Business Development Representative

United States Digital Space LLC; Chicago (IL); Hybrid; USD 45,000 - 54,000; Full time

Benefits offered by this job

Equity options

Retirement plans

Flexible PTO

Medical, dental, vision, life and DIS

Family and parental benefits

Career development & learning stipend

In-office community & events

Volunteer week & donation matching

Job summary

BRAZE is seeking a Scale BDR on the General Business team to drive mid-market growth by identifying and qualifying prospects, collaborating with Account Executives, and fueling the company's pipeline. This high-impact role blends outbound outreach with consultative prospecting.

You will research accounts, craft messaging, and create opportunities while working with a collaborative team. The hybrid role requires in-office presence at Chicago or Austin locations at least 3 days a week.

Qualifications

• 6+ months in outbound prospecting in sales, customer-facing, or high-activity roles.
• Strong written and verbal communication; ability to craft concise outreach and explain reasoning.
• Coachability: eager to learn, take feedback, and iterate quickly.
• Resilience: comfortable with rejection; motivated by targets and competition.
• Curiosity: genuine interest in martech, SaaS, and how brands connect with customers.
• Organization: manage high volume without sacrificing quality or personalization.

Responsibilities

• Prospect into mid-market accounts across industries like retail, media, fintech, and travel.
• Generate qualified meetings for the Scale AE team through outbound outreach (email, phone, LinkedIn).
• Research accounts to identify pain points around customer engagement, cross-channel messaging, and data activation.
• Collaborate with AEs to develop territory strategies and prioritize high-potential accounts.
• Manage your own meetings, bringing in internal stakeholders as needed.
• Maintain accurate activity and pipeline data in Salesforce.

Skills

Outbound prospecting

Teamwork

Communication

Coachability

Resilience

Curiosity

Organization

Tools

Salesforce

Outreach

CRM

Job description

At the company, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If the company sounds like a place where you can thrive, we can't wait to meet you.

WHAT YOU'LL DO

The Scale BDR on the General Business team is the engine behind the company's mid-market growth. You'll partner with Account Executives to identify, engage, and qualify prospects at companies with up to 1,000 employees, helping B2C brands discover how the company can transform their customer engagement.

This is a high-impact role where you'll blend volume-driven outreach with personalized, consultative prospecting. You'll research accounts, craft relevant messaging, and create opportunities that directly fuel the company's pipeline.

Every individual has a personal quota, and shares a team goal. The team is collaborative, communicative and we are always the first to take action. There's a lot of support and camaraderie with plenty of room to be proactive and take control of your own sales success.

BDRs gain huge value from working together at our offices. BDRs at the company have a hybrid schedule, which means they will be in office a minimum of 3 days a week at either Chicago or Austin location. This allows our team to thrive in a learning environment together.

Responsibilities

• Prospect into mid-market accounts across industries like retail, media, fintech, and travel
• Generate qualified meetings for the Scale AE team through outbound outreach (email, phone, LinkedIn)
• Research accounts to identify pain points around customer engagement, cross-channel messaging, and data activation
• Collaborate with AEs to develop territory strategies and prioritize high-potential accounts
• Manage your own meetings, bringing in internal stakeholders as needed
• Maintain accurate activity and pipeline data in Salesforce

WHAT SUCCESS LOOKS LIKE

• Consistently hitting or exceeding monthly meeting and pipeline targets
• Building a repeatable outreach motion that balances efficiency with personalization
• Developing strong product knowledge to speak credibly about the company's value to prospects

Ultimate success for a Scale BDR is to generate the volume and value of deals required to hit quota, and bring great new brands to the company. The commission plan is uncapped, so once you hit quota, you can keep on earning. There is advancement potential for consistently successful BDRs, with personalized development plans, coaching and internal resources to plan for the next rewarding role at the company

WHO YOU ARE

• Experience: 6+ months in outbound prospecting in sales, customer-facing, or high-activity roles
• We encourage candidates early in their sales career to apply training and ramp support is built into this role
• Communication: Strong written and verbal skills; ability to craft compelling, concise outreach and explain your reasoning, not just your results
• Coachability: Eager to learn, take feedback, and iterate quickly
• Resilience: Comfortable with rejection; motivated by targets and competition, not discouraged by "no"
• Curiosity: Genuine interest in martech, SaaS, and how brands connect with customers
• Organization: Ability to manage high volume without sacrificing quality or personalization

NICE TO HAVE

• Experience with Salesforce, Outreach, or similar sales tools
• Familiarity with the customer engagement, marketing automation, or CDP space
• Background in a fast-paced startup or high-growth environment

WHY JOIN

• Clear path to Senior Business Development and Account Executive (AE) roles: Structured development with dedicated manager coaching and enablement
• High visibility: Work closely with AEs and leadership; your impact on pipeline is measurable and recognized
• Collaborative culture: Team environment built on sharing wins, best practices, and continuous improvement
• Competitive comp: Base salary plus uncapped commission tied to qualified meetings and pipeline generated

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $45,000 and $54,000/year with an expected On Target Earnings (OTE) between $75,000 and $90,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.

#LI-Hybrid

WHAT WE OFFER

the company benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. the company offers benefits such as:

• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
• A curated in-office employee experience, designed to foster community, team connections, and innovation
• Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
• Employee Resource Groups that provide supportive communities within the company
• Collaborative, transparent, and fun culture recognized as a Great Place to Work

ABOUT the company

The company is the leading customer engagement platform that empowers brands to Be Absolutely Engaging. the company helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the the company Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to AI-powered decisioning and optimization, the company enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 "Best of Marketing and Digital Advertis"