Business Continuity Coordinator

10600 Continuum of Care; United States; On-site; USD 47,000 - 74,000; Full time

Job summary

Intermountain Health is seeking a Business Continuity Coordinator to support enterprise continuity programs across shared services. You will work with enterprise leaders, service-line partners, and care-site stakeholders to identify critical functions, analyze dependencies, and translate requirements into actionable local plans to maintain operations during disruptions.

The role requires strong analytical and project management skills, experience with BIAs, risk assessments, and continuity

Qualifications

• Demonstrated ability to facilitate meetings, build consensus, and coordinate activities across diverse stakeholder groups.
• Understanding of operational workflows, business operations, process improvement, or continuity planning principles.
• Completion of HSEEP or within one year of hire. Strong healthcare operations experience preferred.

Responsibilities

• Supports development and execution of enterprise business continuity strategies aligned with organizational priorities, operational risk, and resilience objectives.
• Coordinates BIAs, dependency mapping, and continuity planning across enterprise shared services and partners.
• Uses data to identify risks, trends, vulnerabilities, and opportunities to improve continuity capabilities.
• Translates continuity requirements into actionable local implementation plans with leaders.
• Aligns emergency management and continuity plans with key units for restoration of operations after disruptions.
• Develops and maintains Business Continuity Plans and related policies/procedures.
• Supports integration into emergency management, incident response, and organizational change initiatives.
• Tracks timelines, milestones, and action plans to ensure completion on schedule.
• Supports activations, recovery efforts, and after-action improvements as assigned.

Skills

Risk Assessment and Analysis

Strategic Planning

Crisis Communication

Training and Education

Incident Command System (ICS) – Knowl

Project Management

Interpersonal and Leadership Skills

Collaboration / Relationship Building

Regulatory Compliance

Resource Management

Technical Writing

Education

Bachelor's or Master’s degree

Job description

Job Description

Job Description: The Business Continuity Coordinator supports the development, implementation, and continuous improvement of Intermountain Health's business continuity program across enterprise shared services. Working closely with enterprise leaders, service line partners, and care site stakeholders, this role uses a data-informed and risk-based approach to identify critical business functions, analyze operational dependencies, evaluate continuity readiness, and support resilience strategies

Essential Functions

Supports development and execution of enterprise business continuity strategies aligned with organizational priorities, operational risk, and resilience objectives. Coordinates business impact analyses (BIA), dependency mapping, and continuity planning activities across enterprise shared services and operational partners. Uses qualitative and quantitative data to identify risks, trends, vulnerabilities, and opportunities to improve business continuity capabilities. Partners with care site, regional, and enterprise leaders to translate continuity requirements and enterprise strategies into actionable local implementation plans. Aligns emergency management and business continuity plans with key business units, supporting the maintenance or restoration of business operations after disruptions. Conducts assessments with local leaders to identify critical business functions and processes, ensuring their inclusion in emergency management and business continuity plans. Develops and maintain Business Continuity Plans, and associated policies/procedures. Supports the integration of business continuity considerations into emergency management, incident response, operational planning, and organizational change initiatives. Assists with development of business cases, recovery strategies, operational contingency plans, and recommendations to address identified risks and dependencies. Tracks project timelines, milestones, deliverables, and action plans to ensure continuity initiatives are completed effectively and on schedule. Supports continuity activations, incident response, recovery efforts, and after-action improvement activities as assigned.

Skills

• Risk Assessment and Analysis
• Strategic Planning
• Crisis Communication
• Training and Education
• Incident Command System (ICS) Knowledge
• Project Management
• Interpersonal and Leadership Skills
• Collaboration / Relationship Building
• Regulatory Compliance
• Resource Management
• Technical Writing

Minimum Qualifications

Demonstrated ability to effectively facilitate meetings, build consensus, and coordinate activities across diverse stakeholder groups. Understanding of operational workflows, business operations, process improvement, or continuity planning principles. Demonstrated organizational, project management, and prioritization skills. Completion of Homeland Security Exercise and Evaluation Program (HSEEP) or within one year of hire. Strong preference for healthcare operations experiences collaborating with clinical areas, supporting clinical strategies, implementing operational efforts, and measuring outcomes.

Preferred Qualifications

• Previous Emergency Management or Business Continuity experience or healthcare experience (one to three years)
• Bachelor’s or master’s degree
• Emergency Management professional certification (Certified Emergency Manager (CEM) or Certified Hospital Emergency Coordinator (CHEC), etc.).
• Business Continuity Certification (Adaptive Business Continuity Preferred).

Physical Requirements

Ongoing need for employee to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs. Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately. Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc. For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles. Sitting for extended periods.

Location: Vine Street Office Building Work City: Murray Work State: Utah Scheduled Weekly Hours: 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $34.26 - $53.96

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment.

The primary intent of this job description is to set a fair and equitable rate of pay for this classification. Only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties may be assigned by the supervisor.

All positions subject to close without notice.

Headquartered in Utah with locations in six primary states and additional operations across the western U.S., Intermountain Health is a nonprofit system of 34 hospitals, 400+ clinics, a medical group of more than 4,800 employed physicians and advanced care providers, a health plan division called Select Health with more than one million members, and other health services. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery.

Intermountain Health strives to make the application process accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact 1-800-843-7820 or email [e-mail]. This contact information is for accommodation requests only and cannot be used to inquiry about the status of applications.

Intermountain Health’s PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment.