BUSINESS DEVELOPMENT ASSOCIATE

United Parcel Service; Honolulu (HI); On-site; USD 60,000 - 85,000; Full time

Job summary

PharMerica in Honolulu is seeking a Business Development Associate to drive new client relationships for our pharmacy solutions. The role focuses on outbound prospecting, qualifying leads, and collaborating with the sales team to advance opportunities.

You will maintain client data in CRM systems and track performance metrics to meet quarterly targets. The ideal candidate has a bachelor's degree in business or communications, 1–3 years in inside sales or customer service, and strong verbal and

Qualifications

• Bachelor’s degree in business, communications or equivalent experience.
• 1–3 years in inside sales, customer service or a related business field.
• Excellent verbal and written communication; strong interpersonal skills.
• High volume outbound calling with strong phone presence.
• Attention to detail, multitasking, and prioritization.
• Proficiency in Microsoft Office, SharePoint and CRM applications.
• Self-motivated, persuasive, goal-oriented with strong listening skills.

Responsibilities

• Cold call potential clients and conduct outbound calls daily.
• Understand client needs and offer appropriate solutions.
• Research and qualify leads from various sources.
• Create and maintain contact lists and databases.
• Present information to potential clients for outside sales follow-up.
• Collaborate with the sales team to transfer leads.
• Track performance metrics and sales figures.
• Maintain client information in Salesforce, Dynamics and Excel.
• Close pre-qualified appointments for sales team.
• Perform other duties assigned.

Skills

Verbal communication

Written communication

Interpersonal skills

Outbound calling

CRM software

Microsoft Office

Education

Bachelor's degree in business, communications or equivalent experience

Tools

Microsoft Office

Salesforce

SharePoint

Job description

Business Development Associate – PharMerica

Overview

PharMerica is a full‑service pharmacy solution provider that serves senior living communities, skilled nursing facilities, public health organizations and post‑acute care organizations. We focus on delivering high quality medication services and improving patient outcomes through innovative solutions.

Responsibilities

• Cold call potential clients and conduct multiple outbound calls daily.
• Understand client needs and offer appropriate solutions and support.
• Research and qualify leads from business directories, web searches, digital resources, digital campaigns, conferences, references and tradeshows.
• Create and maintain contact lists and databases of prospective clients.
• Present and deliver information to potential clients for outside sales follow‑up.
• Answer client questions and manage follow‑up call inquiries.
• Collaborate with the sales team to transfer leads and advance the sales process.
• Track weekly, monthly and quarterly performance metrics and sales figures.
• Maintain client information in Salesforce, Microsoft Dynamics and Excel.
• Close pre‑qualified appointments for the sales team.
• Implement processes to gather incumbent pharmacy competitor information and ensure timely update in the CRM.
• Perform other duties assigned by supervisors to achieve organizational goals.

Qualifications

• • Education: Bachelor’s degree in business, communications or equivalent experience.
• • Work Experience: 1–3 years in inside sales, customer service or a related business field.
• • Skills: Excellent verbal and written communication; strong interpersonal skills; high volume outbound calling; strong phone presence; meticulous attention to detail; ability to multitask and prioritize; competency in Microsoft Office, SharePoint and CRM applications.
• • Behavioral Competencies: Self‑motivated, self‑directed, persuasive, goal‑oriented; strong listening and communication skills; ability to connect with potential clients and customers.
• • Desired: Preference for fast‑paced environments where accuracy is critical; eagerness to expand client base; energetic, outgoing and friendly demeanor; effective time management.

EEO & Equal Opportunity

PharMerica is an equal opportunity employer and encourages applications from all qualified individuals regardless of race, color, religion, gender, sexual orientation, age, disability or any other protected characteristic.