Business Development Representative

Genesys; Indiana (PA); Remote; USD 45,000 - 85,000; Full time

Job summary

Join a forward-thinking company as a Business Development Representative, where your role will be pivotal in generating new business opportunities. You'll connect with potential clients, transforming leads into sales opportunities while collaborating with field sales teams. This position offers a dynamic work environment that values independence and creativity, allowing you to make a significant impact. With a focus on empathy and collaboration, you'll help shape the future of customer experience. If you're driven, resourceful, and eager to exceed targets, this opportunity is perfect for you!

Benefits

Medical, Dental, and Vision Insurance

Paid Parental Leave

Telehealth coverage

Flexible work schedules

Development and career growth opportunities

Open Time Off

401(k) matching program

Adoption Assistance

Infertility treatments

Qualifications

• 2+ years of equivalent experience in business development or sales.
• Strong communication and problem-solving skills are essential.

Responsibilities

• Generate new business pipeline through inbound and outbound efforts.
• Build relationships with prospects and follow up on leads.

Skills

Excellent written and verbal communication skills

Problem-solving skills

Time management skills

Ability to build rapport

Active listening skills

Curiosity and adaptability

Sales-driven mindset

Education

Equivalent experience (2+ years)

Tools

Salesforce

Outreach

Salesloft

Microsoft Office (Outlook, Word, Excel, PowerPoint)

Job description

Business Development Representative page is loaded

Business Development Representative

Apply locations: Indiana, USA; Texas, USA; Florida, USA; Illinois, USA

Time type: Full time

Posted on: Posted 3 Days Ago

Job requisition id: JR106224

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Summary:

The Sales Development Representative is responsible for generating quality new business pipeline for the sales force through a combination of inbound & outbound efforts. They also may serve as the main point of contact to build relationships with incoming calls and web inquiries.

Key Responsibilities

• Build rapport with contacts by offering resources (webinar invitations, white papers, relevant blog articles, etc.) and understanding where the prospect is in the buying process.
• Transform Marketing leads to sales opportunities that meet a minimum qualification criterion (BANT), by educating and challenging prospective buyers.
• Partner with field sales representatives on targeting account planning and competitive strategies.
• Engage in outbound prospecting including cold calling and leveraging intent data to generate interest.
• Assist in live inbound chats and phone calls and follow-up via phone and email on leads from web, events, email campaigns, etc.; ask for referrals.
• Follow best practices for maintaining Salesforce.com database accuracy and completeness by updating records regularly.
• Expand on key buying personas and units in target companies (via internal and external subscription databases, LinkedIn, etc.).
• Engage with social media channels to effectively build relationships and interact with prospects and customers.

Required Qualifications

• Equivalent experience (2+ years).
• Excellent written and verbal communication skills.
• Displays a sense of curiosity and problem solving in uncovering prospect/customer needs.
• Demonstrated ability to actively listen.
• Comfortable reaching out to new contacts via phone and/or other channels and building rapport.
• Ability to constantly prioritize work with strong time management skills.
• Resourceful and ability to adapt quickly to a changing environment.
• Ability to work independently and as part of a team.
• Driven to exceed defined individual and team targets and quotas.
• Comfortable with remote and distributed teams, as well as flexible work arrangements.

Additional Requirements:

• Salesforce and Lead Management platforms (Outreach, Salesloft…) experience is a plus.
• Business-related application skills (e.g., Outlook, Word, Excel, PowerPoint).
• Savvy with social selling, blogging, video, as well as all digital collaboration tools is a plus.

Benefits

• Medical, Dental, and Vision Insurance.
• Paid Parental Leave.
• Telehealth coverage.
• Flexible work schedules and work from home opportunities.
• Development and career growth opportunities.
• Open Time Off.
• 401(k) matching program.
• Adoption Assistance.
• Infertility treatments.

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

$45,400.00 - $84,200.00

About Genesys:

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale.

Genesys is an equal opportunity employer committed to equity in the workplace.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.