Business Development Manager

American Dining Creations; Cleveland (OH); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Weekly pay

401K with company match

Employee Assistance Program

Medical, Prescription, Dental, Vision

Job summary

American Dining Creations is seeking a Business Development Manager in Cleveland, OH to drive new revenue in micro markets, vending, coffee, pantry, and water solutions. You will own the full sales cycle from prospecting to close, while coordinating with Operations and Culinary teams for seamless implementation.

Ideal candidates have 3+ years in B2B hunter sales, CRM experience (Salesforce), and strong communication skills.

Qualifications

• Bachelor's degree in business administration or related field is required.
• Minimum 3 years of B2B hunter sales experience in refreshment/related services.
• Proven ability to manage full sales cycle: prospecting, discovery, solutioning, proposals/RFPs, negotiation and close.
• CRM proficiency (Salesforce or equivalent) and Microsoft 365 tools are required.

Responsibilities

• Develop and execute a territory plan to identify ICPs in corporate/institutional markets.
• Prospect and build a robust pipeline through outbound efforts and events.
• Conduct consultative discovery to design tailored refreshment solutions with ROI.
• Lead proposals and RFP responses, including pricing, presentations, and competitive positioning.
• Negotiate contracts for profitable, scalable agreements and ensure smooth handoffs.
• Maintain CRM discipline with forecasting, activity tracking, and pipeline coverage (3× quota).
• Collaborate with Operations, Culinary, and Category teams to ensure client success.
• Stay current on product offerings, market trends, and competitors’ activity.

Skills

B2B sales

Hunter sales

Full sales cycle

CRM (Salesforce)

MS 365

Executive communication

Travel within territory

Education

Bachelor's degree in Business Administration or related field

Tools

Salesforce

Microsoft 365

Job description

Pay: $80000 per year - $90000 per yearLocation: Cleveland, OHSummary: The Business Development Manager (BDM) for Refreshment Services is a strategic hunter responsible for driving new business in micro markets, vending, coffee, pantry, and water filtration solutions. This role includes the full sales cycle—from prospecting and pipeline development to solution design, proposal/RFP management, contract negotiation, and seamless handoff operations. Success is measured by new revenue growth, pipeline health, and client satisfaction.Responsibilities:Develop and execute a territory plan to identify and target ideal customer profiles (ICPs) within corporate and institutional markets.Prospect and build a robust pipeline of qualified opportunities through outbound efforts, networking, and industry events.Conduct consultative discovery to understand client needs and design tailored refreshment solutions that deliver measurable ROI.Lead proposals and RFP responses end-to-end, including pricing strategy, presentations, and competitive positioning.Negotiate contracts to secure profitable, scalable agreements aligned with company standards.Maintain CRM discipline with accurate forecasting, activity tracking, and pipeline coverage ( 3× quota).Collaborate cross functionally with Operations, Culinary, and Category teams to ensure smooth implementation and client success.Stay current on product offerings, market trends, and competitor activity to position solutions effectively.Perform other duties as assigned to support business growth.Qualifications:Bachelor’s degree in business administration or related field.Minimum 3 years of B2B new business (hunter) sales experience in refreshment services or related facility/employee experience solutions.Proven ability to manage the full sales cycle—prospecting, discovery, solutioning, proposals/RFPs, negotiation, and close.Proficiency in CRM systems (Salesforce or equivalent) and Microsoft 365 tools.Strong verbal and written skills; ability to present to executive audiences.Self-motivated, organized, and able to work independently while collaborating with corporate leaders.Valid driver’s license and ability to travel within assigned territory for site visits and client meetings.About UsTogether, American Food & Vending and American Dining Creations form one of the nation’s largest privately held dining and refreshment service organizations. Family-owned and headquartered in Syracuse, NY, we have served clients nationwide for more than 80 years, delivering customized dining and refreshment solutions across business, education, healthcare and cultural environments.Recognized by NAMA and our peers as Operator of the Year, we combine national capabilities with a personal, responsive approach to create exceptional experiences for our clients and guests.Our MissionTo create moments of happiness through customized hospitality experiences that delight guests and bring people together.Our VisionTo be the best in the industry at elevating hospitality experiences for places where people want to be.Our Values: F.I.R.S.T.Family – Treat people as family.Integrity – Do the right thing.Responsiveness – Listen first. Then act with urgency.Service Excellence – Deliver exceptional experiences every day.Teamwork – Win together.American Food & Vending | American Dining Creations Offers:Weekly pay401K with company matchEmployee Assistance ProgramEligible employees offered Medical, Prescription, Dental, and Vision Plans, FSA/HSAOngoing training and development programsBonus Programs for eligible positionsAmerican Food & Vending is an Equal Opportunity Employer.Chat with Scout, our virtual hiring assistant to apply for this position right from your mobile device. Text JOB to [phone] to get started!