Business Development Manager

Tri City Glass & Door; Appleton (WI); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Employee Stock Ownership Plan (ESOP)

401(k) with generous employer match

Paid Time Off (PTO)

Health Savings Account (HSA)

Job summary

Tri City Glass & Door in Appleton, Wisconsin is seeking a Business Development Manager responsible for driving growth and managing client accounts in commercial construction. The role requires leadership skills to mentor teams, ensure competitive bidding, and build strong client relationships.

The ideal candidate will have a degree related to construction management and 5-10+ years of experience in sales or estimating. A strong understanding of project lifecycles is crucial. Benefits include health savings account, paid time off, and a generous 401(k) match.

Qualifications

• 5-10+ years of experience in commercial construction sales, estimating, or account management.
• Prior leadership experience preferred.
• Strong understanding of construction project lifecycles and bid processes.

Responsibilities

• Drive business growth and manage key client accounts.
• Lead, mentor, and support Account Manager in sales strategies.
• Oversee Estimators in preparing competitive bids.

Skills

Leadership

Communication

Negotiation

Relationship-building

Education

Bachelor’s degree in Construction Management, Business, Engineering, or Architecture

Tools

CRM systems

Estimating software

Bluebeam

Procore

Job description

Summary

The Business Development Manager is responsible for driving business growth, managing key client accounts, and providing leadership oversight to the company’s commercial construction Account Manager and Estimators. This role combines strong customer relationship management with people leadership, ensuring accurate estimating, competitive bidding, and proactive sales strategies that result in profitable project acquisition. The Business Development Manager aligns sales and estimating efforts with company goals, market trends, and operational capacity to secure long-term, high-value customer partnerships.

Key Responsibilities

Sales Leadership & Business Development

• Lead, mentor, and support Account Manager in developing pipeline strategies, prospecting, and closing new business.
• Establish sales targets, KPIs, and performance metrics aligned with company growth objectives.
• Review major proposals, bids, and contracts for accuracy, pricing, risk, and margin expectations.
• Cultivate and grow relationships with general contractors, developers, architects, and other key commercial construction partners.
• Monitor market trends, competitor activities, and emerging opportunities to shape sales strategy.
• Oversee and guide Estimators in preparing accurate, timely, and competitive bids.
• Review estimates for scope accuracy, labor forecasting, material takeoffs, risk identification, and alignment with client expectations.
• Ensure estimating team follows standardized processes, documentation, and handoff procedures to project management.
• Coordinate with Procurement to stay current on pricing, supplier partnerships, and material lead times.
• Support complex or strategic project estimates, providing input on pricing strategy and value engineering opportunities.

Account Management

• Serve as the primary point of contact for key accounts, maintaining strong, positive relationships that encourage repeat business.
• Facilitate preconstruction discussions with clients and internal teams to clarify project requirements.
• Negotiate terms, pricing, and contract details with customers while protecting company interests.
• Manage customer expectations regarding timelines, feasibility, and budget considerations.
• Resolve customer concerns or escalations related to bids, proposals, or preconstruction issues.
• Coach and develop Account Manager and Estimators to elevate performance and career development.
• Conduct one-on-one meetings, performance evaluations, and ongoing feedback sessions.
• Support hiring, onboarding, and training of new employees within the sales and estimating teams.
• Foster a collaborative environment between Sales, Estimating, Project Management, and Operations.

Process Improvement & Cross-Department Collaboration

• Lead continuous improvement initiatives for sales and estimating processes, tools, and workflows.
• Partner closely with Project Management and Operations to ensure accurate estimating assumptions and proper project handoffs.
• Provide insights to leadership on profitability trends, hit rates, and market competitiveness.
• Ensure CRM, estimating software, and sales tracking systems are used consistently and efficiently.

Qualifications

Education & Experience

• Bachelor’s degree in Construction Management, Business, Engineering, Architecture, or a related field — or equivalent experience.
• 5 - 10+ years of experience in commercial construction sales, estimating, or account management.
• Prior leadership experience overseeing sales teams or estimators strongly preferred.
• Strong understanding of construction project lifecycles, bid processes, and commercial contracting.
• Strong leadership and coaching abilities.
• Excellent communication, negotiation, and relationship‑building skills.
• Proficiency in reading construction drawings, specifications, and bid documents.
• Financial acumen related to pricing, margins, forecasting, and risk management.
• Ability to manage multiple bids, clients, and deadlines simultaneously.
• Proficiency with CRM systems, estimating software, and construction productivity tools (e.g., Bluebeam, On‑Screen Takeoff, Procore).

Success Indicators

• Increased win rates and profitable project acquisition.
• High team performance, engagement, and accountability among Sales and Estimating staff.
• Strong customer retention and expansion of key accounts.
• Accurate, competitive, and timely estimates consistently delivered.
• Clear communication and seamless handoff to project management teams.
• Employee Stock Ownership Plan (ESOP)
• 401(k) with a generous employer match
• Paid Time Off (PTO)
• Short and Long-Term Disability
• Paid holidays
• Flex Saving Account (FSA)
• Health saving account (HSA)
• Life insurance
• Company discounts
• Employee referral bonus
• Employee assistance program

EEO STATEMENT

Tri City Glass & Door is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age disability or any other status protected by law. We will provide reasonable accommodation to qualified individuals with disabilities.