Product Delivery Consultant

Market Operations; Chicago (IL); On-site; USD 62,000 - 136,000; Full time

Job summary

HCSC is seeking a qualified professional to partner on complex cross-enterprise implementations of new products or product enhancements. This role supports critical retention, market relevancy, and regulatory initiatives by driving planning, requirements gathering, and cost/resource estimates through the SDLC.

The ideal candidate will have a Bachelor’s degree with 2 years’ experience in business analysis, system implementation, or project management, or 6 years in related roles.

Qualifications

• Bachelor degree and 2 years of experience in business analysis, system implementation or project management OR 6 years of experience in business analysis, system implementation, or project management.
• Clear and concise written, presentation, verbal and interpersonal communication skills.
• Experience working across various departments with various levels of management handling sensitive or difficult situations.

Responsibilities

• Partner on cross-enterprise implementations of new products or product enhancements.
• Collaborate with business and technology partners to take the project through the SDLC.
• Create deliverables and presentations to advance understanding and mitigate risks and issues.

Skills

Business analysis

Project management

Communication

Organizational skills

Risk management

Decision making

Analytical thinking

Education

Bachelor's degree

Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

This Position Is Responsible For Partnering On Complex Cross*Enterprise Implementations Of New Products Or Product Enhancements That Are Critical To The Retention Of Accounts, Maintaining Market Relevancy And Responding To Legislative And Regulatory Initiatives. This Role Serves As Resource On A Given Implementation Within The Product Implementation Team And Collaborates With Business And Technology Partners To Take The Project From Business Case Analysis Through Implementation, Following The System Delivery Lifecycle (Sdlc). Responsible For Building A Deep Understanding Of The Scope And Member Impact Of A Given Business Case, Driving The Decomposition Of The Business Case, Handling Time Sensitive And Critical Items Of Escalation, And Driving Planning, Requirements Gathering And Cost/Resource Estimate Breakdowns. This Role Is Responsible For Creating Deliverables And Presentations That Further Team Understanding And Implementation Efforts, Proactively Communicating With Stakeholders, And Raising And Mitigating Risks And Issues. The Priority For This Role Is On Outlining, Creating Solutions, And Delivering On The Overall Product Implementation. Responsible For Monitoring Compliance And Conformity To Industry And Hcsc Standards And Processes, With A Continual Focus On Improving Efficiencies, Processes And Documentation.

Required Job Qualifications

• Bachelor degree and 2 years of experience in business analysis, system implementation or project management OR 6 years of experience in business analysis, system implementation, or project management.
• Comfortable with change, and working in a flexible and dynamic work environment.
• Clear and concise written, presentation, verbal and interpersonal communication skills. Experience working across various departments with various levels of management handling sensitive or difficult situations as well as developing and delivering formal training to internal and external customers.
• Organizational skills and attention to detail.
• Experience working independently and in group settings and responding to rapidly changing priorities.
• Experience identifying risks and issues and creating mitigation strategies.
• Takes initiative in driving results, asking astute questions, proactively reaching out to stakeholders, and meeting deadlines.
• Analytical skills and experience applying business knowledge to solve problems.

Preferred Job Qualifications

• Degree in engineering, mathematics, philosophy, IT systems, public health/ health policy, or other areas of study with a high degree of focus on critical thinking/ problem solving activities.
• Consulting or client/product implementation experience in a large organization.
• Financial, estimating and budget management experience related to projects, implementations, and/or operations.
• Conflict management and resolution skills.
• Knowledge of or experience with the SDLC.
• Knowledge of healthcare insurance industry and current trends related to new products/ networks, as well as new legislation and interaction with government affairs.

Compensation: $61,500.00 - $136,100.00

Exact compensation may vary based on skills, experience, and location

HCSC Employment Statement

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.