Business Development Rep II - Payments - Senior Associate

JPMorgan Chase & Co.; Tempe (AZ); On-site; USD 50,000 - 80,000; Full time

Job summary

JPMorgan Chase & Co. in Tempe, AZ is seeking a Business Development Representative for the SMB Payments team.

You will cultivate new business opportunities, advise clients on banking and payment solutions, and work with internal partners to ensure smooth implementation and product ramp-up. In this role, you will build trusted relationships with mid-market clients, manage referral networks, and help drive sales goals while adhering to regulatory and risk management standards.

Qualifications

• Strong knowledge of merchant services industry and market concepts.
• Excellent verbal and written communication with all levels.
• Proficient in MS Office: Outlook, Excel, Word, PowerPoint.
• Proven ability to build client and partner relationships.
• Ability to offer customized solutions balancing client needs and risk.
• Disciplined time management to meet objectives.

Responsibilities

• Cultivate new business opportunities within SMB Payments in assigned market to meet sales goals.
• Source client opportunities through referrals and COIs.
• Act as trusted advisor to promote banking and payment processing solutions.
• Conduct calls with prospects and existing Chase clients via remote hub model.
• Analyze and price Chase products for profitability; maintain sales records.
• Negotiate with clients to close business using proving models.
• Coordinate with internal teams for implementation and product ramp-up.
• Ensure compliance with AML/KYC regulations and risk management.

Skills

Merchant services

Communication skills

MS Office

Relationship building

Risk awareness

Time management

Education

Bachelor’s degree in Finance

Tools

CRM software

Salesforce

Job description

You are a strategic thinker, passionate about delivering solutions to clients, and have experience in relationship management within Payments. You have found the right team

As a Business Development Representative in the Small & Medium-Sized Business Organization (SMB Payments), you will be at the forefront of cultivating new business opportunities and building lasting relationships within business banking. You will leverage your expertise to recommend tailored solutions that meet the unique needs of our clients, while adhering to regulatory requirements and risk management protocols. You will work with internal partners to ensure successful implementation and product ramp-up and protect the firm by following sound risk management protocols and adhering to regulatory requirements.

The Small & Medium-Sized Business Organization (SMB Payments) is part of global JP Morgan Payments organization and is an innovative leader in serving small and medium-size business clients through banking, payments, and value-added services. We take a client-first approach in developing solutions that help our more than 5 million small business customers across the US and Canada to start, run and grow their businesses. Together, J.P. Morgan and Chase hold the #1 position in payments market share -- both in number of transactions and volume -- processing over 2 trillion in volume and over 50% of eCommerce transactions in the U.S. The SMB Payments team is a group of builders with an entrepreneurial mindset, and we are looking for team members who value collaboration, accountability, inclusivity, customer centricity and innovation.

Job Responsibilities

• Cultivate new business opportunities within the Business Banking portfolio in an assigned market to achieve individual sales goals
• Identify and self-source client opportunities by building and utilizing referral networks and centers of influence to pursue potential new business clients
• Serve as a trusted advisor, leveraging core knowledge to recommend and promote banking and payment processing solutions to clients, ensuring a seamless client experience across Chase
• Conduct calls with prospects, centers of influence (COIs), and existing Chase clients through the remote, Hub-based model
• Complete analysis to competitively identify and price Chase products and services for profitability, maintaining detailed and accurate electronic sales records and preparing sales reports as required
• Negotiate leveraging customized proving models with clients to close business
• Work with internal partners to ensure successful implementation and product ramp-up
• Protect the firm by following sound risk management protocols and adhering to regulatory requirements, working directly with Credit, Risk, and Quality Control to adhere to Anti-Money Laundering/Know Your Customer regulations

Required Qualifications, Skills, and Capabilities

• Strong knowledge of the merchant services industry, products and services, and diverse types of businesses, industries, markets, financial and economic concepts
• Excellent communication skills, both verbally and in writing, with individuals at all levels, internally and externally
• Highly proficient in MS Office tools, including Outlook, Excel, Word, and PowerPoint
• Proven ability to build relationships with clients and internal partners and influence others to achieve desired outcomes
• Use sound judgment to offer comprehensive and customized solutions that best meet client needs, able to identify and recommend appropriate alternatives when traditional solutions do not apply
• Ability to balance the needs of clients with associated risks and interests of the firm
• Establish and consistently use a disciplined process to manage time, using time strategically to accomplish business objectives and follow through with commitments

Preferred Qualifications, Skills, and Capabilities

• Bachelor’s degree in Finance or a related field, or equivalent work experience in a business-to-business sales or relationship management role
• At least 3 years of related business development experience