Business Development Representative

Lifepoint Health; Holyoke (MA); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision plans

Competitive paid time off

Tuition reimbursement

401(k) matching

Employee assistance program

Job summary

A healthcare organization is seeking a Business Development Representative to support growth through relationship management with referral sources and community awareness initiatives. Responsibilities include implementing business development strategies, managing accounts, and participating in community events to promote hospital services. Candidates should have a Bachelor's degree in marketing or business administration and demonstrate strong customer service skills. This position offers comprehensive benefits, including medical plans and competitive paid time off.

Qualifications

• Bachelor’s degree in marketing, business administration or related field preferred.
• Valid driver’s license and favorable Motor Vehicle Report (MVR).

Responsibilities

• Implement the hospital’s business development plan/strategy.
• Identify and maintain relationships with hospital referral sources.
• Plan and attend community events for awareness.
• Act as liaison between hospital, referral sources and community with high level of customer service.
• Manage assigned accounts effectively and identify new referral sources.
• Coordinate admissions with intake, referral office, and related teams.
• Participate in BD team and sub-committee meetings; develop monthly/quarterly plans.

Skills

Customer service

Relationship management

Networking

Education

Bachelor's degree in marketing or business administration

Relevant professional experience

Job description

Business Development Representative

Salary Range:

Your experience matters:

At Valley Springs Behavioral Hospital, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you’ll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve. Our programs offer customized rehabilitation tailored to the specific needs of those recovering from a stroke, brain injury, neurological conditions, trauma, spinal cord injury, amputation or orthopedic injury.

How you’ll contribute:

The Business Development Representative is responsible, in conjunction with the BD Director, for implementing the hospital’s business development plan/strategy. Identifies, establishes and maintains relationships with hospital referral sources. Plans and/or attends community events to increase community awareness and to present a positive for the hospital. Serves as a liaison between the hospital, referral sources and the community, consistently providing an high level of customer service.

Additional responsibilities include:

• Provides effective account management of assigned accounts
• Actively seeks to identify new potential referral sources.
• Assists in ensuring all admissions are well-coordinated with the hospital’s intake and referral office, business office, MD and case management.
• Attends and contributes to BD team meetings and appropriate sub-committee meetings.
• Develops monthly/quarterly business development plans for assigned accounts as required.
• Routinely participates in relevant community organized meetings and programs.
• Participates in the development and execution of marketing special events as assigned by the Director of BD.
• Assists the Director of BD in maintaining the marketing budget and recommends cost saving measures.
• Keeps referral sources informed of program changes within the hospital.
• Consistently markets the hospital to build community awareness and ensure a positive image of the hospital.
• Displays fiscal responsibility.

What we offer:

Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:

• Comprehensive medical, dental, and vision plans, plus flexible-spending and health- savings accounts
• Competitive paid time off and extended illness bank package for full-time employees
• Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage
• Tuition reimbursement, loan assistance and 401(k) matching
• Employee assistance program including mental, physical, and financial wellness
• Professional development and growth opportunities

Qualifications and requirements:

• Bachelor’s degree in marketing, business administration or related field preferred, combination of education and professional experience may be acceptable
• License: Valid driver’s license and a favorable Motor Vehicle Report (MVR), along with proof of insurance when using own auto.

EEOC Statement

Valley Springs Behavioral Hospital is an Equal Opportunity Employer. Valley Springs Behavioral Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.