Business Development Liaison

Ethan Crossing; Cleveland (OH); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Paid time off

401(k) with company contribution

Life insurance

Accident insurance

Critical illness coverage

Hospital indemnity

Job summary

Ethan’s Crossing in Northwest Ohio is seeking a motivated Business Development Liaison to build and sustain relationships with referral partners, healthcare professionals, and community organizations in Cleveland and surrounding areas.

The role focuses on outreach, presenting services, and growing referrals while coordinating with admissions, clinical and leadership teams to support organizational goals and ensure a positive impact on individuals and families.

Qualifications

• Experience in business development, sales, marketing, or community outreach.
• Healthcare/behavioral health domain knowledge is a plus.
• Excellent verbal and written communication skills.
• Strong interpersonal and relationship-building abilities.
• Comfortable presenting to individuals and groups.
• Highly organized with strong time-management and follow-up.
• Valid driver’s license and reliable transportation for outreach.

Responsibilities

• Develop and maintain relationships with healthcare professionals and referral sources.
• Identify and develop new referral and business opportunities in Indianapolis and surrounding communities.
• Conduct regular outreach via phone, email, meetings, visits, and events.
• Represent Ethan’s Crossing at networking events and community functions.
• Educate referral partners about Ethan’s Crossing and referral process.
• Coordinate tours, presentations, and meetings with prospective partners.
• Maintain a consistent follow-up strategy with current and prospective sources.
• Collaborate with admissions, clinical, operations and leadership to support referrals.
• Maintain records of outreach activities, contacts, meetings, and referrals.
• Identify community needs and opportunities for partnerships.
• Plan and execute outreach initiatives and events.
• Monitor local market and referral trends and report to leadership.
• Represent the company professionally in the community.

Skills

Business development

Sales

Marketing

Community outreach

Healthcare

Behavioral health

Relationship management

Verbal communication

Written communication

Job description

Business Development Liaison
Pay Range: $65k - $75k per year
Schedule: Full Time
Location: Northwest Ohio

Ethan’s Crossing is seeking a motivated and relationship-focused Business Development Liaison to join our team in Cleveland, OH (Northwest Ohio) This position is responsible for building and maintaining strong relationships with referral partners, healthcare professionals, community organizations, and other key stakeholders to increase awareness of Ethan’s Crossing and support continued growth.

The ideal candidate is outgoing, professional, organized, and passionate about developing meaningful relationships. This is an excellent opportunity for someone who enjoys networking, community outreach, and making a positive impact in the lives of individuals and families.

Responsibilities

Develop and maintain relationships with healthcare professionals, behavioral health providers, community organizations, treatment providers, and other referral sources.

Identify and develop new referral and business opportunities throughout Indianapolis and surrounding communities.

Conduct regular outreach, including phone calls, emails, meetings, facility visits, presentations, and community events.

Represent Ethan’s Crossing at networking events, conferences, professional meetings, and community functions.

Educate referral partners and community organizations about Ethan’s Crossing, our services, and the referral process.

Coordinate and conduct tours, presentations, and meetings with prospective referral partners.

Create and maintain a consistent follow-up strategy with current and prospective referral sources.

Collaborate with admissions, clinical, operations, and leadership teams to support referral relationships and organizational goals.

Maintain accurate records of outreach activities, contacts, meetings, referrals, and business development opportunities.

Identify emerging community needs and opportunities for new partnerships.

Help plan and execute community outreach initiatives, educational events, and networking activities.

Monitor local market and referral trends and communicate opportunities to leadership.

Represent Ethan’s Crossing professionally and consistently in the community.

Qualifications

Previous experience in business development, sales, marketing, community outreach, healthcare, behavioral health, or relationship management preferred.

Excellent verbal and written communication skills.

Strong interpersonal and relationship-building abilities.

Comfortable making presentations and speaking with individuals and groups.

Highly organized with strong time-management and follow-up skills.

Self-motivated and able to work independently while collaborating with a team.

Ability to build credibility and trust with healthcare and community professionals.

Valid driver's license and reliable transportation required for community outreach.

Why Join Ethan’s Crossing?

At Ethan’s Crossing, you will have the opportunity to build meaningful relationships throughout the Indianapolis community while helping connect individuals and families with services that can make a difference in their lives.

Why You'll Love It Here:

• Comprehensive Health: Multitude of medical plan options (Health Share & Vista Wellness), Dental, and Vision.
• Investment in You: Up to $15,000 in tuition reimbursement and student loan assistance programs.
• Work-Life Balance: Generous Paid Time Off (PTO) and paid holidays.
• Future Planning: 401(k) with company contribution and Life Insurance.
• Peace of Mind: Accident insurance, Critical Illness, and Hospital Indemnity coverage.