Business Development Representative

Courser; Charlotte (NC); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Sandler Sales Training Program

Uncapped Commission – Fast Track your

Comprehensive Benefits – Medical, Dent

Vision, Life Insurance & 401k match

Collaborative Culture

Career Growth Opportunities

Job summary

COURSER is a fast-growing MSP-focused company seeking a Business Development Representative in the Charlotte area. You will identify and engage prospective clients, qualify opportunities, and drive meetings with our sales and technical teams.

Ideal candidates are self-motivated, organized, and collaborative, with at least 1 year in a customer-facing sales role and familiarity with HubSpot CRM. Enjoy uncapped commission and comprehensive benefits as you help grow our MSP customer base.

Qualifications

• Driven, self-motivated with a growth mindset and a track record of meeting performance targets.
• Excellent written and verbal communication; comfortable talking on phone and email.
• Highly organized with strong attention to detail and a collaborative, team-first attitude.
• Adaptable and able to thrive in a fast-paced, dynamic environment.
• Familiarity with CRM tools (HubSpot).
• Experience in a customer-facing sales role is a plus (1 year preferred).
• Experience with MSPs and IT infrastructure is advantageous.

Responsibilities

• Identify and research potential clients in target markets for managed IT services.
• Engage prospects via cold calls, emails, networking, and social media.
• Initiate contact to understand IT challenges and business goals.
• Build and maintain a pipeline of qualified leads through consistent follow-up.
• Collaborate with technical teams to tailor MSP solutions.
• Present MSP services and benefits like cost savings and security.
• Schedule meetings or demos with senior sales or technical teams.
• Maintain CRM records of prospect interactions.
• Stay updated on MSP industry trends and competitors.
• Provide feedback to marketing and sales for campaigns.

Skills

Self-motivated

Growth mindset

Written communication

Verbal communication

Organized

Team player

Adaptable

Tools

HubSpot CRM

Job description

Who we are:

COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our customers. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future.

Business Development Representative

Are you ready to launch your sales career and make your mark in the tech industry? At COURSER, we don’t just offer a job—we offer a springboard for ambitious, money-motivated individuals who want to accelerate their growth and earn recognition. We believe the best sales professionals aren’t always found in boardrooms—they’re built on the front lines, helping customers, solving problems, and hustling every day.

This Business Development Representative Role is for you if you have a strong desire to break into tech sales, love working with a team that will support you, and want to elevate your career.

The perfect candidate will have a self-starter mentality, organizational skills, and a hunger to collaborate with Sales Professionals to drive business forward.

The MSP (Managed Service Provider) Business Development Representative is responsible for driving growth by identifying, engaging, and developing relationships with prospective clients in need of IT managed services. This role focuses on generating qualified leads, setting appointments, and fostering new business opportunities to meet sales and revenue targets. Whether you’re a recent grad or someone who’s ready to make a name for yourself, we want to help you launch a career where your ambition is rewarded and your future is in your hands.

Perks of the position:

• Sandler Sales Training Program

• Uncapped Commission Structure – Fast Track your earnings!

• Comprehensive Benefits – Medical, Dental, Vision, Life Insurance & 401k match

• Collaborative Culture

• Career Growth Opportunities (75% of our Regional Sales Directors were promoted from within)

Key Responsibilities:

• Identify and research potential clients within target markets who may benefit from managed IT services.

• Use various methods (cold calls, emails, networking events, social media) to engage potential customers.

• Initiate contact with prospects to understand their IT challenges and business goals.

• Build and maintain a pipeline of qualified leads through consistent follow-up and nurturing strategies.

• Collaborate with technical teams to develop tailored solutions for potential clients.

• Present MSP services, highlighting benefits such as cost savings, improved efficiency, and enhanced security.

• Schedule and coordinate meetings or demonstrations between prospects and senior sales representatives or technical teams.

• Maintain detailed records of prospect interactions in CRM software.

• Stay updated on industry trends, competitor offerings, and emerging technologies in the MSP space.

• Provide feedback to marketing and sales teams to refine strategies and campaigns.

• Meet or exceed individual targets for lead generation, qualified opportunities, and revenue contribution.

• Prepare regular reports on sales activities, pipeline status, and performance metrics.

Key Qualifications:

• Driven, Self Motivated, and possess a growth mindset with a strong desire to consistently meet and exceed performance metrics

• Written and verbal communication skills are essential; must have comfortability conducting conversations via phone and email.

• Highly organized with strong attention to detail

• Team first mind set and a collaborative spirit

• Adapting well to change, and the ability to thrive in a fast paced, dynamic environment

Preferred Experience:

• 1 year of professional working experience; prior experience in a customer facing, sales – related role being a significant advantage

• Familiarity with CRM tools (HubSpot).

• Experience with MSPs and IT Infrastructure

What we do for you

At COURSER we prioritize our employees’ personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together.

Benefit Highlights

• Competitive benefits package, including medical, dental, vision, and life insurance

• 401k match

• Unlimited Approved PTO after one year (2 weeks your first year)

• 10 Holidays including your Birthday and a Floating Holiday!

• Gym reimbursement

• Amazon Prime reimbursement

• 40 Hours for Volunteer Time

• Paid Maternity and Paternity leave

• Paid certifications

• Learning and development programs

Courser is an equal opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws.