Business Development Inside Sales Representative

GST, Inc; North Cerritos (CA); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Medical / Dental / Vision coverage

401(k) plan

Paid vacation

Additional company perks

Job summary

A technology solutions provider is seeking a Business Development Inside Sales Representative to drive revenue growth through lead generation and customer relationship management. The role includes conducting cold calls, qualifying new prospects, and providing timely customer support. Ideal candidates should have 2+ years of experience in sales or customer service, strong communication skills, and proficiency in Microsoft Office. The position offers competitive compensation and various benefits, making it an excellent opportunity for growth.

Qualifications

• 2+ years of experience in business development, inside sales, or customer service.
• Proven success with cold calling and outbound prospecting.
• Strong communication and organizational skills.
• Excellent written, verbal, and interpersonal communication.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Experience with CRM or ERP systems is a plus.
• Ability to excel in a fast-paced, multitasking environment.
• High level of accuracy, accountability and customer service orientation.

Responsibilities

• Conduct cold calls and follow-up campaigns.
• Qualify new prospects and identify needs.
• Act as the primary point of contact for customer inquiries.
• Generate and deliver accurate customer quotes in a timely manner.
• Process customer purchase orders while ensuring correct pricing, terms, and delivery expectations.
• Manage quote logs, open orders, and backlog reports via internal systems or customer portals.
• Track and follow up on open quotes, opportunities, and pending orders.
• Act as the primary point of contact for day-to-day customer inquiries.
• Assess customer needs and recommend tailored solutions to maximize satisfaction.
• Build strong, trust-based relationships with customers, vendors, and internal teams.
• Coordinate with purchasing, logistics, vendors, and suppliers to ensure accurate and on-time order fulfillment.

Skills

Cold calling

Lead qualification

Problem-solving

Communication skills

Microsoft Office Suite

Tools

CRM systems

ERP systems

Job description

Business Development Inside Sales Representative

Location: Cerritos HQ Office

Compensation: Base Salary + Commission + Bonuses

About the Role

The Business Development Inside Sales Representative drives revenue growth by uncovering new opportunities, qualifying leads, and strengthening relationships with vendors and internal customers. This role combines proactive outbound prospecting with responsive inside sales support. As both a hunter focused on outreach and a sales partner managing existing accounts, this position plays a critical role in the success of our sales organization.

Key Responsibilities

Business Development & Lead Generation

• Conduct cold calls, outbound outreach, and follow-up campaigns to vendor leads, inbound inquiries, and dormant accounts.
• Qualify new prospects by identifying needs, budgets, timelines, and key decision-makers.
• Collaborate with sales management to identify strategic growth opportunities within assigned territories or verticals.
• Provide additional business development support as needed.

Inside Sales & Customer Support

• Generate and deliver accurate customer quotes in a timely manner.
• Process customer purchase orders while ensuring correct pricing, terms, and delivery expectations.
• Manage quote logs, open orders, and backlog reports via internal systems or customer portals.
• Track and follow up on open quotes, opportunities, and pending orders.
• Provide supplemental sales support as required.

Customer Experience & Relationship Management

• Act as the primary point of contact for day‑to‑day customer inquiries.
• Assess customer needs and recommend tailored solutions to maximize satisfaction.
• Build strong, trust‑based relationships with customers, vendors, and internal teams.
• Coordinate with purchasing, logistics, vendors, and suppliers to ensure accurate and on‑time order fulfillment.

Qualifications

• 2+ years of experience in business development, inside sales, customer service, or a related field.
• Proven success with cold calling, outbound prospecting, or lead qualification preferred.
• Strong critical thinking, problem‑solving, and organizational skills.
• Excellent written, verbal, and interpersonal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Experience with CRM or ERP systems is a plus.
• Ability to excel in a fast‑paced, multitasking environment.
• High level of accuracy, accountability, and customer service orientation.
• Flexible and adaptable with the ability to shift priorities quickly.

Compensation & Benefits

• Competitive salary
• Medical / Dental / Vision coverage
• 401(k) plan
• Paid vacation
• Additional company perks

About GST

Golden Star Technology Inc. (GST), headquartered in Cerritos, CA, is a leading provider of IT and AV solutions for small to midsize businesses, enterprises, government agencies, and educational institutions. Founded in 1985, GST has grown by offering a wide range of products, custom configurations, and exceptional customer service across industry‑leading technology platforms.

Learn more at www.gstinc.com