Account Executive, Retail Scale

United States Digital Space LLC; Chicago (IL); Hybrid; USD 71,000 - 111,000; Full time

Benefits offered by this job

Competitive compensation

Equity options

401(k) plan

Flexible PTO

Comprehensive health plans

Job summary

Braze is seeking an Account Executive on our Scale Retail team to own the full sales cycle from prospecting to closing, relentlessly pursuing new business while advising customers as trusted partners.

You will collaborate with Marketing, Product, and Technical leadership, demonstrate value through discovery and tailored demos, and help scale growth across a global customer base in a fast-changing environment. Compensation includes base plus OTE and equity options.

Qualifications

• 3–5 years of field sales experience selling SaaS solutions with integrated products.
• Strong pipeline development and management skills with strategic/outreach focus.
• Customers describe selling as consultative and human; strong listening and storytelling abilities.

Responsibilities

• Own the full sales cycle from prospecting to closing.
• Engage with customers as a trusted advisor to grow their business.

Skills

Field sales

Pipeline management

Consultative selling

Storytelling

Data-driven

Job description

At the company, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If the company sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU’LL DO

As an Account Executive on our Scale Retail team, you will own the full sales cycle from prospecting to closing, working as a relentless “hunter” to identify, prioritize, outreach to and ultimately close new business. Additionally, you will have the opportunity to work side‑by‑side with several the company customers, operating as a trusted advisor as they look to the company to grow and scale their business.

Join a scaling, diverse, and tight‑knit team that’s working directly with Marketing, Product, and Technical executives and their teams to help them forge human connections between consumers and the brands they love. Our team has a variety of backgrounds, but is united by a commitment to mutual collaboration, a growth mindset, and relentless optimism in pursuit of success.

WHO YOU ARE

• You have at least 3-5 years of field sales experience selling SaaS solutions that involve technically integrated products
• You excel at generating and managing your own pipeline, thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach. You’re on top of many moving parts
• Your customers describe your selling as consultative and human. You’re a natural storyteller and an attentive listener
• You demonstrate the mechanics of a value‑first conversation, including the steps necessary to get there: strong and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve, and how the company is best positioned to provide differentiated value
• You’re analytical and data‑driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts
• You know how to help buyers navigate large SaaS investments, including how to mobilize distributed, global organizations and accelerate cycles. Among many stakeholders, you identify and influence key people
• Being a fast‑growth company, things here change pretty fast. You’re comfortable learning new things (tech, process, people) and navigating high‑change environments
• Bonus if you’ve sold to Growth/Marketing retail or e‑commerce teams, or have a background in analytics, CRM, marketing automation, data storage/agility, or content marketing solutions (but not required)

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $71,000 and $111,000/year, with an expected On Target Earnings (OTE) between $152,000 and $221,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job‑related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

WHAT WE OFFER

*the company benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.*

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. the company offers benefits such as:

• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
• A curated in‑office employee experience, designed to foster community, team connections, and innovation
• Opportunities to give back to your community, including an annual company‑wide Volunteer Week and donation matching
• Employee Resource Groups that provide supportive communities within the company
• Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT the company

the company is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. the company helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the the company Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross‑channel messaging and journey orchestration to Al‑powered decisioning and optimization, the company enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. the company was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. the company is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

the company IS AN EQUAL OPPORTUNITY EMPLOYER

At the company, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with the company, we want you to feel comfortable showcasing what makes you *you*.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you