Business Development Coordinator

Greenacres Nissan; Greenacres (FL); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading company is seeking a customer service representative to join their team in Greenacres, Florida. The position involves answering customer inquiries, providing product information, and utilizing a CRM system. Candidate should have prior customer service experience and strong computer skills, along with a positive and collaborative attitude. This is an excellent opportunity for career advancement in a supportive, family-owned environment.

Benefits

Free Health Insurance Option Available

401k Match Options Available

HSA company match contribution

Dental and Vision Insurance Available

Paid Vacations, Holiday Pay, PTO

Career advancement opportunities

Discounts on products and services

Long term job security

Qualifications

• At least one previous role based in customer service experience.
• Strong computer skills.
• Valid driver’s license.

Responsibilities

• Answer customer calls and follow up with sales appointments.
• Respond quickly to inquiries using email, scripts, and templates.
• Utilize CRM tracking system daily.

Skills

Customer Service

Computer Skills

Collaboration

Positive Attitude

Job description

The Krause Auto Group has been in business for over 30 years, and we attribute our longevity to our focus on both customer and employee satisfaction. Our employees are valued as individuals, and we support their growth through internal promotions and recognition of individual success stories. We offer excellent opportunities for career advancement within our portfolio, which includes 12 brands (BMW, Mercedes, Ford, Lincoln, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls Royce, Koenigsegg, McLaren, and Lotus) across four states (Georgia, South Carolina, North Carolina, and Florida).

What we offer:

• Free Health Insurance Option Available
• 401k Match Options Available
• HSA company match contribution
• Dental and Vision Insurance Available
• Paid Vacations, Holiday Pay, PTO
• Career advancement opportunities, promote from within
• Discounts on products and services
• Family owned and operated
• Long term job security

Responsibilities:

1. Answer customer calls and follow up with sales appointments.
2. Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates.
3. Provide customers with initial product information and direct them to the appropriate dealership resources.
4. Present initial financing options based on customer needs.
5. Follow up with leads that are not ready to make an appointment or no-show.
6. Participate in team and process development sessions, maintaining positive relationships with teammates, sales teams, and dealership management.
7. Utilize CRM tracking system daily.

Qualifications:

1. At least one previous role based in customer service experience.
2. Excellent teammate with a collaborative attitude and eagerness to improve.
3. Prompt and courteous demeanor.
4. Positive and hardworking personality.
5. Strong computer skills.
6. Valid driver’s license.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.