Business Development Officer

Northfield Bank; New York (NY); On-site; USD 120,000 - 135,000; Full time

Job summary

Northfield Bank is seeking a Business Development Officer to enhance and coordinate new commercial customer relationships. This full-time role involves developing business strategies, maintaining client relationships, and achieving deposit growth. Candidates should possess strong sales skills and a thorough understanding of the financial services industry.

Benefits

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Tuition assistance

Qualifications

• Understanding of financial services industry trends and regulations.
• Ability to develop business banking strategies.
• Experience in maintaining and expanding client relationships.

Responsibilities

• Develop and coordinate new commercial customer relationships.
• Conduct regular sales calls to assess financial needs.
• Achieve established goals for deposit and non-deposit products.

Skills

Sales Skills

Customer Interaction

Financial Services Industry Knowledge

Branch Banking Services Knowledge

Job description

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We are a full-service community bank with branch locations in New York and New Jersey. Each day, Northfield Bank upholds our mission to be the financial institution of choice for individuals and businesses by delivering innovative products and exceptional customer service. Founded in 1887, the Bank has always been proud of being “locally grown,” and credits our strength to our dedication to our customers and the communities that we serve. For more information, please visit www.eNorthfield.com

Job Title - Business Development Officer

Status - Full Time

Location - Brooklyn, NY

Job Summary

Develop, enhance and coordinate new commercial customer relationships and territorial growth, through appropriate product analysis and application to increase the Bank's presence in the market. Responsible for developing new business relationships while maintaining and expanding current business relationships to increase deposit growth and contribute to overall achievement of annual goals.

Essential Functions

1. Develop business banking strategies in order to sell products and services to prospective clients. Plan short-term and long-term business objectives, including preparing and updating business plans. Stay current on trends in market data and local businesses.

2. Maintain a list of potential prospects, referrals and active and viable leads to develop new business and expand current client base

3. Identify existing customers with additional profit potential and develop action plans to expand those relationships

4. Conduct regular sales calls to effectively uncover and assess financial needs of prospects and existing customers in order to provide relevant information and make appropriate recommendations on products and services

5. Maintain advanced knowledge of all products and services to aid in comprehensive discussions with customers and prospects

6. Make follow-up sales calls to existing customers to ensure continued satisfaction with products and services. Ensures sales accounts are serviced in accordance with Bank standards and policies.

7. Achieve established goals for both deposit and non-deposit products (e.g., commercial loans and insurance-related products) through active participation in sales management and business calling program

8. Develop strategic partnerships with Bank colleagues to support business development and knowledge base:

• Develop cohesive relationship with Branch Management for assigned territory. Partner with Branch Managers to conduct joint sales calls, when appropriate. Assist Branch Management with sales and service training for branch staff, as needed.
• Work as strategic partner with Relationship Manager to bring in new clients and maintain existing customers
• Partner with the Operations department to answer any operations-related questions from customers that may not come through the branches
• Collaborate with other Business Development Officers by sharing market trends and data, as well as, lessons learned

9.Regular involvement in community-based organizations to support local businesses, increase Northfield's presence in the area and to network and potentially expand potential customer base

a) Represent Northfield at community-based luncheons, dinners and special events, as necessary

b) Volunteer with community-based organizations as a representative of the Bank. Hold Board position with the organizations when possible.

10. Compliance with all relevant Bank policies and procedures

11.Will require routine travel throughout defined market for business calls, business meetings and training.

Other:

• Must maintain a valid driver's license, if applicable
• Use of personal automobile may be necessary to conduct business
• Management may authorize transfers to other territories based on business needs

Core Competencies

Required:

1. Financial Services Industry Knowledge - Understands the Financial Services Industry's trends, directions, major issues, regulatory considerations and trendsetters

2. Branch Banking Services Knowledge - Understands the responsibilities, issues, regulations, business practices, and operation of retail banking branches

3. Regulatory Knowledge - Understands the applicable federal, state, local and company-specific regulations, policies and guidelines affecting business practices

4. Banking Product Knowledge - Understands the products and services available through the retail branch bank. Knows product features, understands marketplace, shares expertise with others.

5. Sales Skills - Understands the marketplace. Works to meet prospect/customer needs. Utilizes effective closing techniques. Understand and strives to achieve sales plan goals. Utilizes current and new methods and strategies to maintain quota.

6. Customer Interaction - Knowledge of practices, tools and techniques for communicating with a customer. Dedicated to exceed customer expectations. Anticipates and identifies customer needs and provides timely solutions that promote value. Establishes effective relationships with customers. Gains their respect and trust.

Preferred:

1. Building Partnerships - Identifies opportunities and takes action to build strategic relationships (internally and externally) between one's area and other areas, teams, departments, units or organizations to help achieve business goals

2. Results Driven - Develops challenging but achievable goals, focuses effort on the goals, and meeting or exceeding them. Maintains commitment to goals in the face of obstacles and frustrations. Has a strong sense of urgency about solving problems and getting work done. Delivers excellence in quality of work to meet business needs. Completes work without errors. Delivers excellence in quantity of work by completing the volume of work needed to keep up with business need. Ability to grasp instructions, to meet changing conditions and to solve novel or problem situations.

3. Strategic Planning - Anticipates changes and sets strategies to meet new demands. Provides future focs and direction for people. Actively communicates a vision for the department, derived from Northfield's mission.

**Northfield Bank is an Equal Employment Opportunity Employer M/F/Disability/Protected Veteran**

Salary Pay Range: $120,000.00 - 135,000.00 per year

(This range is for informational purposes only. Offer of employment will be made based on level of experience and skill qualifications within this range)

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative, Business Development, and General Business

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Tuition assistance

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