Business Development Representative

City Wide; Greenville, Northern (SC, KY); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation

medical

dental

vision

401K with company match

PTO

Job summary

City Wide Facility Solutions in Greenville, SC is seeking a Business Development Specialist to drive B2B outbound sales for janitorial and non-janitorial services. You will identify prospects, reach out via calls and emails, and schedule qualified appointments for our outside sales team.

The role emphasizes CRM accuracy with Microsoft Dynamics, monthly reporting, and performance against targets. A high school diploma is required (college degree preferred).

Qualifications

• 1-2 years B2B outbound call center or equivalent experience desirable.
• Strong organization and sales process discipline.
• Excellent communication and customer service skills.
• Experience with CRM systems.

Responsibilities

• Find and research businesses that would benefit from City Wide's services.
• Make a combination of 40/80 sales calls and emails per day to prospective clients.
• Schedule qualified appointments for outside sales team.
• Maintain and update the CRM database (Microsoft Dynamics) with calls, notes and appointments.
• Prepare daily/weekly/monthly reports as defined by management.
• Meet or exceed monthly activity and lead generation targets.
• Manage monthly email campaigns and social media campaigns.
• Support training and potential career progression.

Skills

Strong communication

Customer service oriented

Highly organized

Detail oriented

Independent worker

Education

High school diploma

College degree preferred

Tools

Microsoft Dynamics

Microsoft Office Suite

Job description

Are you a strategic thinker with a knack for forging meaningful connections? Does the idea of charting new territories and expanding business horizons excite you? We're on the lookout for a Business Development Specialist with the ambition to make waves and the skillset to help close impactful deals. Dive into a role where every connection you make propels our company forward, where innovation is the norm, and your growth journey is just beginning to take off. If you’re ready to bring energy, insight, and a proven track record to our team, then this is your stage.

The primary responsibility of the Business Development Specialist is to make B2B outbound sales calls to prospective clients (offering janitorial and non-janitorial services), qualify prospects, and schedule appointments for our sales team.

What you will do...

• Find and research businesses that would benefit from City Wide's services.
• Make a combination of 40/80 sales calls and e-mails per day to prospective clients.
• Schedule qualified appointments for City Wide’s outside sales team.
• Manage and update the Customer Relationship Management (CRM) database (Microsoft Dynamics), including – scheduled calls, updated client records, notes from each call, and appointments set.
• Prepare accurate reports on a daily, weekly or monthly basis as defined by management.
• Achieve or exceed monthly activity and lead generation metrics to achieve revenue targets as set by management
• Send all City Wide information requested by prospects along with thank you notes and follow-up letters whenever appropriate.
• Manage monthly email campaigns using our platform.
• Manage and engage social media campaigns using our platform.
• Other duties as necessary.
• Compensation based upon experience.
• Training program and potential career progression into outside sales.

Requirement:

• High school diploma, college degree preferred but not necessary.
• 1-2 years B2B outbound call center or equivalent experience prospecting and/or cold calling highly desirable.
• Highly organized, able to follow a systematic method and sales process.
• Customer service-oriented and highly effective communication skills.
• Detailed oriented and must be able to work independently.
• Proficient with Microsoft Office Suite (Word, Excel, Outlook, etc.).
• Prior experience using CRM systems

Benefits and Compensation

• Competitive compensation
• medical
• dental
• vision
• 401K with company match
• PTO

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across the United States and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company’s Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com

City Wide is an Equal Opportunity Employer.