Business Development and Accounts Manager

WESTPAK, Inc.; Acton (MA); On-site; USD 120,000 - 130,000; Full time

Benefits offered by this job

ESOP shares

401k match

Health benefits

Supplemental health packages

Pet insurance

Job summary

Qualifications

• Bachelor’s degree in business or related fields preferred.
• Strong customer orientation with excellent communication, presentation, organizational, and data management skills.
• Proficient in MS Office (Word, PowerPoint, Excel, Outlook) and Salesforce CRM.
• 5+ years of related sales experience and/or demonstrated account management capability.
• Experience selling into Medical Device, Pharmaceutical, Biotechnology, Packaging, or Life Sciences industries is a strong plus.

Responsibilities

• Own the commercial success of WESTPAK’s Northeast expansion by achieving quarterly and annual revenue objectives.
• Develop strong relationships with key customer stakeholders to increase loyalty and wallet share.
• Prioritize in-person meetings with new and existing clients to identify opportunities and demonstrate WESTPAK’s value.
• Log all activity and customer information into Salesforce CRM.
• Serve as the main point of contact for customers and coordinate with operations, finance, and other departments.

Skills

Hunter mindset

Relationship building

Communication

CRM proficiency

Self-motivation

Education

Bachelor’s degree in business or related fields

Tools

MS Office Suite

Salesforce CRM

Job description

For 40 years, WESTPAK has been a trusted testing partner for a diverse industry. Sustaining that level of consistency requires a core ingredient, our great people. From the tenured employees who value the lasting bonds and share their wealth of knowledge, to our new employees who bring in new perspectives and opportunities; we continue to develop our employee-owned company with stewardship and integrity while continuing to make lives better.

WESTPAK is looking for an experienced, entrepreneurial-minded sales professional to establish and grow our commercial presence as we launch our first East Coast laboratory in Northwest Boston. This is a unique opportunity to play a foundational role in expanding one of the nation's most respected package testing laboratories into a new market. The ideal person will have a hunter mentality with proven experience of opening doors with new clients, building existing relationships, eliminating competitor threats within our customer base, and ensuring customer satisfaction. The Business Development & Account Manager will be a proactive and curious member of our sales team, identifying growth opportunities for clients before a need or gap has been stated.

We offer a competitive compensation package that includes ESOP shares, 401k match, Health Benefits, various Supplemental health packages, and pet insurance for your furry loved ones.

Essential Duties and Responsibilities (Other duties may be assigned as needed)

• Own the commercial success of WESTPAK’s Northeast expansion by achieving quarterly and annual revenue objectives.
• Develop strong relationships with key customer stakeholders that increase customer loyalty, expand wallet share, and position WESTPAK as a trusted long-term testing partner.
• Prioritize in-person meetings with new and existing clients to strengthen relationships, identify opportunities, and demonstrate how WESTPAK can support their testing and validation needs.
• Log all activity and customer information into Salesforce CRM.
• Serve as the main point of contact for the customer and act as the bridge for operations, finance, and other business departments.
• Prepare sales reports and forecasts, as required.
• Develop new business opportunities by building and expanding your professional network through industry conferences, trade shows, local events, referrals, and digital outreach.
• Operate with a high degree of autonomy while collaborating cross-functionally to drive the long-term success of your territory.
• Create detailed sales business plans & customer presentations.
• Drive leads and opportunities through the process of getting WESTPAK onto the Approved Vendor List, generating RFQs, and advancing opportunities through the sales pipeline.

Personal/Professional Attributes

• A sales hunter mindset who thrives on pursuing and winning new business
• Entrepreneurial mindset with a passion for building relationships, creating opportunities, and delivering measurable business results.
• Fast learner with the ability to quickly develop technical knowledge and a strong ability to communicate clearly and can recognize our customers’ needs and how we can support their vision.
• Demonstrates strong accountability and collaboration.
• High focus on customer service, and willing to go above and beyond to get the job done.
• Organized and impeccable follow-through skills.
• Growth mindset and ability to think outside of the box.
• Exhibits a high degree of ethical conduct.
• It is the responsibility of every WESTPAK employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, customers, and vendors.

Requirements for Eligibility

• A bachelor’s degree in business or related fields is preferred.
• Strong customer orientation with excellent communication, presentation, organizational, and data management skills.
• Proficient in MS Office (Word, PowerPoint, Excel, Outlook), and Salesforce CRM.
• 5+ years of related sales experience and/or demonstrated account management capability.
• Experience selling into the Medical Device, Pharmaceutical, Biotechnology, Packaging, or Life Sciences industries is a strong plus.
• Existing relationships with decision-makers within the Medical Device, Pharmaceutical, Biotechnology, or Packaging industries are a strong plus.
• Past track record of meeting or exceeding sales budgets consistently year over year.
• Business-to-business sales experience is required.
• Ability to travel up to 50% of the time; some overnight travel may be required.
• Must be energized and self-motivated and be able to work independently in a fast-paced, multi-tasking environment.
• You must possess a valid unrestricted driver’s license and have a reliable driving record.
• Requires initial onsite training at our main labs in California with ongoing work arrangements to be determined based on role requirements.

The above statements are intended to describe the general nature and level of the work being performed by the employee assigned to this position. There are no exhaustive lists of all duties and responsibilities, knowledge, skills, abilities, physical job demands, and working conditions associated with this position.

The anticipated base salary range for this position is $120,000 – $130,000 annually, with total on-target compensation potential of $160,000 – $170,000 through a performance-based sales incentive plan.

Principals only, we are not accepting any resumes or support from outside vendors. Please refrain from unsolicited marketing for the role. Solicitations will not be replied to.