Business Development Coordinator

Rate; Palos Park (IL); On-site; USD 40,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Flexible spending accounts

Life insurance

Job summary

A leading retail mortgage lender is seeking a dedicated Business Development Coordinator to enhance client engagement and provide comprehensive administrative support. The ideal candidate will have a passion for customer service and excellent organizational skills, supporting the team in a dynamic environment. Competitive salary of $40k to $42k plus commission, along with a strong benefits program.

Qualifications

• 1+ years of experience in the mortgage and/or real estate industry is preferred.
• Exceptional verbal and written communication skills required.
• Strong organizational and time-management abilities are important.

Responsibilities

• Serve as a primary point of contact for clients and partners.
• Provide comprehensive administrative support to the team.
• Create and distribute daily marketing emails and newsletters.

Skills

Customer service

Communication skills

Organizational skills

Proficiency in Microsoft Outlook, Word, Excel

Experience with social media

Job description

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Rate is one of the nation’s top retail mortgage lenders, delivering a seamless, tech-driven experience that helps customers reach their homeownership and financial goals. Founded in 2000 and based in Chicago, Rate is licensed in all 50 states and D.C. and has helped over 2 million homeowners with a wide range of loan products, competitive rates and personalized service. With 5,000+ employees across 300+ offices and 12+ subsidiaries, Rate’s Loan Officers rank among the best in the country. From purchases and refinances to tapping into equity, Rate makes financing faster, simpler and less stressful. Our technology — including Same Day Mortgage, the Rate App, FlashClose℠, MyAccount and the Language Access Program — has earned recognition from HousingWire, Scotsman Guide, NerdWallet, the Chicago Tribune and Crain’s Chicago Business. Learn more at rate.com.

Business Development Coordinator

Rate is looking for a dedicated and proactive Business Development Coordinator to join our team. This role is a great fit for someone with a passion for customer service, a keen eye for detail, and the ability to thrive in a dynamic, fast-paced environment.

Salary: 40k to 42k plus comission

Responsibilities:

• Client and Partner Engagement: Serve as a primary point of contact, building and maintaining positive, professional relationships with clients, real estate agents, and attorneys.
• Administrative & Operational Support: Provide comprehensive administrative support, ensuring the team remains organized and on track. Manage the team's email inboxes, promptly responding to and routing communications. Answer phone calls and text messages, addressing inquiries from clients and real estate agents. Maintain team calendars and assist with general office duties.
• Marketing & Communication: Create and distribute daily emails for new listings and open house flyers to agents. Support lead generation efforts by collaborating with the marketing department on materials and flyers. Manage and distribute monthly office newsletters.
• Data & System Management: Perform data entry and maintain accurate client contact information. Utilize Encompass for data entry and to support the loan process. Pull and create marketing reports as needed.
• Loan Process Support: Engage in basic conversations with customers to ensure applications are complete and accurate. Assist with the initial stages of the mortgage process, demonstrating a basic knowledge of mortgage guidelines.

Qualifications:

• Experience: 1+ years of experience in the mortgage and/or real estate industry is preferred. A loan officer assistant license is a plus, but not required.
• Skills: Exceptional verbal and written communication skills. Proficiency in Microsoft Outlook, Word, and Excel is required. Familiarity and comfort with social media platforms. Strong organizational and time-management abilities.
• Attributes: A strong commitment to customer service and a proactive, positive attitude. The ability to work some evenings and weekends as needed. Comfortable working in a fast-paced environment with a relatively complex and regulated underwriting process.

Guaranteed Rate is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy or other reason protected by law.

The company offers a comprehensive benefits program to eligible employees, including eligibility to participate in a company-sponsored 401(k); vacation benefits; eligibility for medical, dental, vision, and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; critical care insurance; personal accidental insurance; commuter benefits; pet insurance; certain time off and leave of absence benefits; well-being benefits (e.g., employee assistance program); and other supplemental benefits (e.g. legal planning assistance; identity theft protection; pet insurance; wellness resources). Please click this link to learn more about our benefit offerings for Washington State: https://www.rate.com/careers/open-positions/disclosures

Applications are being accepted for the next 30 days.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Customer Service

Referrals increase your chances of interviewing at Rate by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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