Business Development Manager

Welocalize, Inc; Scottsdale (AZ); On-site; USD 90,000 - 130,000; Full time

Job summary

Welocalize, Inc. is seeking a Business Development Manager to work with a global team and grow its client portfolio in the legal, life sciences, and localization sectors.

You will support existing BDDs and build your own book of business, contributing to a customer‑centric sales approach and superior client experience. The role requires a minimum of 3 years B2B sales experience in professional services or tech solutions, with a track record of closing new business and generating opportunities.

Qualifications

• Minimum 3 years of business‑to‑business sales experience in professional services or technology solutions.
• Track record of success and stability within sales.
• Experience with lead generation, account targeting, qualifying and closing new business.

Responsibilities

• Transactional responsibility and oversight for key customer accounts, working with the BDD team to ensure customer care.
• Drive CSAT scoring at account level for legal and FSI customers.
• Research and identify new business opportunities and support BDDs with data analysis.
• Assist in building and presenting proposals to senior managers and decision makers.
• Draft and deliver proposals with support from the Sales Team.
• Develop and maintain key account plans and reporting.
• Prospect new clients to grow Welocalize’s client base.
• Maintain customer data in Salesforce including forecasts, plans, opportunities, and pipelines.
• Coordinate/respond to RFP/RFQ/RFI responses.

Skills

B2B sales

Customer-centric sales

Lead generation

Account targeting

Closing new business

Data-driven decisions

Education

Bachelor’s degree

Tools

Salesforce

Job description

The Business Development Manager (BDM) will work globally with production, marketing, operations management, and leadership to support existing and acquire new business in the target territory—legal, life sciences, or localization. This individual will first be the primary support person for existing BDDs and will additionally have the added responsibility to grow their own book of business. This individual is an important team member, contributing to the overall customer experience through a customer‑centric sales methodology. The ideal candidate is motivated and driven to learn, build a book of business, and work with a dedicated global team.

Responsibilities

• Transactional responsibility and oversight for key customer accounts, working closely with existing BDD team to ensure best‑in‑class customer care.
• Driver of CSAT scoring at account level for legal and FSI customers.
• Research and identify new business opportunities and support BDDs with data analysis.
• Assist building and participate in presentations to senior managers and decision makers.
• Draft and deliver proposals, with assistance from the wider Sales Team.
• Develop, execute and maintain key account plans and reporting.
• Prospect new clients to develop and maintain a healthy working relationship with Welocalize.
• Work within and maintain customer data in Salesforce including sales forecasts, plans, activities, opportunities, pipelines, and related data.
• Coordinate/ respond to RFP/RFQ/RFI responses.
• Work in a global team defining the underlying value proposition and service offerings for existing clients and new client targets.
• Help to generate a higher return on sales and marketing efforts to produce a larger volume of target clients.
• Move opportunities along the sales process to help achieve closed sales above budget (up to and including closing).
• Take responsibility and accountability for designated clients, territories, verticals, horizontals, service offerings and projects.
• Collaborate with the global team to define internal and external expectations and align them to specific deliverables.

Qualifications and Required Skills

• Minimum 3 years of business‑to‑business sales experience in professional services or technology solutions.
• Track record of success and stability within sales.
• Understanding and proven track record working in a customer‑centric sales methodology.
• Experience with lead generation, key account targeting, qualifying and closing new business including new and existing accounts.

Preferred Qualifications

• 5 years of enterprise‑level sales experience in the localization, financial, or legal verticals.
• Demonstrated ability to create and execute on a successful business development strategy.
• Demonstrated competence in working independently to structure, negotiate and close accounts with leading companies, particularly in the technology, manufacturing, consumer, life sciences, or legal, and finance industries.
• Strong analytical and quantitative skills; strong bias towards data‑based decision making, and comfort with financial and operational analysis.
• Excellent communication and persuasion skills; demonstrated success getting buy‑in for innovative and bold projects.
• Tenacity and sense of urgency; ability to make things happen quickly with large, less nimble customers.

Supervisory Responsibilities

This role is an independent contributor and has no direct report responsibilities.

Education Requirements

Bachelor’s degree (B.A.) or equivalent work experience.

About the Company

Welocalize is a leading technology‑enabled provider of translation, localization, and AI‑driven content solutions, helping businesses communicate, innovate, and grow globally. Specializing in complex and regulated industries, Welocalize delivers precise, scalable multilingual content through a powerful combination of advanced AI technologies and expert human talent. Welocalize holds 7 ISO certifications and operates globally, headquartered in New York.