Business Continuity Specialist

Health Care Service Corporation; Chicago (IL); On-site; USD 62,000 - 136,000; Full time

Job summary

Health Care Service Corporation (HCSC) seeks a seasoned professional to support governance and oversight of resiliency programs. You will conduct BIA sessions, lead exercises, and evaluate third-party readiness to strengthen recovery capabilities across the organization.

The role requires a Bachelor’s degree with 3+ years in resiliency, risk, or disaster recovery, plus CBCP certification. Competitive compensation ranges with flexible teamwork and a strong emphasis on strategic planning.

Qualifications

• Bachelor's degree and 3 years of experience in business resiliency, continuity, risk, and disaster recovery.
• Knowledge of business continuity methods.
• Knowledge of healthcare/insurance operations and insurance operations.
• Strong analytical and communication skills.
• CBCP designation preferred.

Responsibilities

• Provide consultation for development of business continuity, third-party, and subsidiary resiliency plans.
• Initiate and implement exercises to ensure resiliency plans are viable; facilitate lessons learned sessions.
• Initiate periodic reviews of resiliency plans with leadership to align with priorities.
• Conduct annual BCP awareness activities and ensure teams are familiar with activities.
• Conduct and facilitate Business Impact Analysis (BIA) sessions to confirm dependencies.
• Maintain knowledge of resiliency best practices and industry trends through conferences and training.
• Exercise business continuity plans with cross-functional teams.
• Lead projects and deliver efficient, outcome-based requirements.
• Assist in developing, implementing, and maintaining resiliency policies and standards.
• Demonstrate experience with database management and reporting activities.
• Rely on strategic experience and judgment to plan and accomplish goals.
• Perform a variety of tasks.
• Work under general supervision.
• Reports directly to the Sr. Manager of Business Resiliency.

Skills

Analytical skills

Communication skills

CBCP designation

Strategic judgment

Project management

Risk management

Education

Bachelor's degree

CBCP designation

Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.
Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Description Purpose

This position is responsible for assisting with and supporting the governance, oversight, and consultation of business resiliency response capabilities; conducting business impact analyses and risk assessments; and facilitating exercises to strengthen program effectiveness and efficiency. The role also supports the development of HCSC third-party and subsidiary plans, as well as the assessment of third-party and subsidiary readiness through program evaluation. It relies on strategic experience and judgment to plan and accomplish resiliency goals.

Job Responsibilities

• Provide consultation for the development of business continuity, third-party, and subsidiary resiliency plans to ensure efficient and effective recovery from business disruptions.
• Initiate and implement exercises to ensure resiliency plans are viable. Facilitate lessons learned sessions to mitigate identified plan deficiencies and/or gaps.
• Initiate periodic reviews of resiliency plans with leadership to ensure alignment with current corporate priorities.
• Initiate annual BCP awareness activities and ensure management leads and plan teams are familiar with business continuity program activities.
• Conduct and facilitate Business Impact Analysis (BIA) sessions to confirm and/or validate critical process requirements and dependencies.
• Maintain current knowledge of business resiliency best practices and industry trends through conferences, workshops, and self-initiated training.
Exercise business continuity plans with various operational and cross-functional teams.
• Lead projects and deliver efficient, outcome-based requirements and assignments.
• Assist in developing, implementing, and maintaining policies, procedures, and business resiliency program standards.
• Demonstrate experience with database management and reporting activities.
• Rely on strategic experience and judgment to plan and accomplish goals.
• Perform a variety of tasks.
• Work under general supervision.
• Reports directly to the Sr. Manager of Business Resiliency.

Required Job Qualifications

• Bachelor's degree and 3 years of work experience in business resiliency, business continuity, information systems support, administration, risk management, project management, third-party/vendor management assessment, and disaster recovery.
• Knowledge of business continuity methods.
• Knowledge of healthcare and/or insurance industry operations.
• Knowledge of insurance operations.
• Strong analytical and communication skills.
• Certified Business Continuity Planner (CBCP) designation.

Preferred Job Qualifications

• Bachelor's degree in Computer Science, Organizational Management, Business Management, Information Systems, or a related field.

Compensation: $61,500.00 - $136,100.00

Exact compensation may vary based on skills, experience, and location

HCSC Employment Statement

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

To learn more about available benefits, please click https://careers.hcsc.com/totalrewards