Business Development Representative

Palmetto Technology Group; Charlotte (NC); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Sandler Sales Training Program

Uncapped Commission – Fast Track your

Comprehensive Benefits – Medical,  D,

Collaborative Culture

Career Growth Opportunities

Job summary

COURSER in Charlotte, NC is seeking a Business Development Representative to drive growth by identifying, engaging, and developing relationships with prospective clients needing IT managed services. You will generate qualified leads and schedule appointments for senior sales and technical teams.

You will thrive in a fast-paced tech environment, enjoy teamwork, and be motivated by uncapped commissions and career growth. Training and a collaborative culture support your success from day one.

Qualifications

• Driven, self-motivated sales mindset with a goal to exceed metrics.
• Strong written and verbal communication skills for phone and email outreach.
• Excellent organization and collaborative attitude in a fast-paced environment.
• Familiarity with CRM tools, especially HubSpot, is preferred.
• Experience with MSPs or IT services is a plus.

Responsibilities

• Identify and research potential clients in target markets for managed IT services.
• Use cold calls, emails, networking events and social media to engage prospects.
• Initiate contact to understand IT challenges and business goals.
• Build and maintain a pipeline of qualified leads with follow-up.
• Collaborate with technical teams to design tailored solutions.
• Present MSP services and highlight cost savings, efficiency, and security.
• Schedule meetings or demonstrations with senior sales or technical teams.
• Maintain detailed prospect records in CRM.
• Stay updated on MSP industry trends and competitors.
• Provide feedback to marketing/sales to refine campaigns.
• Meet or exceed targets for leads, opportunities and revenue.

Skills

Driven

Self Motivated

Growth mindset

Written & verbal communication

Highly organized

Team player

Adaptable to change

CRM experience (HubSpot)

Education

No formal degree stated

Tools

HubSpot

Job description

Who we are:

COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our customers. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future.

Business Development Representative

Are you ready to launch your sales career and make your mark in the tech industry? At COURSER, we don’t just offer a job—we offer a springboard for ambitious, money-motivated individuals who want to accelerate their growth and earn recognition. We believe the best sales professionals aren’t always found in boardrooms—they’re built on the front lines, helping customers, solving problems, and hustling every day.

This Business Development Representative Role is for you if you have a strong desire to break into tech sales, love working with a team that will support you, and want to elevate your career.

The perfect candidate will have a self-starter mentality, organizational skills, and a hunger to collaborate with Sales Professionals to drive business forward.

The MSP (Managed Service Provider) Business Development Representative is responsible for driving growth by identifying, engaging, and developing relationships with prospective clients in need of IT managed services. This role focuses on generating qualified leads, setting appointments, and fostering new business opportunities to meet sales and revenue targets. Whether you’re a recent grad or someone who’s ready to make a name for yourself, we want to help you launch a career where your ambition is rewarded and your future is in your hands.

Perks of the position:

• Sandler Sales Training Program

• Uncapped Commission Structure – Fast Track your earnings!

• Comprehensive Benefits – Medical, Dental, Vision, Life Insurance & 401k match

• Collaborative Culture

• Career Growth Opportunities (75% of our Regional Sales Directors were promoted from within)

Key Responsibilities:

• Identify and research potential clients within target markets who may benefit from managed IT services.

• Use various methods (cold calls, emails, networking events, social media) to engage potential customers.

• Initiate contact with prospects to understand their IT challenges and business goals.

• Build and maintain a pipeline of qualified leads through consistent follow-up and nurturing strategies.

• Collaborate with technical teams to develop tailored solutions for potential clients.

• Present MSP services, highlighting benefits such as cost savings, improved efficiency, and enhanced security.

• Schedule and coordinate meetings or demonstrations between prospects and senior sales representatives or technical teams.

• Maintain detailed records of prospect interactions in CRM software.

• Stay updated on industry trends, competitor offerings, and emerging technologies in the MSP space.

• Provide feedback to marketing and sales teams to refine strategies and campaigns.

• Meet or exceed individual targets for lead generation, qualified opportunities, and revenue contribution.

• Prepare regular reports on sales activities, pipeline status, and performance metrics.

Key Qualifications:

• Driven, Self Motivated, and possess a growth mindset with a strong desire to consistently meet and exceed performance metrics

• Written and verbal communication skills are essential; must have comfortability conducting conversations via phone and email.

• Highly organized with strong attention to detail

• Team first mind set and a collaborative spirit

• Adapting well to change, and the ability to thrive in a fast paced, dynamic environment

Preferred Experience:

• 1 year of professional working experience; prior experience in a customer facing, sales – related role being a significant advantage

• Familiarity with CRM tools (HubSpot).

• Experience with MSPs and IT Infrastructure

What we do for you

At COURSER we prioritize our employees’ personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together.

Benefit Highlights

• Competitive benefits package, including medical, dental, vision, and life insurance

• 401k match

• Unlimited Approved PTO after one year (2 weeks your first year)

• 10 Holidays including your Birthday and a Floating Holiday!

• Gym reimbursement

• Amazon Prime reimbursement

• 40 Hours for Volunteer Time

• Paid Maternity and Paternity leave

• Paid certifications

• Learning and development programs

Courser is an equal opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws.