Business Development Coordinator

Ewald Automotive Group; Cudahy (WI); On-site; USD 36,000 - 48,000; Full time

Job summary

Ewald Automotive Group in Cudahy, WI is seeking a motivated Business Development Coordinator (BDC) at our Ford dealership. You’ll be the first point of contact for many customers and help connect them with the right vehicles.

This full-time role requires evenings and Saturdays with opportunities to grow in sales support, CRM note-taking, and customer follow-up campaigns. Join a family-owned dealership with a strong community reputation and a commitment to customer care as you contribute to

Qualifications

• Friendly and confident on the phone.
• Comfortable using a computer and learning new systems.
• Reliable and organized—you follow through.
• Someone who likes talking to people and isn’t afraid to pick up the phone.
• Sales or service experience is a plus, but not required.

Responsibilities

• Call, text, and email customers who’ve shown interest in our vehicles
• Set and confirm sales appointments
• Prospect out to targeted customers we’ve identified
• Keep notes updated in our CRM so the team can follow along
• Support the sales managers with follow-up campaigns and outbound efforts

Skills

Phone communication

CRM proficiency

Organizational skills

People skills

Outbound outreach

Tools

CRM software

Email client

Office suite

Job description

Join the Ewald Automotive Family – Where People Come First!

Ewald Automotive Group is a locally rooted, family-owned dealership group with 11 brands across 10 locations throughout Milwaukee, Waukesha, and Washington Counties. Proudly serving our community since 1964, we've built our reputation on trust, customer care, and community values. We’re also a multi-year winner of the Milwaukee Journal Sentinel Top Workplace Award — and we're still growing!

We’re seeking a motivated and customer-focused Business Development Coordinator (BDC) to join our team at our Ford dealership in Cudahy, WI. This position is ideal for someone who enjoys building relationships, thrives on achieving goals, and takes pride in delivering an exceptional customer experience. As a key member of our sales support team, you’ll be the first point of contact for many of our customers—helping to connect them with the right vehicles and ensuring every interaction reflects the Ewald standard of care.

What You’ll Do:

• Call, text, and email customers who’ve shown interest in our vehicles
• Set and confirm sales appointments
• Prospect out to targeted customers we’ve identified (don’t worry, we’ll show you how)
• Keep notes updated in our CRM so the team can follow along
• Support the sales managers with follow-up campaigns and outbound efforts

What We’re Looking For:

• Friendly and confident on the phone
• Comfortable using a computer and learning new systems
• Reliable and organized—you follow through
• Someone who likes talking to people and isn’t afraid to pick up the phone
• Sales or service experience is a plus, but not required

Schedule:

• Full-time
• Must be available evenings and Saturdays