Business Development Officer 2

F.N.B. Corporation; Monroeville (Allegheny County); On-site; USD 70,000 - 100,000; Full time

Job summary

The Business Development Officer 2 at F.N.B. Corporation's Small Business Banking team is charged with growing new small business loan and deposit relationships, servicing existing clients, and expanding the bank's presence in the Monroeville area.

You will build a robust call program, network with local referral sources, and collaborate with branch staff to cross-sell products, while upholding the bank's risk and compliance standards.

Qualifications

• Bachelor's degree in a relevant field (BA/BS).
• 7+ years of experience in business development or banking sales.
• Experience in small business lending and deposits preferred.
• Strong communication, relationship-building and client service skills.

Responsibilities

• Develops new small business loan and deposit relationships by prospecting and profiling to meet client needs.
• Contacts customers to identify loan, deposit, insurance, and investment needs and cross-sell products.
• Maintains a calling program and networks with referral sources to generate new business.
• Promotes the Bank's image and participates in community outreach to expand business relationships.

Skills

Communication

Relationship building

Prospecting

Networking

Organizational skills

MS Word

MS Excel

MS PowerPoint

Customer service

Education

BA or BS

Job description

Primary Office Location:

4220 William Penn Highway. Monroeville, Pennsylvania. 15146.

Join our team. Make a difference - for us and for your future.

Position Title: Business Development Officer 2
Business Unit: Small Business Banking
Reports To: Varies Based On Assignment

Position Overview

This position is primarily responsible for developing new small business loan and deposit relationships, servicing existing small business relationships, maintaining a prospective customer call program, networking referral sources, conducting prospect blitzes, enhancing the visibility of the Bank in the community and working with business partners to solicit new business in conjunction with the Bank’s strategic and financial objectives.

Primary Responsibilities

• Develops new small business relationships and services current small business loan and deposit relationships by prospecting new customers, profiling to identify current and future needs and maintaining a professional and attentive relationship with focus primarily on small business deposits and cross selling small business loans and other affiliate products and services.
• Contacts customers to determine loan, deposit, insurance and investment needs. Sells small business products and services that meet identified needs according to the Bank’s pricing and fee schedule. Refers the customer to specialists as identified - cross-sells with Branch Manager, owner’s personal banking and employee accounts relationship.
• Maintains a prospective customer calling program by using referrals and other methods to identify potential customers. Makes cold calls to promote the Bank’s products and services.
• Resolves customer problems as measured by the awareness of and ability to resolve problems in order to enhance existing business relationships and contribute to the Bank’s profit and growth objectives. Refers problems that the incumbent is not capable or empowered to resolve to the appropriate resource. Follows up to ensure that the situation is satisfactorily resolved.
• Promotes the Bank’s professional image through involvement within the community where potential customers may be found centering efforts around promoting products and services to meet customer needs within the boundaries of the current budget, product and service mix and time as measured by the amount of new business acquired in order to develop new business relationships.
• Maintains and continually develops networking referral sources. Regularly contacts sources, attends, recognizes and entertains referrals sources according to the Bank’s policies and procedures to obtain referrals and develop new business relationships.
• Submits reports including business development activity such as calling activity, sales such as deposits and loans and referrals in the prescribed method and in an efficient and timely manner.
• Has several years experience as a calling officer with a history of production in both small business loans and deposits with significant following of centers of influence.
• Serves as a leader among peers and a coach to other Business Development Officers and Branch Managers. Frequently engages in joint calling with other line of business partners.
• Performs other related duties and projects as assigned.
• All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.
• F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Education:

BA or BS

Minimum Years Experience:

7

Special Skills:

• Excellent project management skills
• Excellent communication skills, both written and verbal
• Excellent organizational, analytical and interpersonal skills
• Excellent customer service skills
• Ability to use a personal computer and job-related software
• MS Word - Basic Level
• MS Excel - Intermediate Level
• MS PowerPoint - Basic Level
• Experience in banking related external sales. General knowledge of financial institution lending policies and procedures. Experience in community and civic activities preferred.

Special Licenses and Certificates:

N/A

Physical Requirements:

N/A

Equal Employment Opportunity (EEO):

It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.