Business Development Manager - Technical Sales

Henkel AG & Co. KGaA; Chicago (IL); On-site; USD 90,000 - 150,000; Full time

Job summary

Henkel AG & Co. KGaA in Chicago, IL seeks a sales professional for the Adhesive Technologies unit to drive downstream sales in the Midwest region.

You will develop customer-specific plans and execute strategies to strengthen loyalty and secure growth. You will collaborate with Key Account Managers and technical teams to optimize pricing, promotions, and customer service, while managing distributors and ensuring in-store brand presence.

Responsibilities

• Work within our infrastructure, protection, and repair division with a focus on downstream sales in the mid-west region
• Execute sales plans and strategies in line with business unit to maintain existing customers and acquire new business
• Develop and execute action plan for each customer based on customer roadmap to enhance loyalty and long‑term partnership
• Delivers sales and distribution targets (KP OSG and PC % / GP %) in territory and at defined account
• Build and maintain strong relationships with customers, develop customer centric initiatives & implement their feedback
• Communicate with Key Account Managers and Sales team on specific customers tasks and priorities
• Coordinate with technical customer service to conduct line trials, (re)solves customer requests and complaints
• Execute pricing and promotional actions
• Manage and steer distributor salesforce and 3rd Party Representation
• Ensure execution in excellence at point of sales; ensure merchandising and brand representation in stores
• Conduct field, market, jobsite or store visits; follow up on store implementation/promotion, in‑store stock levels, and identify gaps
• Coordinate education implementation and sales impact with technical advisors
• Take and processes customer orders; negotiate customer agreements; carry out admin tasks related to reporting and contract management
• Steer the overdue payments, block orders if needed, and levera CRM tools, data analytics, and automation to enhance sales performance

Job description

About this Position At Henkel

you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow.

This position is with our Adhesive Technologies business unit – where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings.

Dare to learn new skills, advance in your career and make an impact at Henkel.

What you´ll do

• Work within our infrastructure, protection, and repair division with a focus on downstream sales in the mid-west region
• Execute sales plans and strategies in line with business unit to maintain existing customers and acquire new business
• Develop and execute action plan for each customer based on customer roadmap to enhance loyalty and long‑term partnership
• Delivers sales and distribution targets (KP OSG and PC % / GP %) in territory and at defined account
• Build and maintain strong relationships with customers, develop customer centric initiatives & implement their feedback
• Communicate with Key Account Managers and Sales team on specific customers tasks and priorities
• Coordinate with technical customer service to conduct line trials, (re)solves customer requests and complaints
• Execute pricing and promotional actions
• Manage and steer distributor salesforce and 3rd Party Representation
• Ensure execution in excellence at point of sales; ensure merchandising and brand representation in stores
• Conduct field, market, jobsite or store visits; follow up on store implementation/promotion, in‑store stock levels, and identify gaps
• Coordinate education implementation and sales impact with technical advisors
• Take and processes customer orders; negotiate customer agreements; carry out admin tasks related to reporting and contract management
• Steer the overdue payments, block orders if needed, and levera CRM tools, data analytics, and automation to enhance sales performance