Business Consulting Sr. Manager

NTT DATA, Inc.; Indianapolis (IN); Sur place; USD 120 000 - 180 000; Plein temps

Résumé du poste

NTT DATA, Inc. seeks a seasoned Solution Architect to lead design and development of transformative BPaaS and Enterprise Application solutions across Finance & Accounting, Procurement, and Supply Chain.

Collaborate with Sales, Operations, Consulting, Product, and AI teams to deliver AI-enabled operating models and agentic workflows for global clients. You will own end-to-end solution design for large BPaaS opportunities, drive RFP responses, and mentor junior architects while shaping

Qualifications

• Bachelor's degree in a relevant field.
• 15+ years in solutioning, consulting, or enterprise apps.
• 8+ years in complex outsourcing or transformation deals.
• Deep understanding across two domains: F&A, Procurement, Supply Chain, or Shared Services.
• Strong executive communication and presentation skills.

Responsabilités

• Lead end-to-end solution architecture for large-scale BPO/Managed Services.
• Design transformation-led solutions across F&A, Procurement, and Supply Chain.
• Embed Agentic AI capabilities and automation in processes.
• Lead RFP/RFI solutioning and deal support activities.
• Partner with Operations to identify transformation opportunities within accounts.
• Design ERP-integrations and BPaaS operating models.

Connaissances

Executive communication

Leadership

Solution architecture

Business process transformation

Proposal development

Formation

Bachelor's degree in Engineering, Commerce, Finance, Supply Chain, CS

MBA or equivalent postgraduate

Outils

SAP S/4HANA

Oracle Fusion Cloud

Microsoft Dynamics

Coupa

Ariba

ServiceNow

Kinaxis

Blue Yonder

Anaplan

Description du poste

We are seeking a highly experienced Solution Architect to lead the design and development of transformative Business Process Services (BPS/BPO) and Enterprise Application solutions across Finance & Accounting (F&A), Procurement, Supply Chain, and Shared Services functions.

The ideal candidate will combine deep domain expertise in business operations with strong knowledge of ERP platforms, digital transformation, automation, AI, and emerging Agentic AI technologies. This individual will partner closely with Sales, Operations, Consulting, Product, and AI teams to create differentiated solutions that drive measurable business outcomes for global clients. The role will be instrumental in shaping next-generation Agentic BPaaS offerings by integrating AI agents, workflow orchestration, process intelligence, enterprise applications, and operational excellence frameworks.

Key Responsibilities

Solution Design & Architecture

• Lead end-to-end solution architecture for large-scale BPO, Managed Services, and BPaaS opportunities.
• Design transformation-led solutions across:Finance & Accounting (R2R, P2P, O2C)Procurement & Source-to-PaySupply Chain PlanningLogistics & FulfillmentInventory ManagementSupplier ManagementShared Services Operations
• Create future-state operating models incorporating Agentic AI, Automation, Analytics, and Human-in-the-Loop workflows.
• Develop scalable, outcome-based solutions aligned with client business objectives.

Agentic AI & Digital Transformation

• Identify opportunities to embed Agentic AI capabilities into business processes.
• Collaborate with AI, Data Science, and Product teams to design:
  • Autonomous workflow agents
  • AI copilots
  • Exception management agents
  • Knowledge agents
  • Predictive and prescriptive decision-support systems
• Build business cases demonstrating productivity, quality, cycle-time, and cost improvements.
• Stay current on emerging AI, GenAI, Agentic AI, process mining, and orchestration technologies.

Proposal & Deal Support

• Lead solutioning activities for RFPs, RFIs, client workshops, and transformation assessments.
• Own solution response development, operating model design, staffing strategies, and transition approaches.
• Develop pricing assumptions and value realization models in collaboration with commercial teams.
• Present solutions to C-suite stakeholders including CFOs, CPOs, COOs, and Shared Services leaders.
• Participate in deal qualification, pursuit strategy, and proposal governance processes.

Operations & Transformation Consulting

• Partner with Operations teams to identify transformation opportunities within existing accounts.
• Conduct process diagnostics and maturity assessments.
• Design continuous improvement roadmaps leveraging AI and automation.
• Support transition and transformation programs during deal execution.
• Develop reusable solution assets, accelerators, benchmarks, and best practices.

Enterprise Applications & Technology Integration

• Design business process solutions leveraging leading platforms such as:
  • SAP S/4HANA
  • Oracle Fusion Cloud
  • Microsoft Dynamics
  • Coupa
  • Ariba
  • ServiceNow
  • Kinaxis
  • Blue Yonder
  • Anaplan
• Work closely with application architects to align business processes with technology architecture.
• Define integration points between ERP, workflow, analytics, and AI platforms.

Thought Leadership

• Contribute to practice development and go-to-market offerings.
• Create solution collateral, industry points of view, and executive presentations.
• Mentor junior solution architects and consultants.
• Support analyst briefings, client events, and strategic account planning.

Required Qualifications

• Bachelor's degree in Engineering, Commerce, Finance, Supply Chain, Computer Science, or related field.
• MBA, CA, CPA, CMA, or equivalent postgraduate qualification preferred.
• 15+ years of experience in solutioning, consulting, business process transformation, or enterprise applications.
• Minimum 8+ years supporting complex outsourcing, managed services, or transformation deals.
• Deep understanding of at least two of the following domains:Finance & AccountingProcurementSupply ChainShared ServicesGlobal Business Services (GBS)
• Proven experience supporting large multi-million-dollar pursuits and proposals.
• Strong executive communication and presentation skills.

Preferred Qualifications

• Experience with Agentic AI, Generative AI, Intelligent Automation, or Digital Transformation programs.
• Knowledge of Process Mining tools such as Celonis or Signavio.
• Experience with Automation platforms including UiPath, Automation Anywhere, or Microsoft Power Platform.
• Understanding of cloud ecosystems including Azure, AWS, and Google Cloud.
• Familiarity with BPaaS operating models and outcome-based commercial constructs.
• APQC, Lean Six Sigma Black Belt, PMP, or TOGAF certifications preferred.

Success Metrics

• Annual solutioning revenue supported
• Proposal win rate
• Pipeline influenced
• Transformation value delivered
• AI-led productivity opportunities identified
• Reusable assets and offerings created
• Client satisfaction and executive feedback
• Target

Target Candidate Profile

The ideal candidate is a blend of:Solution ArchitectTransformation ConsultantDomain SMEAI EvangelistCommercial Deal Support LeaderThey should be equally comfortable discussing:Procurement operations with a CPOSupply chain planning with a COOFinance transformation with a CFOAgentic AI architecture with a CIO/CTO