Sales Representative (Outside)

Southern Dock Products of Charlotte - A Division of DuraServ Corp; Conover (NC); On-site; USD 50,000 - 70,000; Full time

Job summary

Southern Dock Products of Charlotte is seeking a high-energy Outside Sales & Business Development Representative. This role requires a hunter mentality to build relationships and solve problems for facility managers and contractors in the industrial market. The position offers uncapped commission potential based on successful sales and prospecting efforts.

Essential functions include conducting cold calls, assessing client needs, collaborating with technicians, and managing the sales process from start to finish. Ideal candidates will have 2+ years in B2B sales and a strong technical understanding of industrial equipment.

Qualifications

• 2+ years of B2B sales experience, especially in outside sales or industrial services.
• Proven track record in developing new business from cold leads.
• Ability to manage lead pipelines using modern sales tools.

Responsibilities

• Conduct cold calls and site visits to identify new business opportunities.
• Perform site assessments to diagnose equipment needs and provide solutions.
• Build and maintain relationships with facility managers and general contractors.

Skills

B2B sales experience

Cold calling

Technical aptitude

Emotional intelligence

Attention to detail

Education

High School diploma or equivalent

Associate or bachelor's degree

Tools

CRM proficiency

Job description

Job Summary

Own your territory, drive your income. Are you a high-energy “hunter” who thrives on the adrenaline of a cold call and the satisfaction of a closed deal? We are looking for a resilient Outside Sales & Business Development Representative to dominate our local industrial market. In this role, you aren’t just a salesperson; you are a problem‑solving partner for facility managers and general contractors. Backed by a team of elite service technicians, you will identify operational bottlenecks, pitch high‑performance dock and door solutions, and build a book of business with uncapped commission potential. If you are a social influencer who competes with an underdog’s grit and a professional’s accountability, your future and your paycheck starts here.

Essential Job Functions

• Aggressive Territory Prospecting: Conduct daily “boots on the ground” cold calling and site visits with industrial parks and distribution hubs to identify new business opportunities.
• Solution‑Based Consulting: Perform detailed site assessments to diagnose equipment needs (docks, levelers, high‑speed doors) and provide custom‑engineered solutions.
• Cross‑Functional Collaboration: Partner closely with Service Technicians to turn maintenance leads and equipment failures into long‑term service contracts and capital upgrades.
• Relationship Management: Build and maintain a robust pipeline by nurturing long‑term relationships with facility managers, owners, and general contractors.
• Proposal & Quote Management: Utilize CRM tools to create meticulous, technically accurate proposals, ensuring all job specifications and safety requirements are met.
• Market Influence: Actively market our brand within the industrial sector, using a mix of social networking, drop‑ins, and professional presentations to win market share.
• Sales Cycle Ownership: Manage the entire sales process from initial contact and discovery to contract negotiation and the final “closing of the deal.”
• Responsive Problem Solving: Act as the primary point of contact for clients during disruptions, providing optimistic and fast‑paced solutions to keep their operations running.
• This job description is not designed to cover or contain a comprehensive listing of the required activities, duties, or responsibilities of the team member. Duties, obligations, and activities may change, or new ones may be assigned at any time with or without notice.

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

Leadership Competency Model

Instills Trust | Communicates Effectively | Demonstrates Customer Focus | Takes Initiative | Makes Quality Decisions | Drives Growth | Ensures Accountability | Drives Results

Who You Are

• The Hunter Mentality: A relentless drive to find and win new business without relying on inbound leads.
• Persuasive Communication: The ability to influence decision‑makers through high‑energy storytelling and logical ROI presentation.
• Technical Aptitude: The ability to understand and explain mechanical systems and industrial equipment functionality.
• Emotional Intelligence (EQ): A high awareness of others’ emotions to navigate tough negotiations and build instant rapport.
• Resilient Optimism: The mental toughness to handle rejection and remain focused on the next “win.”
• Administrative Accountability: Extreme attention to detail regarding tasks, procedures, and job specifications to ensure project accuracy.

Supervisory Responsibilities

• This position has no supervisory responsibilities.

Work Environment and Physical Demands

• Primarily field‑based within assigned territory.
• Frequent travel to customer locations, job sites, and industrial environments.
• Prolonged periods of driving, walking job sites, and standing.
• Must be able to lift and carry up to 25 pounds at times.

Planned Business Travel

• This job requires approximately 70% planned business travel within the assigned territory.

Education and Experience

• High School diploma or equivalent is required. Associate or bachelor’s degree, preferred.
• 2+ years of B2B sales experience, with a proven track record in outside sales, industrial services, construction, or equipment leasing.
• Proven territory management with experience developing a “cold” territory into a profitable book of business.
• CRM proficiency with the demonstrated ability to manage lead pipelines and technical data using modern sales tools.

EEO Statement

DuraServ is an equal‑opportunity employer. We prohibit discrimination and afford equal employment opportunities to team members and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status or any other characteristic protected by law. Our EEO policy applies to all aspects of the relationship between DuraServ and its team members, including recruitment, employment, promotion, transfer, training, working conditions, compensation, benefits, and application of policies.