Business Development Manager - Spokane, WA

Stellar Industrial Supply; Spokane (WA); On-site; USD 82,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer match

Paid time off and holidays

Gym reimbursement program

EAP

Job summary

Stellar Industrial Supply in Spokane, WA is seeking a Business Development Manager to identify, develop, and secure new business opportunities that support growth. You will build long-term relationships, deliver consultative sales solutions, and collaborate with cross-functional teams to transition prospects to active customers.

The role focuses on acquiring new customers, expanding market share, and achieving sales goals.

Qualifications

• 5+ years of B2B sales or business development experience.
• Experience building customer relationships and managing a sales territory.
• Industrial distribution, MRO, manufacturing, construction, or related industry experience preferred.
• Experience using CRM platforms preferred.

Responsibilities

• Identify, develop, and pursue new business opportunities to build a strong sales pipeline.
• Document prospecting activities and opportunities in Proton.AI CRM.
• Develop relationships with prospective customers and present solutions.
• Coordinate onboarding and transition of new customers to ARM and Customer Experience teams.
• Collaborate with ARMs, Customer Experience, Supply Chain, Solutions, and Operations.

Skills

Prospecting

Relationship building

Communication

Presentation

Negotiation

Education

High school diploma or equivalent

Associate's or Bachelor's degree in Business, Sales, Marketing, or related field preferred

Tools

Proton.AI CRM

Microsoft Office

Job description

Job Location: Spokane, WA 99206

Position Type: Full Time

Salary Range: $82,000.00 - $95,000.00 Salary/year

Stellar’s Commitment

At Stellar, we believe every employee plays an important role in our success. Contributions extend beyond defined responsibilities, and we value team members who are willing to step in, support one another, and take initiative when needed.

We are committed to working collaboratively and expect each employee to contribute wherever and whenever their skills and efforts can help move the organization forward and ensure our collective success.

Position Summary

The Business Development Manager is responsible for identifying, developing, and securing new business opportunities that support Stellar's strategic growth objectives. This role focuses on acquiring new customers, expanding market share, and building long‑term relationships by delivering consultative sales solutions that improve customer operations and create measurable value. Working closely with Account Relationship Managers, Customer Experience, Supply Chain, Solutions, Specialists, supplier partners, and operational teams, the Business Development Manager develops customer‑focused solutions and supports a seamless transition from prospecting and acquisition through onboarding and ongoing account management.

Essential Duties and Responsibilities

Business Development & Prospecting

• Identify, develop, and pursue new business opportunities by building and maintaining a robust sales pipeline through networking, referrals, research, cold calling, and other business development activities.
• Utilize Proton.AI CRM to document prospecting activities, customer interactions, sales opportunities, and account development.

Consultative Sales & Customer Relationships

• Develop strong relationships with prospective customers by understanding their operations, identifying challenges, and recommending value‑added solutions.
• Conduct customer visits, presentations, and product demonstrations to communicate Stellar's capabilities, introduce new products, programs, and services, and support customer growth.
• Document customer value, cost savings, and operational improvements resulting from Stellar's solutions.

Territory Growth & Sales Performance

• Develop and execute territory plans that support revenue growth, gross margin improvement, and strategic business objectives.
• Analyze market trends, competitive activity, and customer needs to identify new business opportunities.
• Achieve established sales goals and performance expectations.

Cross‑Functional Collaboration

• Partner with Account Relationship Managers (ARMs), Customer Experience, Supply Chain, Solutions, Specialists, Operations, and supplier representatives to identify opportunities and develop comprehensive customer solutions.
• Collaborate with local ARMs throughout the business development process, leveraging existing market and customer knowledge and coordinating sales efforts as appropriate.
• Coordinate successful onboarding and transition of new customers to the appropriate ARM and Customer Experience teams to support long‑term account growth and service.
• Participate in joint customer visits with ARMs, supplier partners, and other internal teams when appropriate.

Professional Standards

• Maintain accurate customer records, sales activities, and pipeline information within Proton.AI CRM.
• Participate in sales meetings, manufacturer programs, product training, and professional development opportunities while demonstrating professionalism, integrity, accountability, and a customer‑first approach.

Other duties, responsibilities, and activities may be assigned or modified at any time to meet business needs.

Hours/Schedule

Full‑time, exempt position.

Standard work schedule is generally Monday through Friday, 7:30 a.m. to 4:30 p.m.; flexibility is expected based on customer and business needs.

This is a hybrid position that combines field‑based customer visits, remote work, and occasional time in a Stellar branch or office.

Frequent local travel throughout the assigned territory is required using a personal vehicle. Overnight travel may occasionally be required to support customer meetings, training, conferences, and business development initiatives.

QualificationsEducation

• High school diploma or equivalent required.
• Associate's or Bachelor's degree in Business, Sales, Marketing, or a related field preferred.
• Equivalent combinations of education, training, and relevant work experience may be considered.

Experience

• Five or more years of proven business‑to‑business (B2B) sales or business development experience required.
• Demonstrated success developing new business, building customer relationships, and managing a sales territory preferred.
• Industrial distribution, MRO, manufacturing, construction, or related industry experience preferred.
• Experience using CRM platforms preferred.

Knowledge, Skills & Abilities

• Proven ability to develop new business opportunities through prospecting, networking, and consultative selling.
• Strong relationship‑building skills with the ability to influence decision‑makers at all organizational levels.
• Excellent verbal, written, and presentation communication skills.
• Strong planning, organizational, negotiation, and time‑management skills.
• Ability to analyze customer operations and recommend practical, value‑added solutions.
• Self‑motivated with the ability to work independently while managing multiple priorities.
• Proficiency with Microsoft Office applications and CRM software.
• Mechanical aptitude or knowledge of industrial products is preferred.
• Commitment to professionalism, integrity, accountability, and Stellar's core values.

Additional Requirements

• Must be at least 18 years of age.
• Must possess a valid driver's license and maintain an acceptable driving record.
• Must be legally authorized to work in the United States.
• Must be able to pass a background check and drug screening.
• Must maintain regular and reliable attendance.

Working Conditions

Physical Demands

• Frequent driving and travel to customer locations.
• Regular use of computers, mobile devices, and standard office equipment.
• Ability to sit, stand, walk, and move throughout customer facilities for extended periods.
• Occasionally lift or move sales materials, product samples, and equipment weighing up to 25 pounds.

Work Environment

• Primarily field‑based, working at customer locations, branch offices, trade events, and other business environments.
• Frequent travel throughout the assigned territory, including occasional overnight travel, is required to support customer meetings, training, conferences, and business development initiatives.
• Regular use of Proton.AI CRM, Microsoft Office applications, mobile technology, and other business systems.
• Fast‑paced environment requiring adaptability, effective prioritization, and responsiveness to customer needs.
• Must follow all company and customer‑specific safety, security, and workplace policies.

Benefits

• Medical, dental, and vision insurance
• Company‑paid life and AD&D insurance
• Long‑term disability insurance
• 401(k) with employer match
• Paid time off and paid holidays
• Gym reimbursement program
• Employee Assistance Program (EAP)
• Employee rewards and recognition program
• HSA with company contribution on eligible plans

Benefits are subject to eligibility requirements and may be modified by Stellar Industrial Supply at any time.

**Stellar Industrial Supply is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law. Applicants who require a reasonable accommodation during the application or hiring process may contact Human Resources at [e-mail] for assistance.**