Business Development Representative

Higher Logic, LLC; Arlington (VA); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Higher Logic, LLC is seeking a Business Development Representative to identify and pursue new market opportunities in the Arlington, VA area. The BDR will research potential clients, engage via multiple channels, and qualify leads for the sales pipeline.

Local candidates are preferred, with a 2–3 day in-office presence. The role emphasizes building strong relationships, following a defined sales process, and collaborating with the sales team to drive growth.

Qualifications

• Identify and research potential clients and market opportunities.
• Contact prospective clients via cold calls, emails, social media, and networking.
• Qualify leads from marketing campaigns as sales opportunities.
• Assess and prioritize target accounts based on needs and engagement readiness.
• Maintain disciplined adherence to a defined sales process.

Responsibilities

• Identify and research potential clients and new market opportunities.
• Contact prospective clients through cold calling, emailing, social media, and networking.
• Qualify leads from marketing campaigns as sales opportunities.
• Assess and prioritize potential clients based on needs and readiness to engage.
• Collaborate with sales teams to meet company goals and targets.
• Provide regular updates on sales activities and results to management.
• Maintain accurate records of interactions in the CRM system.
• Stay updated on industry trends and competitive landscape.
• Adhere to Higher Logic values, policies, and procedures.

Skills

Lead generation

Relationship building

Verbal communication

Written communication

Sales process

Tools

CRM

Job description

At Higher Logic, engagement happens here. As the industry-leading, human-focused engagement platform, we deliver powerful online communities and communication tools to organizations looking to build, retain, and grow their member or customer base. We’re obsessed with engagement, and with nearly 20 years of experience in the industry, we’ve got it down to a science. We are a global company with offices throughout the US, Canada, and Australia. We serve over 3,000 customers, representing over 350,000 online communities with over 200 million users across 42 countries worldwide.

Our team is a thriving community of authentic people with diverse experiences and perspectives. We are honest and genuine and believe sharing ideas and feedback openly helps us succeed. Diversity and empathy bring us #AllTogether and make us stronger. We learn from failure and success because both help us grow and learn. We strive to understand the why behind our actions and bring our best selves to work daily.

JOB SUMMARY

The Business Development Representative (BDR) identifies and researches potential clients and new market opportunities. As a market penetration specialist, the BDR will engage prospective clients through various channels, develop strong relationships, and qualify leads from marketing campaigns as sales opportunities. The BDR works within an assigned territory and collaborates with the Higher Logic team to influence client strategy and drive growth. Preferably looking for candidates local to the Arlington, VA area to come into the office 2-3 days a week.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Identify and research potential clients and new market opportunities.
• Contact prospective clients through various channels (cold calling, emailing, social media, networking).
• Qualify leads from marketing campaigns as sales opportunities.
• Assess and prioritize potential clients based on their needs and readiness to engage.
• Collaborate with sales teams to ensure the company's goals and targets are met.
• Provide regular updates and reports on sales activities, opportunities, and results to management.
• Maintain accurate records of interactions with prospective clients in the CRM system.
• Continuously seek feedback and improve sales techniques and approaches.
• Stay updated on industry trends, best practices, and competitive landscape.
• Conduct all business following Higher Logic values, policies, and procedures.
• All other duties as assigned.

KNOWLEDGE AND ABILITIES REQUIRED:

• A desire and curiosity to understand customer needs.
• Strong interpersonal and presentation skills.
• Excellent verbal and written communication skills.
• Ability to consistently follow a defined sales process in a disciplined manner.
• Strong organization and time management skills.
• Self-starter and competitive mentality.
• A highly coachable and life-long learner.

EEO Disclosure

Higher Logic is committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Higher Logic is committed to ensuring that its application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation to search for a job opening or to submit an application, please get in touch with us by emailing [e-mail]

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Higher Logic’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.