Business Development Manager

Össur; Knoxville (TN); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Benefits

401(k) Employer matching

Paid holidays and vacation

Job summary

ForMotion is seeking a results-driven sales professional to drive and increase referrals for prosthetic patient services in the Knoxville, TN region. You will establish and grow relationships with surgeon offices, case managers, and referral staff, and execute territory strategies to expand patient services.

The role requires 4–7 years in medical sales, strong relationship-building skills, and proficiency with CRM systems and the Microsoft Office suite.

Qualifications

• Bachelor's degree required; seasoned sales executive with 4–7 years in medical sales preferred.
• Proven track record growing and cultivating territorial revenue with quota attainment.
• Experience in orthotics/prosthetics or related healthcare fields is a plus.

Responsibilities

• Establish and grow relationships with surgeons and allied health professionals across multiple specialties.
• Conduct comprehensive office calls and meetings with referral source staff to drive referrals.
• Meet 5–7 face-to-face interactions per day with referral sources to foster partnerships.
• Communicate clinical products and services to create brand awareness and differentiation.
• Analyze referral data and market opportunities to guide territory initiatives and planning.

Skills

Territory growth

Medical sales

CRM proficiency

Microsoft Office

Presentation skills

Interpersonal skills

Education

Bachelor's degree

Tools

CRM systems

Microsoft Excel

PowerPoint

Outlook

Office Suite

Job description

About Us

About Us ForMotion is a global network of Orthotic and Prosthetic Patient Care clinics, focused on providing world-class, compassionate care for patients with mobility challenges. Our clinic is part of the ForMotion global network of Patient Care clinics owned by Embla Medical, which also owns Össur, a leading global provider of prosthetics and bracing and supports solutions; Fior & Gentz, an innovative developer of neuro orthotics; and College Park, creators of custom-built prosthetic solutions for people of all activity levels. We are dedicated to providing the best possible care to our patients to help them live Life Without Limitations.

About the Role

Drive and increase referrals selling prosthetic patient services to provider offices in territory. Develop and execute strategies to establish and grow relationships with new and existing physician offices. Candidate will be comfortable servicing the Knoxville, TN region.

What You’ll Do

• Establish, foster, and grow new and existing relationships with surgeons of multiple specialties including vascular, orthopedic and trauma surgeons, PM&R physicians, podiatrists, assisted and skilled nursing facilities, hospitals, physical therapy clinics as well as allied health professionals.
• Conduct comprehensive office calls with referral source offices by developing relationships with referral coordinators, case managers, MA’s, nurses and front office staff.
• Complete a minimum of 5-7 face to face meetings and interactions a day with referral sources.
• Display and communicate strong understanding of the company’s clinical products and services therefore creating brand awareness and competitive differentiators in the market.
• Exhibit understanding and implementation of the beginning to end referral process to effectively communicate and sell clinic’s specialized patient experience and desired outcomes to ensure retention and growth.
• Attain market research and data from corporate software platforms to identify new referral resources and create market initiatives for respective assigned clinics.
• Utilize and implement CRM data, practice management systems, referral tracking programs and daily call logs to effectively manage and grow territory referrals.
• Record all meeting interactions in data management system in a timely manner.
• Categorize accounts based on importance and opportunity to properly allocate time and resources in the field.
• Coordinate educational in-services, lunches, and meetings with referral sources’ office staff to provide education on products, new clinical developments, patient education, and clinical resources.
• Research and attend outreach opportunities including educational seminars, charity functions, social and community events and other platforms to sell patient services and create brand awareness.
• Utilize marketing collateral to educate referral sources regarding benefits of products, new advancements in pipeline, services, and clinical staff/support.
• Collaborate closely with the clinic’s operations team to ensure seamless coordination of patient referrals and progress tracking therefore facilitating positive patient outcomes and reinforcing clinic’s commitment to delivering exceptional care.
• Attend weekly meetings with company’s clinical staff and regional leader regarding patient status and growth progress in assigned territory.
• Provide continuous feedback to the clinic’s operations team regarding the needs of referral sources and patients.
• Collect referral data by analyzing trends, market research, target patient populations, competition and referral opportunities utilizing data management systems.
• Deliver quarterly and monthly reviews to leadership, providing comprehensive analyses of referral growth, market opportunities, competitor information/locations, areas of growth, and quota attainment to inform strategic planning and decision-making.
• Manage and submit weekly mileage and expense reports in a timely manner, ensuring compliance with company policies and procedures.

Competency

Ability to demonstrate a deep understanding of referral-based medical sales and exhibit strategic and analytical capabilities. Entrepreneurial mind set, excellent interpersonal skills, problem-solving abilities, and strong drive to achieve territory growth. Proficient in technological resources including data management systems, excel, power point, and CRM platforms to effectively manage and analyze data to drive informed decision-making and maximize growth.

Work Environment

This position is a field-based position that encompasses weekly meetings in respective assigned clinics.

Physical Demands

The employee is regularly required to speak, communicate, and interact with clinical and hospital staff. The employee is required to stand, walk, and drive a motor vehicle.

Who You Are

• Bachelor’s Degree Seasoned sales executive with 4-7 years of medical sales experience, preferably within wound care, vascular, orthopedic or rehabilitative market selling referral-based services.
• Proven and documented success growing and cultivating a territory, with quarterly and or monthly quota achievement.
• Preferred experience in orthotics & prosthetics (O&P) or relevant related healthcare field.
• Self-starter that is performance driven and exhibits a team player approach to achieve desired results in an assigned territory.
• Proficient in Microsoft suite of products, Outlook, Word, Excel, and CRM databases.
• Must be able to compile and present power point presentations reflecting numerical data and strategic initiatives.
• Strong interpersonal, communication, collaboration, and oral skills.
• Ability to travel independently and manage own schedule efficiently.

Why You’ll Feel Good Working Here

• A culture rooted in trust, empathy, and Nordic-inspired flat hierarchies
• Tailored onboarding and a buddy system to help you feel at home from day one
• Continuous learning through e-learning, training, and language courses
• A “you” culture where everyone—from interns to executives is treated with respect

Competitive Compensation Packages

• Medical, Dental, and Vision Benefits
• 401(k) Retirement Plan with employer matching contribution
• 9 paid holidays
• 13 vacation days, birthday and two (2) volunteer days
• 8 sick days within your first year of employment
• Paid Parental Bonding

ForMotion is a global network of Orthotic & Prosthetic patient care clinics. While each practice is unique, with clinical freedom and flexibility to make the right decisions based on the patient’s needs, we are equally aligned in our commitment to improve people’s mobility. You will be joining an organization that is directly transforming prosthetics care, through improving access to the world’s most groundbreaking prosthetic innovations, while delivering exceptional care above all other measures. ForMotion is part of the Embla Medical family, which includes Össur, who have been product innovators and industry leaders for over 50 years.

Embla Medical is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best available individual in every job. Embla Medical's equal opportunity policy prohibits all discrimination (based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical disability, mental disability, military service, pregnancy, child birth or related medical condition, actual or perceived sexual orientation, or any other consideration made unlawful by local laws around the world). Embla Medical is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all individuals involved in the operations of Embla Medical and prohibits discrimination by any employee of Embla Medical, including supervisors and co-workers.