DME Service Solutions is a rapidly growing healthcare-focused Business Process Outsourcing (BPO) company supporting health systems, medical device manufacturers, DME providers, pharmacy organizations, and healthcare technology companies.
We specialize in Revenue Cycle Management (RCM), patient access, call center operations, and back-office healthcare support. Our mission is to deliver operational excellence, compliance, and scalable solutions that help healthcare organizations grow.
Position Overview
We are seeking a highly driven, resilient, and disciplined Business Development Representative (BDR) to generate qualified meetings for our sales team.
This role is responsible for executing high-volume outbound prospecting (80–100 calls per day), identifying healthcare organizations that meet our Ideal Customer Profile (ICP), engaging decision-makers, and booking discovery meetings with qualified prospects.
This is a performance-driven role with clear metrics and strong upside for high performers.
Key Responsibilities
- Make 80–100 outbound calls per day
- Execute structured cold-calling campaigns targeting healthcare organizations
- Follow defined call scripts while adapting messaging to each persona
- Overcome objections professionally and persistently
Qualification
- Identify companies that meet DME’s ICP (health systems, DME distributors, pharmacy groups, healthcare tech companies, etc.)
- Target correct buyer personas (VP Revenue Cycle, Director of Patient Access, COO, CFO, etc.)
- Qualify based on:
- Operational pain points
- Outsourcing readiness
- Budget authority and timeline
Appointment Setting
- Secure qualified discovery meetings for Account Executives
- Confirm and calendar meetings with proper contact details and context
- Maintain high show-rate through proper follow-up
CRM & Reporting
- Maintain accurate records in CRM
- Track call activity, conversations, objections, and outcomes
Performance Expectations
- 8–15 qualified meetings set per month (target range, adjustable based on market)
- Maintain CRM accuracy at all times
Qualifications
Required:
- 1–3+ years in outbound sales, SDR/BDR, or high-volume cold calling
- Experience calling into healthcare organizations is preferred
- Strong resilience and ability to handle rejection
- Highly organized and process-driven
- Comfortable working in a metrics-based environment
Preferred:
- Experience in healthcare BPO, RCM, medical device, or health tech
- Experience selling into mid-market or enterprise healthcare accounts
- Familiarity with CRM platforms (HubSpot, Salesforce, etc.)
Core Competencies
- Hunter mentality
- Coachable and receptive to feedback
- High energy and self-motivated
- Professional executive presence on the phone
- Ability to quickly understand healthcare operations
Compensation
- Competitive base salary ($55k to $75k)
- Performance-based commission for qualified meetings and/or revenue contribution
- Clear path to promotion into the Account Executive role for high performers
Why Join DME?
- Rapidly scaling healthcare organization
- Strong executive leadership support
- Clear growth path
- Exposure to enterprise healthcare sales
- High-impact role directly contributing to company expansion