Business Development Coordinator

Duluthdodgeminnesota; Minnesota; On-site; USD 30,000 - 40,000; Full time

Job summary

Duluth Chrysler Dodge Jeep RAM is seeking a customer service representative to enhance their award-winning service. The role involves answering customer inquiries, providing product information, and maintaining client relationships. Ideal candidates will have prior customer service experience and excellent teamwork skills.

Benefits

Medical, Dental & Vision Insurance

401K Plan + Match

Paid vacation

Growth opportunities

Paid Training

Saturday Lunches

Long term job security

Discounts on products and services

Qualifications

• At least one previous role based in customer service experience.
• Strong computer skills.
• Valid driver’s license.

Responsibilities

• Answer customer calls and establish follow-ups with sales appointments.
• Respond quickly to inquiries using email, scripts, and templates.
• Provide customers with initial product information.

Skills

Customer service experience

Collaboration

Computer skills

Courteous demeanor

Positive attitude

Job description

At Duluth Chrysler Dodge Jeep RAM, we strive to conduct our business as a well-respected organization; with integrity, hard work, and with the highest care for our people, customers, and business partners. Every employee at Duluth is absolutely critical to our success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership group throughout the years.

Benefits

• Medical, Dental & Vision Insurance
• 401K Plan + Match
• Paid vacation
• Growth opportunities
• Paid Training
• Saturday Lunches
• Long term job security
• Discounts on products and services

Responsibilities

• Answer customer calls and establish follow-ups with sales appointments.
• Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates.
• Provide customers with initial product information and direct them to the appropriate dealership resources.
• Present initial financing options based on customer needs.
• Follow up with leads that are not ready to make an appointment or did not show up.
• Participate in team and process development sessions – maintaining positive relationships with teammates, sales teams, and dealership management.
• Utilize CRM tracking system daily.

Qualifications

• At least one previous role based in customer service experience
• Excellent teammate with a collaborative attitude and eagerness to improve
• Prompt and courteous demeanor
• Positive and hardworking personality
• Strong computer skills
• Valid driver’s license

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.