Business Continuity Coordinator

Intermountain Healthcare Inc.; Murray (UT); On-site; USD 47,000 - 74,000; Full time

Job summary

Intermountain Health is seeking a Business Continuity Coordinator to support the development, implementation, and continuous improvement of the enterprise continuity program across shared services. You will partner with leaders to identify critical functions, map dependencies, and translate strategies into actionable local plans.

The role focuses on aligning emergency management with business units, conducting assessments, and maintaining continuity plans while supporting incident response and

Qualifications

• Demonstrated ability to facilitate meetings and coordinate across diverse stakeholders.
• Understanding of operational workflows, business operations, and continuity planning.
• Demonstrated organizational and prioritization skills.
• Completion of HSEEP or within one year of hire.
• Healthcare operations experience collaborating with clinical areas is preferred.

Responsibilities

• Develop and implement enterprise continuity strategies aligned with priorities.
• Coordinate BIA, dependency mapping, and continuity planning activities.
• Use data to identify risks, trends, and opportunities to improve continuity.
• Translate continuity requirements into local implementation plans.
• Align emergency and continuity plans with business units for restoration after disruptions.
• Conduct assessments to identify critical functions and include them in plans.
• Develop and maintain Business Continuity Plans and procedures.
• Integrate continuity considerations into emergency management and change initiatives.
• Support development of recovery strategies and business cases.
• Track timelines, milestones, and action plans for continuity initiatives.
• Support activations, incident response, recovery, and after-action improvements.

Skills

Risk Assessment and Analysis

Strategic Planning

Crisis Communication

Training and Education

Incident Command System (ICS) Knowl

Project Management

Interpersonal and Leadership Skills

Collaboration / Relationship Building

Regulatory Compliance

Resource Management

Technical Writing

Education

Bachelor’s or Master’s degree

Job description

Job Description

The Business Continuity Coordinator supports the development, implementation, and continuous improvement of Intermountain Health's business continuity program across enterprise shared services. Working closely with enterprise leaders, service line partners, and care site stakeholders, this role uses a data-informed and risk-based approach to identify critical business functions, analyze operational dependencies, evaluate continuity readiness, and support resilience strategies

Essential Functions

• Supports development and execution of enterprise business continuity strategies aligned with organizational priorities, operational risk, and resilience objectives.
• Coordinates business impact analyses (BIA), dependency mapping, and continuity planning activities across enterprise shared services and operational partners.
• Uses qualitative and quantitative data to identify risks, trends, vulnerabilities, and opportunities to improve business continuity capabilities.
• Partners with care site, regional, and enterprise leaders to translate continuity requirements and enterprise strategies into actionable local implementation plans.
• Aligns emergency management and business continuity plans with key business units, supporting the maintenance or restoration of business operations after disruptions.
• Conducts assessments with local leaders to identify critical business functions and processes, ensuring their inclusion in emergency management and business continuity plans.
• Develops and maintain Business Continuity Plans, and associated policies/procedures.
• Supports the integration of business continuity considerations into emergency management, incident response, operational planning, and organizational change initiatives.
• Assists with development of business cases, recovery strategies, operational contingency plans, and recommendations to address identified risks and dependencies.
• Tracks project timelines, milestones, deliverables, and action plans to ensure continuity initiatives are completed effectively and on schedule.
• Supports continuity activations, incident response, recovery efforts, and after-action improvement activities as assigned.

Skills

• Risk Assessment and Analysis
• Strategic Planning
• Crisis Communication
• Training and Education
• Incident Command System (ICS) Knowledge
• Project Management
• Interpersonal and Leadership Skills
• Collaboration / Relationship Building
• Regulatory Compliance
• Resource Management
• Technical Writing

Minimum Qualifications

• Demonstrated ability to effectively facilitate meetings, build consensus, and coordinate activities across diverse stakeholder groups.
• Understanding of operational workflows, business operations, process improvement, or continuity planning principles.
• Demonstrated organizational, project management, and prioritization skills.
• Completion of Homeland Security Exercise and Evaluation Program (HSEEP) or within one year of hire.
• Strong preference for healthcare operations experiences collaborating with clinical areas, supporting clinical strategies, implementing operational efforts, and measuring outcomes.

Preferred Qualifications

• Previous Emergency Management or Business Continuity experience or healthcare experience (one to three years)
• Bachelor’s or master’s degree
• Emergency Management professional certification (Certified Emergency Manager (CEM) or Certified Hospital Emergency Coordinator (CHEC), etc.).
• Business Continuity Certification (Adaptive Business Continuity Preferred).

Physical Requirements

• Ongoing need for employee to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
• Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
• Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
• For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.
• Sitting for extended periods.

Location

Vine Street Office Building

Work City

Murray

Work State

Utah

Scheduled Weekly Hours

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$34.26 - $53.96

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.