Business Development Representative

Spoke Phone; San Francisco (CA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Healthcare

Retirement contributions

Great base salary

Job summary

Spoke Phone is looking for a Business Development Representative to own the outbound engine end-to-end. You will build the account-based motion with demand gen, map and prioritize target accounts, and turn ambiguous signals into a scalable outreach plan.

You will generate sales meetings by nurturing ICP contacts across financial services, insurance, healthcare, and high-value retail. Collaboration with sales and marketing is essential to scale the motion and document the playbook.

Qualifications

• Experience generating B2B SaaS pipeline through outbound prospecting (cold emails, cold calls, LinkedIn).
• Experience building or owning an ABM motion in partnership with marketing/demand gen.
• Comfortable creating the playbook and operating in ambiguity at an early-stage build.
• Fluent with CRM and sales engagement tools (HubSpot, SmartLead, Apollo, Clay, LinkedIn Sales Navigator).
• Genuine interest in AI, automation, and modern outbound/ABM strategy.
• Curiosity about regulated industries where risk/compliance drive decisions.
• Strong written and verbal communication; ability to turn briefs into outbound plans.
• Comfortable partnering with marketing/demand gen and sales.

Responsibilities

• Generate sales meetings by nurturing ICP contacts and building relationships with senior executives across target verticals.
• Outreach across email, calls, and LinkedIn to create net-new opportunities for the sales team.
• Build and run ABM motion with demand gen to identify and qualify target accounts.
• Set prioritization logic for outbound using market signals and trends.
• Convert inbound interest into demand through marketing activities and engagements.
• Use AI and sales tools to personalize outreach at scale.
• Handoff qualified meetings to sales with context for discovery.
• Collaborate with marketing/demand gen to test messaging and campaigns.
• Document the outbound playbook as the process scales.

Skills

Outbound prospecting

ABM motion

CRM proficiency

Multi-channel outreach

Strong written and verbal communicator

Team collaboration

AI interest

Prospecting across regulated verticals

Campaign messaging

1+ year outbound experience

Tools

HubSpot

SmartLead

Apollo

Clay

LinkedIn Sales Navigator

Job description

Purpose

Spoke has proven the product works. What we haven’t built yet is a repeatable outbound pipeline engine - and that’s what this role exists to build. Today, outbound at Spoke runs through a single function with no inbound queue and no inherited playbook: every opportunity exists because someone made it happen through account research, multi-channel outreach, and disciplined prioritization.

As Business Development Representative, you own that outbound engine end to end. You’ll build and run the account-based motion in partnership with demand gen, keep it tightly aligned with sales, and turn a messy account list or an ambiguous market signal into a prioritized, working plan. This is a hands-on builder role today with the mandate to prove the motion, document the playbook, and make the case for scaling the function as it earns it.

What You’ll Own and Do

Primary objective:

Generate sales meetings: create marketing qualified leads, nurture ICP contacts, and build relationships with senior executives across Spoke’s target verticals to develop sales-ready meetings within financial services, insurance, healthcare, and high-value retail verticals.

Tactics and tools at your disposal:

• Outbound pipeline generation: leverage tools such as Apollo, SmartLead, HeyReach, and LinkedIn to conduct account mapping, research, and multi-channel outreach (email, cold calls, LinkedIn) that creates net-new opportunities for the sales team.
• Build and run the account-based marketing (ABM) motion: in partnership with demand gen and using tools such as Clay and Hubspot, jointly identify and qualify target accounts for coordinated outbound and marketing plays.
• Set the prioritization logic for outbound: monitor market signals - intent data, funding events, regulatory changes, tech-stack shifts - and turn them into a scalable, prioritized outreach plan.
• Turn interest and inbound into demand: act on marketing activities converting warm contacts into sales-ready meetings including website visits, webinar registrations and email subscribers
• Use AI and sales engagement tools to personalize at scale: understand key buying signals, market trends, and drive interest through curated events and experiences, direct mailing, personalized outreach.
• Own the handoff to sales: book qualified meetings and hand off with enough context that discovery starts on solid ground.
• Partner with demand gen and sales on what’s working: conduct campaign feedback, messaging tests, and pipeline reviews and feed that back into the outbound playbook.
• Document the outbound playbook as you build it: you are proving the motion and ready to hand off or scale into a team as pipeline needs grow.

What Success Looks Like

30 days

You understand Spoke’s ICP, the tools in use (CRM and sales engagement stack), and what’s been tried in outbound so far. You’ve audited the target account list and messaging, and started building working relationships with sales and demand gen.

90 days

You’re running a repeatable, documented outbound motion - account mapping, sequencing, and ABM triggers - and consistently generating net-new opportunities against mutually agreed upon targets.

6 months

The outbound engine is proven and scalable. You can show which messaging, channels, and account segments convert, and you’re making the case to the business for what to invest in next - including whether and when to grow the function into a team.

Skills, Experience & Education

• Experience generating B2B SaaS pipeline through outbound prospecting - cold email, cold calling, LinkedIn - not just working an inbound queue.
• Experience building or owning an ABM motion in partnership with a marketing or demand gen team.
• Comfortable being the person who builds the playbook rather than inherits one and energized by ambiguity and an early-stage, ground-floor build.
• Fluent with CRM and sales engagement tools e.g., HubSpot, Smartlead, Apollo, Clay, LinkedIn Sales Navigator, or similar.
• Genuine interest in AI, automation, and modern outbound and ABM strategy.
• Curiosity about how regulated industries actually operate, and comfort selling where risk and compliance, not just features or price, drive the buying decision.
• Strong written and verbal communicator. You are able to turn a campaign brief into a solid outbound play.
• Comfortable partnering closely with marketing/demand gen as well as sales - this role doesn’t operate in a silo.
• 1+ year(s) of outbound prospecting experience

What you’ll get

• Pushback, hard challenges, respect
• New learnings, great teammates, satisfying days
• Excellent tools, constructive mentoring
• Great base salary
• Healthcare
• Retirement contributions

About Spoke

Spoke is the platform for regulated conversations. We help businesses in financial services, insurance, healthcare, and high-value retail manage customer conversations in a compliant way - and turn those conversations into measurable improvement over time.

Spoke Phone manages compliant communications across desk and mobile. Spoke Enlighten automatically reviews every conversation and turns it into coaching and performance insight.

Every week, Spoke powers over 5 million conversations. We work with regulated businesses where getting it right isn't optional - it's the whole job.

We're a small team building something with real infrastructure ambitions. If you want to be the marketing engine inside a focused enterprise sales pod - working on a real problem, in industries where it matters - this is it.