Business Development Inside Sales Representative

GST, Inc; Cerritos (CA); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) plan

Paid vacation

Additional company perks

Job summary

Golden Star Technology Inc. (GST) in Cerritos is seeking a Business Development Inside Sales Representative to build relationships, drive growth, and manage the full sales cycle from outreach to close.

You will handle lead generation, qualify prospects, deliver quotes, process orders, and nurture customer relationships across vendors and internal teams. If you thrive in a fast-paced, multi-hat environment and enjoy strategic outreach with strong commission potential, GST offers a collaborative

Qualifications

• 4+ years in inside sales, account management, customer success, or vendor relations.
• Experience managing a sales pipeline from outreach to close, including lead qualification, quoting, and follow-up.
• Proven success in outbound prospecting; bonus for creative outreach.
• Strong critical thinking, problem-solving, and organizational skills.
• Excellent written, verbal, and interpersonal communication abilities.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Experience with CRMs, ERP systems, or customer portals is a plus.
• Ability to thrive in a fast-paced, multitasking environment.
• High level of accuracy, accountability, and customer-service orientation.
• Flexible, adaptable, and comfortable shifting priorities as needed.

Responsibilities

• Business Development & Lead Generation: Drive outbound activity via cold calls, outreach, and follow-up campaigns; qualify prospects; partner with sales leadership; support growth initiatives.
• Inside Sales & Customer Support: Prepare quotes, process purchase orders, manage pricing/terms, track orders and backlog, provide sales support to keep deals moving.
• Customer Experience & Relationship Management: Be primary contact for day-to-day inquiries; understand needs; build trust-based relationships with customers, vendors, and internal teams; coordinate with purchasing, logistics, and suppliers for on-time delivery.

Skills

Critical thinking

Problem solving

Organizational skills

Communication skills

Customer service orientation

Multi-tasking

Adaptability

Sales pipeline management

Tools

CRM systems

ERP systems

Customer portals

MS Office

Job description

Location: Cerritos HQ Office

Compensation: Base Salary + Commission + Bonuses

Business Development Inside Sales Representative

We're looking for a proactive, relationship‑driven professional who thrives on connecting with people, uncovering opportunities, and driving growth. If you're energized by outreach, love solving customer problems, and enjoy wearing multiple hats in a fast‑paced environment, this role is for you.

What You'll Do:

Business Development & Lead Generation

• Drive outbound activity through cold calls, creative outreach strategies, and follow‑up campaigns to vendor leads, inbound inquiries, and dormant accounts.
• Qualify new prospects by identifying needs, budgets, timelines, and key decision‑makers.
• Partner with sales leadership to uncover strategic growth opportunities within assigned territories or verticals.
• Support broader business development initiatives as needed.

Inside Sales & Customer Support

• Prepare and deliver accurate, timely customer quotes.
• Process purchase orders while ensuring pricing, terms, and delivery expectations are correct.
• Manage quote logs, open orders, and backlog reports through internal systems or customer account portals.
• Track, review, and follow up on open opportunities, quotes, and pending order activities.
• Provide additional sales support to keep deals moving smoothly.

Customer Experience & Relationship Management

• Serve as a primary point of contact for day‑to‑day customer inquiries.
• Understand customer needs and recommend solutions that drive satisfaction and loyalty.
• Build strong, trust‑based relationships with customers, vendors, and internal teams.
• Coordinate with purchasing, logistics, vendors, and suppliers to ensure accurate, on‑time delivery.

Qualifications & Skills:

• 4+ years of experience in inside sales, account management, customer success, or vendor relations.
• Experience managing a sales pipeline from initial outreach to close, including lead qualification, quoting, and follow‑up.
• Demonstrated success in outbound prospecting, cold-calling, and bonus points if you enjoy getting creative with your approach.
• Strong critical thinking, problem‑solving, and organizational skills.
• Excellent written, verbal, and interpersonal communication abilities.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Experience with CRMs, ERP systems, or customer portals is a plus.
• Ability to thrive in a fast‑paced, multitasking environment.
• High level of accuracy, accountability, and customer‑service orientation.
• Flexible, adaptable, and comfortable shifting priorities as needed.

Is This You?

You're energized by connecting with people, sparking conversations, and uncovering new opportunities. You enjoy the challenge of cold calling and get creative with how you reach prospects. You thrive in fast‑moving environments where organization, follow‑through, and clear communication matter. You're the type who stays persistent, keeps the pipeline moving, and takes pride in delivering a great customer experience from the first touch to the final order.

If that sounds like you, we'd love to meet you.

Compensation & Benefits:

• Competitive salary
• Medical, dental, and vision coverage
• 401(k) plan
• Paid vacation
• Additional company perks

About GST

Golden Star Technology Inc. (GST), headquartered in Cerritos, California, has been recognized by Los Angeles Business Journal as one of LA's Best Places to Work for six consecutive years. As a leading provider of IT and audiovisual (AV) solutions and services, GST serves small and mid‑sized businesses, enterprises, government agencies, healthcare, and educational institutions nationwide.

Since its founding in 1985, GST has built a strong reputation for innovation, reliability, and customer commitment. The company's continued growth is driven by its ability to deliver a comprehensive portfolio of industry‑leading technology solutions, customized configurations, and exceptional customer service. Through strategic partnerships with top manufacturers and visionary technology providers, GST empowers organizations to achieve their business objectives with confidence and efficiency.

For more information, please visit www.gstinc.com