Business Development Representative

Exclaimer; Boston (MA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive pay

Generous paid time off

Flexible working options

Healthcare coverage and support

Retirement plans and savings support

Job summary

A global SaaS provider is seeking a Business Development Representative to spearhead new business generation in Boston. This role is integral to the sales cycle, requiring candidates with 6-12 months of relevant experience and a proactive, results-driven mindset. You will engage potential clients through calls, emails, and LinkedIn outreach, while managing pipeline data and collaborating closely with Account Executives for successful lead handover. Well-suited for those aspiring to develop in a robust sales career.

Qualifications

• 6-12 months experience in a Business Development Representative position.
• Ability to handle objections confidently.
• Resilience and persistence in achieving targets.

Responsibilities

• Generate new business opportunities through outbound activity.
• Research target accounts and identify key decision-makers.
• Build multi-touch outreach sequences tailored to different personas.

Skills

Experience in a Business Development Representative role (~6-12 months)

Confidence speaking to prospects

Results-driven mindset

Proactive approach to improving performance

Strong organization skills

Interest in building a long-term career in sales

Job description

Overview

When you join Exclaimer you will join a global award-winning SaaS provider with an exceptional revenue rate, ambitious growth plans, and an inclusive and outcomes-driven culture.

Exclaimer is a high-growth SaaS company with 300+ colleagues across the UK, US, Europe, and Asia-Pacific. We promote a people-first culture built on fairness, inclusion, psychological safety, and continuous learning. As we evolve into a multi-channel platform for branded business communications, we offer employees the opportunity to shape the future of global communication—while growing their careers in a culture where curiosity, creativity, and accountability thrive.

We’re officially Great Place To Work Certified™

Exclaimer has been recognised by Great Place To Work® for our culture of collaboration, trust, and growth. This certification reflects our commitment to creating an environment where every voice matters and people genuinely enjoy coming to work. See our accreditations to learn more: Great Place to Work® UK | Great Place To Work® USA

About The Opportunity

The Business Development Representative (BDR) plays a crucial role at the start of the sales cycle, responsible for sourcing, qualifying, and generating new business through a variety of channels. As the first point of contact for many customers, they act as ambassadors for the company, working with prospects to understand their challenges and create and communicate value. As a Business Development Representative at Exclaimer, you\'ll sit at the front of our growth engine. You create pipeline. You open doors. You turn cold conversations into qualified opportunities.

We are looking for someone looking to take their next step in their sales journey and the right candidate will have at least 6 - 12 months experience in a Business Development Representative position within a SaaS environment. If you feel that you are not currently getting the right level of support and development to progress towards a closing role despite being a top performer then this could be the right role for you.

Key responsibilities

• Generating new business opportunities through outbound activity including cold calling, email and LinkedIn outreach
• Researching target accounts and identifying key decision-makers and influencers
• Building multi-touch, multi-channel outreach sequences tailored to different personas and industries
• Booking meetings with senior decision-makers using tools such as Nooks (parallel dialler)
• Clearly articulating Exclaimer’s value proposition and qualifying interest
• Handling objections confidently and professionally to progress conversations
• Qualifying and following up inbound leads (MQLs) to assess fit, need and buying intent
• Managing and maintaining accurate pipeline data within our CRM
• Meeting and exceeding activity, meeting and pipeline generation targets
• Working closely with Account Executives to ensure smooth handovers, strong qualification and clear context
• Sharing feedback from prospects to help refine messaging and positioning
• Supporting the development of outbound strategy through testing messaging, experimenting with new approaches and contributing sales plays

Skills, knowledge, and expertise

• Experience in a Business Development Representative role (~6-12 months)
• Confidence speaking to prospects over the phone and handling objections
• A results-driven mindset and focus on hitting and exceeding targets
• A proactive approach to improving performance and developing your skills
• Resilience and persistence, with the ability to bounce back quickly
• Strong organisation skills and the ability to manage your time effectively
• Experience using AI tools to improve productivity and outbound effectiveness
• A genuine interest in building a long-term career in sales

Benefits

At Exclaimer, we’re proud to offer a benefits package that reflects our commitment to supporting you professionally, personally, and wherever life takes you.

Alongside competitive pay, you’ll have access to generous paid time off, flexible working options including our XFlex programme and a “work from anywhere” allowance - plus enhanced leave for all new parents, regardless of gender, family structure, or path to parenthood. Our wellbeing offering includes comprehensive healthcare coverage, fully funded insurance and income protection, access to 24/7 virtual care, and mental health, legal and financial support through employee assistance programmes. We help you plan for the future with contributory retirement plans and savings support, and back your day-to-day wellbeing with perks like subscriptions to Calm and Blinkist, fitness and lifestyle credits, global travel assistance and a wide range of discounts. Wherever you\'re based, you\'ll find that Exclaimer’s benefits are designed to help you thrive: at work and beyond.

At Exclaimer, inclusion is more than a policy - it’s part of who we are.

We’re proud to be an equal opportunity employer and welcome applications from people of all backgrounds, experiences, and identities. We consider all candidates fairly and without discrimination irrespective of ethnicity, race, religion, nationality, age, gender, marital status, disability, neurodivergence, caring responsibilities, sexual orientation, or gender identity. We’re building a culture where everyone feels they belong and can thrive, and we’d love for you to be part of it. If you require any reasonable adjustments or support through the application or hiring process, please email the team in confidence via [e-mail] to let us know.