Business Development Manager

Tri City Glass & Door Inc; Appleton (WI); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Employee Stock Ownership Plan (ESOP)

Health, Dental, Vision

401(k) with generous employer match

Paid Time Off (PTO)

Short and Long-Term Disability

Paid holidays

Flex Saving Account (FSA)

Health saving account (HSA)

Life insurance

Employee referral bonus

Employee assistance program

Job summary

Tri City Glass & Door Inc is seeking a Business Development Manager to drive growth, manage key accounts, and lead the commercial estimating team. This role blends customer relations with leadership to deliver accurate bids, competitive pricing, and strategic sales execution in the commercial construction sector.

The position oversees Account Managers and Estimators, aligning sales with market trends and operational capacity.

Qualifications

• Bachelor's degree in Construction Management, Business, Engineering, Architecture or related field, or equivalent experience.
• 5–10+ years in commercial construction sales, estimating, or account management.
• Leadership experience overseeing sales teams or estimators preferred.
• Strong understanding of construction lifecycles, bid processes, and contracting.

Responsibilities

• Lead, mentor, and support Account Manager in pipeline strategies and closing new business.
• Establish sales targets, KPIs, and performance metrics aligned with growth.
• Review major proposals, bids, and contracts for pricing, risk, and margins.
• Cultivate relationships with general contractors, developers, architects, and other partners.
• Oversee estimators to ensure accurate, timely bids and alignment with client expectations.
• Coordinate with procurement to monitor pricing and material lead times.
• Foster cross-department collaboration to ensure proper handoffs to PM.

Skills

Leadership

Communication

Negotiation

Relationship building

Reading drawings

Financial acumen

Bid management

CRM proficiency

Education

Bachelor's degree in Construction Management, Business, Engineering, Architecture

Tools

Bluebeam

Procore

On-Screen Takeoff

CRM systems

Job description

Join Our Team and Own a Piece of the Future!

Are you ready to take the next step in your career and become a part-owner of an innovative company? We are looking for enthusiastic individuals to join our team, and no prior experience is necessary! We provide comprehensive training to ensure your success. This is your chance to grow with us and share in the rewards of our collective success.

Summary

The Business Development Manager is responsible for driving business growth, managing key client accounts, and providing leadership oversight to the company’s commercial construction Account Manager and Estimators. This role combines strong customer relationship management with people leadership, ensuring accurate estimating, competitive bidding, and proactive sales strategies that result in profitable project acquisition. The Business Development Manager aligns sales and estimating efforts with company goals, market trends, and operational capacity to secure long-term, high-value customer partnerships.

Key Responsibilities

Sales Leadership & Business Development

• Lead, mentor, and support Account Manager in developing pipeline strategies, prospecting, and closing new business.
• Establish sales targets, KPIs, and performance metrics aligned with company growth objectives.
• Review major proposals, bids, and contracts for accuracy, pricing, risk, and margin expectations.
• Cultivate and grow relationships with general contractors, developers, architects, and other key commercial construction partners.
• Monitor market trends, competitor activities, and emerging opportunities to shape sales strategy.

Estimating Oversight

• Oversee and guide Estimators in preparing accurate, timely, and competitive bids.
• Review estimates for scope accuracy, labor forecasting, material takeoffs, risk identification, and alignment with client expectations.
• Ensure estimating team follows standardized processes, documentation, and handoff procedures to project management.
• Coordinate with Procurement to stay current on pricing, supplier partnerships, and material lead times.
• Support complex or strategic project estimates, providing input on pricing strategy and value engineering opportunities.

Account Management

• Serve as the primary point of contact for key accounts, maintaining strong, positive relationships that encourage repeat business.
• Facilitate preconstruction discussions with clients and internal teams to clarify project requirements.
• Negotiate terms, pricing, and contract details with customers while protecting company interests.
• Manage customer expectations regarding timelines, feasibility, and budget considerations.
• Resolve customer concerns or escalations related to bids, proposals, or preconstruction issues.

Team Management & Leadership

• Coach and develop Account Manager and Estimators to elevate performance and career development.
• Conduct one-on-one meetings, performance evaluations, and ongoing feedback sessions.
• Support hiring, onboarding, and training of new employees within the sales and estimating teams.
• Foster a collaborative environment between Sales, Estimating, Project Management, and Operations.

Process Improvement & Cross-Department Collaboration

• Lead continuous improvement initiatives for sales and estimating processes, tools, and workflows.
• Partner closely with Project Management and Operations to ensure accurate estimating assumptions and proper project handoffs.
• Provide insights to leadership on profitability trends, hit rates, and market competitiveness.
• Ensure CRM, estimating software, and sales tracking systems are used consistently and efficiently.

Qualifications

Education & Experience

• Bachelor’s degree in Construction Management, Business, Engineering, Architecture, or a related field — or equivalent experience.
• 5 - 10+ years of experience in commercial construction sales, estimating, or account management.
• Prior leadership experience overseeing sales teams or estimators strongly preferred.
• Strong understanding of construction project lifecycles, bid processes, and commercial contracting.

Skills & Competencies

• Strong leadership and coaching abilities.
• Excellent communication, negotiation, and relationship-building skills.
• Proficiency in reading construction drawings, specifications, and bid documents.
• Financial acumen related to pricing, margins, forecasting, and risk management.
• Ability to manage multiple bids, clients, and deadlines simultaneously.
• Proficiency with CRM systems, estimating software, and construction productivity tools (e.g., Bluebeam, On-Screen Takeoff, Procore).

Success Indicators

• Increased win rates and profitable project acquisition.
• High team performance, engagement, and accountability among Sales and Estimating staff.
• Strong customer retention and expansion of key accounts.
• Accurate, competitive, and timely estimates consistently delivered.
• Clear communication and seamless handoff to project management teams.

Benefits

• Employee Stock Ownership Plan (ESOP)
• Health, Dental, Vision
• 401(k) with a generous employer match
• Paid Time Off (PTO)
• Short and Long-Term Disability
• Paid holidays
• Flex Saving Account (FSA)
• Health saving account (HSA)
• Life insuranceCompany discounts
• Employee referral bonus
• Employee assistance program

Tri City Glass & Door is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age disability or any other status protected by law. We will provide reasonable accommodation to qualified individuals with disabilities.