Business Development Coordinator

Galleria BMW; D'Iberville (MS); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Comprehensive Medical/Vision/Dental

State of the art store

Great culture

Job summary

Galleria BMW, located in D'Iberville, Mississippi, seeks a dedicated team member focused on delivering excellent customer service and overseeing sales leads. This position involves generating appointments, managing customer inquiries, and contributing to customer satisfaction.

Ideal candidates will possess good communication skills, be proficient in Microsoft Office, and have strong time management abilities. Join our dynamic team at Galleria BMW and help us provide an exceptional car-shopping experience.

Qualifications

• Good verbal and written communication skills.
• Proficient with Microsoft Word, Excel, and Outlook.
• Time management, prioritization skills, and the ability to multi-task are required.

Responsibilities

• Oversee incoming leads for sales department.
• Generate appointments and quotes through proactive outreach.
• Attract potential clients and retain current clientele by answering product and service inquiries.
• Contribute to high scores for customer satisfaction index.
• Check email frequently and respond to inquiries immediately.
• Make outbound follow-up calls.
• Meet and exceed sales goals.

Skills

Verbal and written communication skills

Proficiency with Microsoft Word

Proficiency with Microsoft Excel

Proficiency with Microsoft Outlook

Time management

Prioritization skills

Self-motivated

Goal-oriented

Job description

Overview

Galleria BMW is the 1st brand new BMW store in over 30 years and serves the Gulf Coast area with a new state of the art facility. We always strive to ensure that our customers enjoy the best car-shopping and dealership experience of their life. Our friendly and knowledgeable staff focuses on delivering excellent customer service for all guests that come to our dealership. Our employee culture is unlike any out there and we’re always looking to grow our fantastic team!

What We Offer

• Comprehensive Medical/Vision/Dental
• State of the art store
• Great culture

Responsibilities

• Oversee incoming leads for sales department
• Generate appointments and quotes by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customers
• Attract potential clients and retain current clientele by answering product and service questions received via phone and/or internet
• Contribute to high scores for the manufacturer’s customer satisfaction index (CSI)
• Direct customers to product information resources, including those available on the internet
• Check email frequently and respond to inquiries immediately
• Responsible for making outbound sold and unsold follow-up calls
• Be available to respond phone and email inquiries in a professional, well-spoken manner
• Meet and exceed goals each monthly and quarter

Requirements

• Good verbal and written communication skills
• Proficient with Microsoft Word, Excel, and Outlook
• Time management, prioritization skills, and the ability to multi-task are required
• Self-motivated and goal-oriented
• Ability to hit sales quotas and closing percentages
• Must be willing to submit to a drug screen prior to employment
• Must have a clean & valid driver’s license