Business Development & Accounts Manager

WESTPAK, Inc.; Acton (MA); On-site; USD 120,000 - 130,000; Full time

Benefits offered by this job

ESOP shares

401k match

Health benefits

Supplemental health packages

Pet insurance

Job summary

WESTPAK, Inc. is expanding to the Northeast with a first East Coast laboratory in Northwest Boston, seeking an experienced sales professional to establish and grow commercial presence.

The Business Development & Account Manager will hunt new clients, build relationships, and help WESTPAK become a trusted testing partner while navigating complex customer needs and leveraging an ESOP-driven, employee-owned culture.

Qualifications

• Bachelor's degree in business or related fields preferred.
• Strong customer orientation with excellent communication and data management skills.
• Proficient in MS Office and Salesforce CRM.
• 5+ years of sales experience and/or demonstrated account management capability.
• Experience selling into Medical Device, Pharmaceutical, Biotechnology, Packaging, or Life Sciences is a strong plus.
• Existing relationships with decision-makers within target industries are a strong plus.
• Past track record of meeting or exceeding sales budgets consistently year over year.
• Business-to-business sales experience is required.
• Ability to travel up to 50% of the time; some overnight travel may be required.
• Must be energized and self-motivated and able to work independently in a fast-paced environment.
• Valid unrestricted driver's license required.

Responsibilities

• Own the commercial success of WESTPAK's Northeast expansion by achieving quarterly and annual revenue objectives.
• Develop strong relationships with key customer stakeholders to increase loyalty, wallet share, and position WESTPAK as a trusted partner.
• Prioritize in-person meetings with new and existing clients to identify opportunities and demonstrate how WESTPAK can support their testing needs.
• Log all activity and customer information into Salesforce CRM.
• Serve as the main point of contact for the customer and coordinate with operations and finance.
• Prepare sales reports and forecasts as required.
• Develop new business opportunities by networking through industry events, referrals, and digital outreach.
• Operate with autonomy while collaborating cross-functionally to drive territory success.
• Create detailed sales business plans & customer presentations.
• Drive leads and opportunities through RFQs and Approved Vendor List processes.

Skills

Hunter mindset

Relationship building

Communication skills

Business-to-business sales

Independent work

Education

Bachelor's degree in business or related field

Tools

Salesforce CRM

MS Office

Job description

For40years,WESTPAKhasbeen a trusted testing partner for a diverse industry.Sustainingthat level of consistency requires a core ingredient, our great people.From the tenured employees who value the lasting bonds and share their wealth of knowledge, to our new employees who bring in new perspectives and opportunities; we continue todevelopour employee-owned company with stewardship and integrity while continuing to make lives better.

WESTPAK is looking for an experienced,entrepreneurial-mindedsales professional toestablishand grow our commercial presence as we launch our first East Coast laboratory in Northwest Boston. This is a unique opportunity to play a foundational role in expanding one of the nation's most respected package testing laboratories into a newmarket.Theideal person will havea hunter mentality withprovenexperience ofopening doors with new clients,buildingexisting relationships,eliminatingcompetitor threats within our customer base, and ensuring customer satisfaction. The Business Development & Account Manager will be a proactive and curious member of our sales team,identifyinggrowth opportunities for clients before a need or gap has beenstated.

We offer a competitive compensation package that includes ESOP shares, 401k match, Health Benefits, various Supplemental healthpackages, and pet insurance for your furry loved ones.

Essential Duties and Responsibilities (Other duties may be assigned as needed)

• Own the commercial success ofWESTPAK's Northeast expansionby achieving quarterly and annual revenueobjectives.
• Develop strong relationships with key customer stakeholders that increase customer loyalty, expand wallet share, and position WESTPAK as a trusted long-term testingpartner.
• Prioritizein-person meetings with new and existing clients to strengthen relationships,identifyopportunities, anddemonstratehow WESTPAK can support their testing and validationneeds.
• Logall activity and customer information into Salesforce CRM.
• Serve as the main point of contact for the customer and act as the bridge for operations, finance, and other business departments.
• Prepare sales reports andforecasts,asrequired.
• Develop new business opportunities by building and expanding your professional network through industry conferences, trade shows, local events, referrals, and digital outreach.
• Operate with a high degree ofautonomy while collaborating cross-functionally to drive the long-term success of your territory.
• Create detailed sales business plans & customer presentations.
• Driveleads and opportunities through the process of gettingWESTPAK ontothe Approved Vendor List,generating RFQs, and advancing opportunities through the sales pipeline.

Personal/Professional Attributes

• A sales hunter mindsetwho thrives on pursuing and winning new business
• Entrepreneurial mindset with a passion for building relationships, creating opportunities, and delivering measurablebusinessresults.
• Fastlearnerwiththe ability toquickly develop technical knowledgeandastrong ability to communicate clearlyand canrecognize our customers' needs and how we can support their vision.
• Demonstrates strong accountability andcollaboration.
• High focus on customer service, and willing to goabove and beyondto get the job done.
• Organized and impeccable follow-through skills.
• Growth mindset and ability to think outside of the box.
• Exhibits a high degree of ethical conduct.
• It is the responsibility of every WESTPAKemployee to contribute to a positive work environment through cooperative and professional interactions with co-workers, customers, and vendors.

Requirements for Eligibility

• Abachelor's degree in businessor related fields is preferred.
• Strong customer orientation with excellent communication, presentation, organizational, and data managementskills.
• Proficientin MS Office (Word, PowerPoint, Excel, Outlook),andSalesforce CRM.
• 5+ years of related sales experience and/ordemonstratedaccount management capability.
• Experience selling into the Medical Device, Pharmaceutical, Biotechnology, Packaging, or Life Sciences industries isastrong plus.
• Existing relationships with decision-makers within the Medical Device, Pharmaceutical, Biotechnology, or Packaging industries are a strong plus.
• Past track record of meeting or exceeding sales budgets consistently year over year.
• Business-to-businesssales experience isrequired.
• Ability to travel up to50%ofthe time; some overnight travelmay berequired.
• Must be energized and self-motivated andbe able to workindependently in a fast-paced, multi-tasking environment.
• You mustpossessavalidunrestricted driver's license and have a reliable driving record.
• Requires initial onsite training at our main labs in California with ongoing work arrangements to be determined based on role requirements.

The above statements are intended to describe the general nature and level of the work being performed by the employee assigned to this position. There are no exhaustive lists of all duties and responsibilities, knowledge, skills, abilities, physical job demands,and working conditions associated with this position.

The anticipated base salary range for this position is $120,000 - $130,000 annually, with total on-target compensation potential of $160,000 - $170,000 through a performance-based sales incentive plan.

Principalsonly ,weare not acceptingany resumes or support from outside vendors. Please refrain from unsolicited marketing for the role. Solicitations will not be replied to.