails, LinkedIn, and other outbound channels.
• Identify and research key decision-makers within target accounts.
• Book qualified meetings for Account Executives and help build pipeline.
• Personalize outreach where it matters while maintaining activity levels.
• Help build the outbound motion.
• Partner with sales leadership to refine targeting, messaging, and outreach strategy.
• Contribute ideas and feedback on what is working and what needs to improve.
• Help establish early best practices for outbound prospecting at Waitwhile.
• Bring a builder mentality to process and execution.
• Maintain clean data in HubSpot.
• Use tools like Amplemarket, Trellus, and ZoomInfo for prospecting.
• Stay organized across activity, follow-up, and pipeline creation.
• Improve efficiency through strong workflow habits.
• Share prospect feedback with Sales, Marketing, and RevOps.

Skills

B2B SaaS sales

Outbound prospecting

Lead generation

Cold outreach

Account targeting

Team collaboration

Tools

HubSpot

Amplemarket

Trellus

ZoomInfo

Job description

Business Development Representative (BDR) – Remote Illinois (Chicago, IL)

Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position.

We recognize that great talent and breakthrough ideas can come from anywhere. That’s why this position offers a flexible remote work arrangement, with occasional on-site visits as needed based on the role. Whether you’re working remotely or collaborating in person, we’re committed to providing the tools, support, and dynamic environment you need to succeed. At Allegion, your career thrives where innovation meets flexibility, empowering you to achieve your goals while maintaining a healthy work-life balance.

While this is the current structure and we currently have no plans to change, we reserve the right to make changes to the remote schedule as needed at the Company’s discretion.

Waitwhile is on a mission to eliminate the 1 trillion hours people spend waiting in lines every year. Our industry-leading queue management and appointment scheduling platform empowers businesses to streamline the best of their operations and deliver exceptional customer experiences. Waitwhile is trusted by 10,000 companies worldwide and has helped more than 250 million people enjoy a radically better waiting experience at places like IKEA, Louis Vuitton, Costco, Delta Airlines, and many more.

As a Business Development Representative at Waitwhile, you’ll be responsible for generating pipeline through thoughtful, consistent outbound prospecting. You’ll work closely with sales leadership to identify target accounts, engage the right buyers, and create qualified opportunities for the sales team. This is not a plug into an existing machine kind of role.

As a founding BDR, you’ll help shape the process, messaging, and feedback loops that will influence how outbound is built here long term. We’re looking for someone who is proactive, resourceful, and excited by the opportunity to help build something from scratch.

What You Will Do:

• Drive outbound prospecting.
• Prospect into target accounts through cold calls, emails, LinkedIn, and other outbound channels.
• Identify and research key decision‑makers within target accounts.
• Book qualified meetings for Account Executives and help build pipeline.
• Personalize outreach where it matters while maintaining strong activity levels.
• Help build the outbound motion.
• Partner with sales leadership to refine targeting, messaging, and outreach strategy.
• Contribute ideas and feedback on what is working and what needs to improve.
• Help establish early best practices for outbound prospecting at Waitwhile.
• Bring a builder mentality to process, experimentation, and day-to-day execution.
• Maintain clean and accurate data in HubSpot.
• Use tools like Amplemarket, Trellus, and ZoomInfo to prospect, prioritize accounts, and execute outreach effectively.
• Stay organized across activity, follow‑up, and pipeline creation.
• Continuously improve efficiency and output through strong workflow habits.
• Share prospect feedback with Sales, Marketing, and RevOps to improve messaging and targeting.
• Partner with AEs to ensure strong handoff quality and alignment on opportunities.
• Surface market insights and objections from frontline conversations.

What You Need to Succeed:

• 1–2+ years of experience in B2B SaaS sales, business development, or outbound prospecting preferred.
• Founding, early‑stage, or startup experience is a strong plus.
• Strong self‑starter mentality with the ability to work independently and take initiative.
• Comfortable operating in an environment where not everything is fully built yet.
• Strong written and verbal communication skills.
• Resilience, curiosity, and a willingness to test, learn, and improve quickly.
• Organized and detail‑oriented, with solid follow‑through.
• A builder mindset — someone who wants to help create, not just execute.

Preferred:

• Familiarity with HubSpot, Amplemarket, Trellus, and ZoomInfo.
• Experience prospecting into mid‑market or enterprise accounts.
• Experience selling to operations, CX, retail, healthcare, travel, or other service‑heavy industries.
• Experience helping shape messaging, cadences, or outbound processes in a prior role.

Why You’ll Love Waitwhile:

• Opportunity to design and own a brand‑new outbound motion at a fast‑growing SaaS company.
• Fully remote team with flexible hours and an inclusive culture.
• Collaborative, low‑ego environment where new ideas are welcomed and tested.
• Chance to work with globally recognized brands and make a visible impact on growth.