Business Development Project Specialist

ICONS | America LLC; North Carolina; On-site; USD 55,000 - 75,000; Full time

Job summary

ICONS | America LLC in North Carolina is seeking a Business Development Project Specialist to coordinate customer packaging development projects, product launches, and business development initiatives.

This role partners closely with Business Development Managers, customers, and cross-functional teams to manage project timelines, track key deliverables, and ensure successful execution from concept through commercialization.

Qualifications

• Bachelor's degree in a relevant field or equivalent experience.
• Minimum of three (3) years in project coordination or related roles.
• Experience in cosmetic/beauty packaging environments is preferred.
• Understanding of product development, launches, and stage-gate processes.
• Proficiency with Microsoft 365, SharePoint, and ERP systems, with strong data reporting.

Responsibilities

• Coordinate customer packaging development projects from opportunity through commercialization.
• Serve as a primary contact for internal stakeholders, partners, customers, and the US office.
• Partner with Business Development Managers to support growth in cosmetics packaging markets.
• Build and maintain strong relationships with cross-functional teams and customers.
• Manage multiple priorities and ensure timely execution of tasks and initiatives.
• Monitor project milestones, action items, and deliverables for accuracy and timeliness.
• Coordinate project meetings and communicate status, risks, changes to stakeholders.
• Prepare presentations, reports, and business proposals related to projects.
• Maintain up-to-date project documentation and key business contacts.
• Handle confidential information with discretion and professional communication.
• Lead or support special projects and ad hoc assignments as directed by BDM/management.
• Adhere to SOPs and company policies while representing ICONS | America LLC professionally.

Skills

Microsoft 365

SharePoint

ERP systems

Data management

Communication

Project coordination

Education

Bachelor's degree in Business Administration, Marketing, Project Management, Engineering, Packaging, or related field

Tools

MS365

SharePoint

ERP systems

Job description

Company Description

ICONS | America LLC, an ICONS Beauty Group company, is a leading provider of cosmetic, skincare, wellness, and haircare packaging solutions for masstige, indie, and prestige brands worldwide. The company operates a 175,000 sq ft ISCC PLUS certified manufacturing facility near Charlotte, North Carolina, specializing in injection-molded tubes and closures that support sustainable, made-in-the-USA production. ICONS | America LLC also leverages its Taiwan Branch to offer globally sourced primary packaging and comprehensive design-to-delivery services. Core capabilities include packaging design and industrialization, quality assurance, project management, client services, supply chain, and logistics. The organization is recognized for its packaging expertise and leadership in sustainability, supported by SEDEX membership and ISCC PLUS certification.

The Business Development Project Specialist supports the growth of the Company's cosmetic, beauty, and personal care packaging business by coordinating customer projects, product launches, and business development initiatives. This role partners closely with Business Development Managers, customers, and cross-functional teams to manage project timelines, track key deliverables, and ensure successful execution from concept through commercialization.

Key responsibilities include managing and tracking business projects and initiatives, monitoring project milestones and performance metrics, and ensuring deliverables are completed on schedule and aligned with organizational objectives. The role also serves as a central point of coordination among internal stakeholders and external partners, maintaining clear, timely, and professional communication while fostering effective collaboration across functions.

Main Responsibilities:

• Coordinate and manage customer packaging development projects, product launches, and business development initiatives from initial opportunity through commercialization.
• Serve as a key point of contact for internal stakeholders, external partners, customers, and the U.S. office, ensuring professional and effective communication.
• Partner closely with Business Development Managers to support growth opportunities within the cosmetics, beauty, personal care, and packaging markets.
• Build and maintain strong working relationships with BDM, cross-functional teams, external partners, and customers.
• Manage multiple priorities in a fast-paced environment, ensuring timely execution of tasks, projects, and business initiatives.
• Monitor project progress, track milestones, and follow up on action items to ensure deliverables are completed accurately and on schedule.
• Coordinate project meetings and communicate project status, risks, changes, and outcomes to stakeholders.
• Prepare and support the development of presentations, reports, business proposals, and other project-related deliverables.
• Maintain and regularly update key business contacts, records, and project documentation.
• Handle confidential information with discretion and demonstrate a proactive, independent, and solution-oriented approach to work.
• Lead or support special projects and ad hoc assignments as directed by BDM or management.
• Perform all duties in accordance with departmental SOPs, work instructions, and company policies while representing the company professionally at all times.

Requirements:

• Bachelor's degree in Business Administration, Marketing, Project Management, Engineering, Packaging, or a related field, or an equivalent combination of education and relevant experience.
• Minimum of three (3) years of experience in project coordination, customer project management, business development support, product development, or a related role.
• Experience supporting cosmetic, beauty, personal care, packaging, consumer products, or manufacturing environments is strongly preferred.
• Understanding of product development, commercialization, customer launches, packaging development, or stage-gate project processes is preferred.
• Proficiency in Microsoft 365 applications, SharePoint, and ERP systems, with strong data management and reporting skills.
• Strong organizational, communication, and relationship-building skills.
• Ability to manage multiple priorities and deadlines while maintaining a high level of accuracy and attention to detail.
• Demonstrated ability to collaborate effectively across cross-functional teams and external partners.
• Self-motivated, adaptable, and capable of working independently in a fast-paced business environment.