Business Development Inside Sales Representative

GST, Inc; Cerritos (CA); On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, and vision coverage

401(k) plan

Paid vacation

Additional company perks

Job summary

GST, Golden Star Technology Inc., is hiring a Business Development Inside Sales Representative based in Cerritos, CA. The role focuses on building relationships, generating leads, and driving growth through outbound sales activities and strong customer service.

You will qualify prospects, prepare quotes, process orders, and coordinate with purchasing and logistics to ensure on-time delivery while maintaining a high level of accuracy and customer satisfaction.

Qualifications

• 4+ years in inside sales, account management, or related roles.
• Experience managing a sales pipeline from outreach to close.
• Proven success in outbound prospecting and cold-calling.
• Strong problem-solving, organizational skills.
• Excellent written and verbal communication.
• Familiarity with CRMs, ERP, or customer portals is a plus.

Responsibilities

• Drive outbound activity and qualify new prospects.
• Prepare and deliver accurate customer quotes and manage orders.
• Maintain quote logs, open orders, and backlog reports.
• Coordinate with purchasing, logistics, vendors to ensure timely delivery.
• Build and maintain strong customer relationships.

Skills

Inside sales

Account management

Customer success

Vendor relations

Communication

CRM experience

MS Office

Tools

Microsoft Office Suite

CRM systems

ERP systems

Customer portals

Job description

Location: Cerritos HQ Office

Compensation: Base Salary + Commission + Bonuses

Business Development Inside Sales Representative

We're looking for a proactive, relationship‑driven professional who thrives on connecting with people, uncovering opportunities, and driving growth. If you're energized by outreach, love solving customer problems, and enjoy wearing multiple hats in a fast‑paced environment, this role is for you.

What You'll Do:

Business Development & Lead Generation

• Drive outbound activity through cold calls, creative outreach strategies, and follow‑up campaigns to vendor leads, inbound inquiries, and dormant accounts.
• Qualify new prospects by identifying needs, budgets, timelines, and key decision‑makers.
• Partner with sales leadership to uncover strategic growth opportunities within assigned territories or verticals.
• Support broader business development initiatives as needed.

Inside Sales & Customer Support

• Prepare and deliver accurate, timely customer quotes.
• Process purchase orders while ensuring pricing, terms, and delivery expectations are correct.
• Manage quote logs, open orders, and backlog reports through internal systems or customer account portals.
• Track, review, and follow up on open opportunities, quotes, and pending order activities.
• Provide additional sales support to keep deals moving smoothly.

Customer Experience & Relationship Management

• Serve as a primary point of contact for day‑to‑day customer inquiries.
• Understand customer needs and recommend solutions that drive satisfaction and loyalty.
• Build strong, trust‑based relationships with customers, vendors, and internal teams.
• Coordinate with purchasing, logistics, vendors, and suppliers to ensure accurate, on‑time delivery.

Qualifications & Skills:

• 4+ years of experience in inside sales, account management, customer success, or vendor relations.
• Experience managing a sales pipeline from initial outreach to close, including lead qualification, quoting, and follow‑up.
• Demonstrated success in outbound prospecting, cold-calling, and bonus points if you enjoy getting creative with your approach.
• Strong critical thinking, problem‑solving, and organizational skills.
• Excellent written, verbal, and interpersonal communication abilities.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Experience with CRMs, ERP systems, or customer portals is a plus.
• Ability to thrive in a fast‑paced, multitasking environment.
• High level of accuracy, accountability, and customer‑service orientation.
• Flexible, adaptable, and comfortable shifting priorities as needed.

Is This You?

You're energized by connecting with people, sparking conversations, and uncovering new opportunities. You enjoy the challenge of cold calling and get creative with how you reach prospects. You thrive in fast‑moving environments where organization, follow‑through, and clear communication matter. You're the type who stays persistent, keeps the pipeline moving, and takes pride in delivering a great customer experience from the first touch to the final order.

If that sounds like you, we'd love to meet you.

Compensation & Benefits:

• Competitive salary
• Medical, dental, and vision coverage
• 401(k) plan
• Paid vacation
• Additional company perks

About GST

Golden Star Technology Inc. (GST), headquartered in Cerritos, California, has been recognized by the Los Angeles Business Journal as one of LA's Best Places to Work for six consecutive years. As a leading provider of IT and audiovisual (AV) solutions and services, GST serves small and mid-sized businesses, enterprises, government agencies, healthcare, and educational institutions nationwide.

Since its founding in 1985, GST has built a strong reputation for innovation, reliability, and customer commitment. The company's continued growth is driven by its ability to deliver a comprehensive portfolio of industry-leading technology solutions, customized configurations, and exceptional customer service. Through strategic partnerships with top manufacturers and visionary technology providers, GST empowers organizations to achieve their business objectives with confidence and efficiency.

www.gstinc.com