Business consultant - Instructional Design Manager

Tata Consultancy Services; Santa Clara (CA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Discretionary Annual Incentive.

Comprehensive Medical Coverage

401K Plan

Certification & Training Reimbursement

Vacation, Sick Leave & Holidays

Job summary

Adobe is seeking an Instructional Designer to join its Transformation Office and support the Helix program. You will design, develop, and deliver role-based learning experiences that prepare employees and partners for new processes and systems.

You will collaborate with Change Managers, SMEs, and stakeholders to ensure content is current and impactful across global teams, leveraging eLearning, simulations, and vILT to drive adoption.

Qualifications

• Demonstrated experience with persona-based learning design and curricula aligned to outcomes.
• Experience designing enterprise-scale learning solutions for transformation programs.
• Ability to create on-demand content with tools like Captivate, Rise, Storyline.

Responsibilities

• Collaborate with Change Managers and stakeholders to design learning experiences.
• Develop role-based curricula, learning journeys, and training plans.
• Translate complex processes into learner-friendly content for various personas.
• Create eLearning modules, simulations, job aids, videos, and vILT materials.
• Maintain content as requirements evolve; support governance and content review.

Skills

Persona-based curricula design

Training needs assessment

Enterprise-scale learning solutions

eLearning content creation

Virtual instructor-led training

Stakeholder collaboration

Content governance

Tools

Adobe Captivate

Articulate Rise

Storyline

Adobe Creative Cloud

PowerPoint

Job description

Job Description

• Collaborate with Change Managers, Program Managers, Product Managers, SMEs, and business stakeholders to assess persona-based training needs and identify required knowledge, skills, and behavior changes.
• Design, develop, and maintain role-based learning curricula, learning journeys, and training plans aligned to program milestones and deployment waves.
• Translate complex business processes, system functionality, and policy requirements into learner-friendly content tailored for different personas and audiences
• Create engaging training deliverables including eLearning modules, simulations, job aids, quick reference guides, videos, process overviews, knowledge checks, and virtual instructor-led training (vILT) materials.
• Partner with SMEs and business stakeholders to gather requirements, validate content accuracy, and incorporate business-relevant use cases and scenarios into learning materials
• Support training delivery activities including facilitator preparation, learner communications, office hours, knowledge transfer sessions, and training readiness activities.
• Ensure learning content remains current as program requirements, designs, and business processes evolve throughout the project lifecycle.
• Contribute to training governance, content review cycles, and content management processes to support high-quality and scalable learning solutions.

Must Have Technical/Functional Skills

• Collaborate with Change Managers, Program Managers, Product Managers, SMEs, and business stakeholders to assess persona-based training needs and identify required knowledge, skills, and behavior changes.
• Design, develop, and maintain role-based learning curricula, learning journeys, and training plans aligned to program milestones and deployment waves.
• Translate complex business processes, system functionality, and policy requirements into learner-friendly content tailored for different personas and audiences
• Create engaging training deliverables including eLearning modules, simulations, job aids, quick reference guides, videos, process overviews, knowledge checks, and virtual instructor-led training (vILT) materials.
• Partner with SMEs and business stakeholders to gather requirements, validate content accuracy, and incorporate business-relevant use cases and scenarios into learning materials
• Support training delivery activities including facilitator preparation, learner communications, office hours, knowledge transfer sessions, and training readiness activities.
• Ensure learning content remains current as program requirements, designs, and business processes evolve throughout the project lifecycle.
• Contribute to training governance, content review cycles, and content management processes to support high-quality and scalable learning solutions.

Roles & Responsibilities

As an Instructional Designer in Adobe’s Transformation Office, you will be a key member supporting the Helix (Buying at Adobe) transformation and related enterprise initiatives. You will partner with Change Managers, Program Managers, Product Managers, business stakeholders, and Subject Matter Experts (SMEs) to design, develop, and execute role-based learning experiences that prepare employees, contingent workers, and business partners for new processes, systems, and ways of working. Your work will help drive user readiness, minimize disruption, and accelerate adoption across Adobe's global organization.

What you'll Do

• Collaborate with Change Managers, Program Managers, Product Managers, SMEs, and business stakeholders to assess persona-based training needs and identify required knowledge, skills, and behavior changes.
• Design, develop, and maintain role-based learning curricula, learning journeys, and training plans aligned to program milestones and deployment waves.
• Translate complex business processes, system functionality, and policy requirements into learner-friendly content tailored for different personas and audiences
• Create engaging training deliverables including eLearning modules, simulations, job aids, quick reference guides, videos, process overviews, knowledge checks, and virtual instructor-led training (vILT) materials.
• Partner with SMEs and business stakeholders to gather requirements, validate content accuracy, and incorporate business-relevant use cases and scenarios into learning materials
• Support train ing delivery activities including facilitator preparation, learner communications, office hours, knowledge transfer sessions, and training readiness activities.
• Ensure learning content remains current as program requirements, designs, and business processes evolve throughout the project lifecycle.
• Contribute to training governance, content review cycles, and content management processes to support high-quality and scalable learning solutions

What you need to succeed

• Demonstrated experience with the following:
• Conducting training needs assessments and building persona-based curricula aligned to business outcomes and adoption goals.
• Designing and developing enterprise-scale learning solutions for business process, technology, or digital transformation programs.
• Creating on-demand learning content in platforms such as Adobe Captivate, Articulate Rise, Storyline, or equivalent eLearning tools.
• Developing instructor-led, virtual instructor-led, and self-paced learning experiences utilizing a variety of tools including PowerPoint, Word, Adobe Creative Cloud, and video production tools.
• Creating simulations, scenario-based learning, and interactive practice environments.

Salary Range

Salary Range: $120,000 - $180,000 a year

TCS Employee Benefits Summary

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
• Time Off: Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.