Business Development Associate - Honda Miami Lakes

AutoNation; Miami (FL); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

401k matching

Health insurance

Dental & Vision insurance

Maternity benefits

Associate purchase discounts

Job summary

AutoNation is seeking a Business Development Associate to handle inbound sales calls, qualify leads, and schedule appointments for Sales Associates. The role emphasizes strong communication, customer service, and follow-up to ensure satisfaction across a nationwide dealership network.

Responsibilities include outbound outreach, pre-appointment confirmations, and collaborative participation in Sales Department meetings, with benefits like 401k matching and insurance plans.

Qualifications

• High school diploma or equivalent.
• Excellent oral, written and interpersonal communication skills.
• Extensive customer service, sales, or telemarketing background.
• Computer literacy and strong organizational and follow-up skills.
• Ability to read and comprehend instructions and information.
• Excellent problem solving skills.

Responsibilities

• Receive inbound sales phone calls and leads.
• Identify the client's needs and schedule appointments.
• Place outbound phone calls to potential leads.
• Address client concerns prior to appointment date (cost, warranty, duration).
• Contact clients before appointment to confirm attendance.
• Mail marketing letters to provided leads.
• Follow up after visits to ensure customer satisfaction.
• Attend Sales Department meetings.

Skills

Excellent communication

Customer service experience

Sales/telemarketing background

Interpersonal skills

Organizational and follow-up

Problem-solving skills

Reading/comprehension ability

Computer literacy

Education

High school diploma or equivalent

Job description

The Business Development Associate is responsible for receiving all incoming sales calls, establishing relationships with customers and scheduling appointments for the Sales Associates.What are the day-to-day responsibilities?Receiving inbound sales phone calls and leadsIdentifying the client's needs and scheduling appointmentsPlacing outbound phone calls to potential leadsEnsuring all clients concerns are addressed prior to appointment date such as cost, warranty questions, appointment duration, etcContacting clients prior to appointment date to confirm appointmentMailing marketing letters to provided leadsFollowing up post visit to ensure customer satisfactionAttending Sales Department meetings What are the requirements for this job?High school diploma or equivalentExcellent oral, written and interpersonal communication skillsExtensive customer service, sales, or telemarketing backgroundComputer literacy, strong organizational and follow-up skillsAbility to read and comprehend instructions and informationExcellent problem solving skillsExciting Benefits and Perks Await You:Competitive compensation and 401k matchingEnjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGearAccess amazing deals and discounts through YouDecide, a website with offers from top providers and retailersJoin our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwideAutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.